Tomato Urban Retreat

Helpful, cheerful staff, spacious clean room, nice firm bed, close to train station

Smoke sometimes drifted from courtyard below.

The staff kindly let me check in in the early morning, and upgrade my dorm room to a nice and clean single room!

They can make it clearer about how to ring the bell and come in for people who do not speak Italian

I was upgraded to a private room so that was fantastic! The staff were friendly and helpful and I could store my luggage after check out. Everything was clean and comfortable.

The room was excellent. It was shared with others but there was lot of room and you had a regular bed instead of bunk beds. One bathroom for the room with a large shower. The lockers were great and there were even shelves where you could place your clothes and hangers to hang shirts and jackets. The area is also filled with good restaurants for lunch or for dinne. It easily accessible by bus to the train station (Porta Nuova) or you can walk (about 10-15min)

There really wasn't anything I didnt like about the room. One thing is maybe add a stand in the bathroom for the soaps (shampoos, body and conditioner), honestly other than that I cannot think of anything else.

Great location in the heart of a neighborhood with so many bars and restaurants. Walkable to everything in the city. I loved the guitar and ping pong table in the basement, and the staff were very accommodating, making my stay easy.

I'm 6ft tall and the single bed I was in was quite small - not as comfortable as I'd like.

Was able to organise online check in before arrival to be able to access the property and room, as I was arriving late and leaving early. Staff contacted me to check arrangements. Room was clean and spacious.

The location is great, close to the Porta Nuova Train station. The place is nice and the common area is a great place to meet people. You can play table tennis, foosball or chat on the couches. There is a kitchen area to cook if you want to and then upstairs there is also a garden area and another area to sit and chill (with free water). The room was great and there was lots of room. They even let you leave your luggage locked up, at no cost, which is great.

There really wasn't anything that I didnt like. Maybe one things was that there wasn't a visible public washroom in the common areas. There should be one at least on the main floor where the reception is.

Great location, clean, and great value.

Friendly and welcoming staff, very spacious room. Neat and clean (daily cleaning of bedroom & in-room bathroom during my stay). Towels included. You can also have breakfast in their cafe (extra fee), which is a calm and quiet space to read or work.

The hosts, Sabrina and Alison, were always super helpful, kind and welcoming.The place is nice and warm, not over-decorated and spacious everywhere.Beds are comfortable, not noisy, and linen and towels new enough.

I would just say it will be good to have an extra toilet where the kitchen & common area are.It is in a "cool" area, that means, it is a bit noisy in the streets at night. Noise could be heard from the room, not much anyways.

I loved everything. This is the best hostel I’ve stayed in. Super clean, gorgeous bathroom, towels provided which is a bonus and soap and body wash. The whole vibe is wonderful and fantastic coffee

Na

Looked clean and spacious, the bed was comfortable too

Clean, spacious and comfortable bed.

Spacious room, helpful staff, nice breakfast selections. Flexible with check in/store luggage.

I requested for quiet room but was given room next to lift. A bit disappointed with Noises from the lift as guests in/out

Location

On regular days this hotel costs around €66, but due to the tennis match in Turin the price was raised to €300. Despite the significant price increase, basic amenities were not provided there were not even slippers in the room. This does not match the price or the expected standard

Perfect location for us, very good-sized room, free sparkling water

My accommodation in 4 bedroom room was very nice. The room was clean, towels and sheets was included in price and the staff was very kind. Moreover, they offer free service for luggage room after check out(in case you need).

Lovely twin room with a great bathroom. Nicely renovated building with everything you could need including a kitchen and shared spaces to meet other travellers. Also a very good breakfast.

Poor

Strong bad smell from drain pipes, no TV set, safe not functioning, towels not replaced, linen was never made up in 3 nights.

Friendly and kindly stuff, good location for eating out

I don’t know why but water system doesn’t work well

Good size room, with AC.Decent bathroom in room.

Small, limited kitchen lacking some equipment