York House Lisboa Hotel

Beautiful authentic interior, very quiet and we slept like babies

The room could have been a little cooler. I turned down the thermostat and there was cool air coming out but it didn't seem to cool down.

Charming environs in a quiet, local neighborhood. Bathroom was modern with a nice shower, good pressure, and sufficient hot water.

As other reviews mention, there are a lot of steps! Our room was a "superior" room that was downstairs, underneath the main level so essentially, we had to go up to the lobby from the street and then back down to the room. Room was quite small and no view

Good location

The bedding was far to heavy for summer weather. The bath tub / shower had not safety handles making it dangerous to enter or exit.

The hotel staff was excellent and super helpful. My room was very clean and I really enjoyed my time at this hotel!

Good Breakfast, great staff, beautiful room & property

bed was uncomfortable, and the location is a bit bad if you're there for tourism. Just far enough away from everything to be inconvenient

Beautiful old characterful building in a good location, easy walking to sights in all direction and close to a train station too. Bedroom was comfortable and well furnished, I was particularly appreciative of getting new bottles of mineral water ever day. WiFi was great and allowed me to comfortably work at the desk in my room. Great breakfast too.

Nothing really. My only suggestion would be to have a bell or similar at the reception desk for when service is needed

Fantastic location. Cool building and courtyard.

Breakfast isn't worth $15.

The breakfast was wonderful--lots of selection and options. The location was central enough to walk to almost everything. Staff was friendly and helpful.

I wish breakfast had been included in the accommodation cost. Also, our beautiful room faced a lovely court yard but the down- side was that people gathered there to talk and smoke and we noticed that in our roomeven with the windows closed.

It was a wonderful experience which exceeded our expectations. The venue was full of character and nice to see and be in with a nice terrace and separate living room to chill a bit. It was a former old monastery as I understood which has been renovated (and quite well). Best of all was the coziness and atmosphere throughout especially with the very touching high level of service on a personal level that was provided. A little personal breakfast at 5am since our plane left so early was really outstanding.

Perhaps the ability to regulate the temperature in the room a bit better. We managed in the end but it would certainly have helped. Everything else was outstanding for us.

Good…lovely atmosphere.

Stairs…need a lift. Bad view from 305.

The property was beautiful! Loved the courtyard seating and the quiet location not too far from center of town at all. The staff was a delight through and through. Room was gorgeous! Decor was on point was soft blues and pretty wallpaper. So much storage in the room as well! Bathroom was nice and large, and bed was comfy. Great room overall!

The stairs up to the property were expected but wish there had been someone there to help with luggage after a long flight.

Great location lots of character comfortable clean and the staff excellent but the manager could learn some manners from them

The manager was rude lacked any hospitality skills and completely supported my stay

A quiet hotel with a wonderful internal patio, far from the busy areas, but easy to reach.

Beautiful house, charming

For the price charged and being 4 stars the service and the facilities were limited. No restaurant for individual travelers, service attitude, missing essentials in room

Beautiful hotel in old convent with stunning private courtyard garden - charming !

I liked it all though for those with mobility issues, there are 51 steps to get to reception- once there a porter will collect your bags.

Good breakfast, historic charm, courtyard. Helpfull staff

The property is accessed by three flights of outside steep stone steps. This is not mentioned in the listing.The location is a bit out of town for tourism.

Beautiful historic convent, peaceful, quiet, upscale (for Lisbon) neighborhood (with foreign embassies) away from tourist hordes. You always get a welcome smile from the front desk staff. There is a porter to help with your luggage up the short flight of steps in front entrance if you cannot manage. We had small wheelies so we had no problems.

You do have to walk to central sights every day as you are not in the historic center but that is a reasonable trade off for avoiding the odors and noise of the busy hectic zones.

The room was spacious with interesting details. The courtyard is absolutely charming! Sat out there for breakfast everyday and in the evening after returning from dinner!

It is up a couple of flights of stairs with no elevator. By the end of the trip, those stairs didn’t t bother us.

Gorgeous, quirky, comfortable, clean, friendly, great breakfast and fantastic location.

It was a surprise to find out that there are many stairs up to the hotel. I was fine with it but it’s no good for people with mobility issues.

It had an authentic feel about it. Felt like I was truly in Portugal. It was safe, the staff was responsive and helpful.