Martinhal Lisbon Chiado

Conveniencefor our grandchildren

The 5th floor room had roof angles where I hit my head twice. Thought staff in the breakfast area should have been friendlier.

The room: it was big, clean and beautiful. The Hotel think about everything.The meals were excelent too.

the breakfast staff was small causing delay to serve

Loved everything about this beautiful accommodation. We had a suite with a fully equipped kitchen. The king bed was comfy with high end bedding. Everything was clean and bright! Shower was awesome! Location perfect. We highly recommend The Martinhal .

There was nothing we didn't like

Loved our time here! Upgraded to an amazing huge room (that spoiled us for the rest of the trip), super friendly service, great breakfast, perfect location and everything I needed for my 1 year old daughter

The staff were so welcoming, friendly and helpful. The room was spacious and comfortable, and also had thoughtful touches for kids such as a kids bath robe, step in the bathroom, and kids cutlery, bowls and plates. My daughter really loved the kids club and it was great to have the option of childcare. The hotel also has a WhatsApp number you can message to ask questions, check on your child in the Kids Club, etc.

Not much - I thought the breakfast options could have been better. The hot options were limited although you could also get eggs to order. You also have to book a time for breakfast, which isn't ideal with young kids.

This hotel consists of beautifully designed and equipped suites with huge rooms, fully equipped kitchen, special features for small children, comfortable bed with memory foam pillow. Everywhere there were lovely design touches. Great breakfast and very helpful and friendly staff. It is also in a good position in Chiado.

Nothing whatsoever could be improved!

Staff were great, Breakfast was average, Secure underground Car parking nearby.A short downhill walk to restaurants. A huge mall nearby. At the time we were walking about 20,000 steps per day so Lisbon was no exception. We did get a torrential rain day one of the 3 days we were there but still managed to get out and about.

It is more of a family hotel, a few kids there. A bit of a mission going to the room, Down some steps, into the lift, out through a laundry area, into another lift and arrive at the room. I guess the downside of it being built on a hill like many other places in Lisbon.

Lovely stay. Fabulous location, very walkable to lots of the central city. We were upgraded to a one bed apartment and it was gorgeous, very spacious, very comfortable, had a separate kid bunk room and was very well equipped with everything we could need. Also had a small balcony with typical street views. Staff were all friendly and helpful. Breakfast was excellent, with lots of different options.There is a kids club and easy access to babysitting but we didn't utilise this.

Our bathroom was a bit cramped and awkward to manoeuvre in but this was a very minor point... nothing else! Would highly recommend.

Nice kitchen and cockery.Good showergood mattresshelpful staff who were on night shift

-TV screen too small for the spacious lounge-Both shower rooms were blocked or leaking- Would be nice if the facial mirror had a built in light - the bedside wall power points were too far from the King bed

Great location, large two bedroom.

This is not a 5 star hotel, maybe it was some time ago but it is now decadent and dated, much worse than the first time we stayed there. It was smelly, mouldy, and dirty, the bathrooms are old, water leaks, and other maintenance problems like that.

Amazing location, the staff is super helpful and the room was excellent.Loved to see all the things they have to make traveling with kids pleasant, although mine didn’t come this time.

Nice welcoming. Very friendly staff. Great location and clean. I suggest this hotel to everyone.

All good.

We had a two bed apartment which was fantastic and a great base to have for our family on our city break. The kids club was excellent and the staff all really friendly and helpful.

Breakfast is the only thing that wasn’t outstanding. It was fine but not what I’d expect from a hotel at that price point.

We loved being in the center of Lisbon and having the option to leave our two toddlers at the kids club and also get a babysitter in the evenings. The kids loved the activities and mummy and daddy had some alone time exploring Lisbon and enjoying child free dinners which was priceless. Breakfast was amazing. One bedroom apartment was huge and we loved all the little personal touches. Thank you!

Welcoming staff, spacious 2BR suite, great breakfast and location. And my 2yo grandson loved the playroom.

So well set up for kids. They thought of everything. Baby food makers and training potties and seats in the rooms. And our kids loved the toys and babysitting. It made for a fun and relaxing vacation in the heart of Lisbon.

The breakfast was fantastic, and the location was superb! We could walk almost everywhere. Guilherme and Lourenco were two of our favorite concierges. Renu, Ashish, David, D, and Raj were also exceptional! Their professionalism and kindness is unsurpassed. Thanks to all of you for contributing to our incredible experience in Lisbon. We will stay here again and recommend that anyone looking for excellent accommodations choose the Martinhal Lisbon Chiado.

There was nothing my son and I disliked. The Martinhal Lisbon Chiado is exquisite. The Concierges are remarkable, and the vibe is amazing.

The absolute best hotel for small children and babies. They really had thought of everything that would make my our lives easier whilst away from home including bottle warmer, steriliser, baby bath, big rug in living area for floor time etc The staff were all incredibly kind as well and they leant us a buggy with sturdier wheels to tackle the many hills and cobblestones. We also made use of the baby creche and our little one was very happy and the staff and facilities there were perfect.

The location is superb in Chiado close to every major attraction. Staff is friendly and helpful. The hotel has a kids' center and it was perfect as we left our two boys (7 and 3 years old) for a morning. The staff there is caring and kind. This is is a must hotel for any family with little ones. Breakfast is good with a nice selection. Make sure to go next door to "Landeau" and get the most amazing chocolate cake (You're welcome) :)

There was a smell of insecticide by our door on the outside. They must have sprayed right before we checked in.

Completely geared towards making a family holiday as easy as possible. Great location and incredibly helpful staff. They helped make reservations in advance for us and taxi bookings when there.

The floor boards in our apartment were very creaky which made it tricky moving around without waking our light sleeping toddler and the bathroom door got stuck on a tile so could only open a foot without having to be lifted up a bit.