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Guest Rating
Very Good
Location Of Hotel
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Show 18 Verified Reviews
This 4-star hotel is 492 feet from the ExCeL Exhibition Center and close to the O2 arena, Canary Wharf and London City Airport. The Novotel London Excel has stylish, modern rooms each with a large work area, a laptop safe, a mini-bar and a private bathroom. The Upper Deck Restaurant & Bar serves brasserie cuisine and has an outdoor terrace with views of the Royal Victoria Dock and London skyline. Guests can relax in the sauna and fitness facilities at the property. The Novotel London is 984 feet from Custom House Station on the DLR (Docklands Light Railway).
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Families also get late check-out on Sundays (until 17:00). Please note that the credit card used to book must be presented on arrival. Pets can be accommodated for an additional charge of GBP 15.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Lovely room with lovely view. Great location as we attended show @ Excel centre
- Clean
- The staff were amazing; everyone I spoke with, from reception to housekeeping to the bar were, warm friendly and accommodating. The room was spacious and I swapped to one with a bath which was great. Special thanks to hotel employee for going the extra mile.
Cons -
- Bathroom and toilet being seperate
- Nope - everything was spot on!
- Aircon was not very good. And the hotel did not seem that good for a 4* hotel, would definitely not pay full price.
Business Traveler (489)
Solo Traveler (368)
Traveling as Couple (717)
Family with Young Children (1232)
Family with Teens (10)
Senior Traveler (41)
Group Traveler (530)
Room Options
Standard Queen Room
270 sqft • 1 Queen
Room Details and Photos
Standard Queen Room with Sofa Bed
sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Standard Twin Room
270 sqft • 2 Single
Room Details and Photos
Superior Queen Room with Convertible Sofa
270 sqft • 1 Double and 1 Sofabed
Room Details and Photos
Location
Novotel London Excel
7 Western Gateway Royal Victoria Dock,, London,
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