About
SANA Reno - a 3-star Hotel with a great location in the heart of Lisbon. In the center of Lisbon, SANA Reno is a modern 3-star Hotel with a rooftop pool and sauna, just a 15 min drive from Lisbon Airport. One of the best advantages of the location is that SANA Reno Hotel is surrounded by easy transport facilities and offers interesting places at walking distance. As a Metro station right outside the hotel, with direct access to the Airport, and easy access to the historic and cultural landmarks of the city center and most attractive shops, as well as the trendy nightlife spots. Calouste Gulbenkian Museum and Garden, the best Art museum in Portugal, and El Corte Inglês, the famous shopping center, are even at walking distance ( less than 10 min.) SANA Reno Hotel features comfortable Rooms with convenient amenities. For families, connecting rooms are available on request. On the first floor, Guests can find the Breakfast room where fresh, natural and local products are served as a buffet. SANA Reno Hotel also offers Guests the possibility to order in their room. By the pool or the lobby Bar, Guests can order drinks & cocktails, and light snacks. Guest services such as 24-hour front desk, luggage storage and room service are available. A shuttle service can be requested, prior arrival or departure, with an extra fee.
590 Reviews
- Cleanliness
- 9.0
- Staff
- 9.1
- Location
- 9.0
What Guests Say
- “Close to some good restaurants.”
- “great location to access two train lines. Easy to get to the airport.”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double or Twin Room
- Accessible bath/shower
- Accessible toilet
- Accessible vanities
- Air conditioning
1/4Twin Room with Extra Bed
- Air conditioning
- Bath or Shower
- Complimentary drinking water
- Crib(s)
1/1Family Room (2 Adults & 1 Child)
- City view
1/4Double or Twin Room with Balcony
- Air conditioning
- Balcony
- Bath or Shower
- Coffee/tea machine
1/4Suite
- Air conditioning
- Bath or Shower
- Coffee/tea machine
- Complimentary drinking water
1/4Special Offer - Family Room (2 Adults + 2 Children up to 12 years old)
- Air conditioning
- Bath or Shower
- Complimentary drinking water
- Desk
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What Guests Loved
Based on 590 reviews
Pros +
- Close to some good restaurants.
- great location to access two train lines. Easy to get to the airport.
- The staff was absolutely amazing helping us through our stay
Cons -
- Decor was very dated. Separate beds, not a double as booked. No towels or service at the pool. Room service was microwaved frozen food. Overpriced for the facilities and there are hotels with better amenities and either a more modern or boutique feel.
- Parking space is too smallRooms with some technical issues(air conditioning)
- The air conditioning in the first room didn't work. The temperature reached 40 degrees during the night. The wall thermostat did not work despite getting up many times to adjust the room temperature. The staff refused to personally investigate. They kept telling me that they would tinker with the system from the front desk. After much frustration and a call to the night manager, I got a replacement room. The new room was a meat locker. And, I could not turn off the system. Completely Bizarre! I now have a nasty head cold. The hotel has mechanical issues and does not acknowledge their issues. There are several alternative hotels in the immediate area.
Close to some good restaurants.
Decor was very dated. Separate beds, not a double as booked. No towels or service at the pool. Room service was microwaved frozen food. Overpriced for the facilities and there are hotels with better amenities and either a more modern or boutique feel.
great location to access two train lines. Easy to get to the airport.
The staff was absolutely amazing helping us through our stay
Parking space is too smallRooms with some technical issues(air conditioning)
Great location for airport and overnighters, short walk to some pretty good restaurants and bars.
The neighborhood is lovely. The hotel is not.
The air conditioning in the first room didn't work. The temperature reached 40 degrees during the night. The wall thermostat did not work despite getting up many times to adjust the room temperature. The staff refused to personally investigate. They kept telling me that they would tinker with the system from the front desk. After much frustration and a call to the night manager, I got a replacement room. The new room was a meat locker. And, I could not turn off the system. Completely Bizarre! I now have a nasty head cold. The hotel has mechanical issues and does not acknowledge their issues. There are several alternative hotels in the immediate area.
Location,clean, and breakfast
We had 5 rooms. One had problems with plumbing and one noisy
The hotel is very well located, close to restaurants, the metro, and other facilities. Although the swimming pool is small, it’s a great addition, especially on warmer days. The staff were extremely welcoming and made our stay truly enjoyable.
architectural style, location, cleanliness and comfy beds, breakfast, pool
Comfortable and clean, in a great central location. The breakfast was amazing with many gluten free choices for me, a gift when traveling.
The pool. The staff.
Lack of outdoor area once pool shut. Sauna not working
Clean room, swimming pool availability, excellent location. The breakfast was plentiful and excellent.
There was no shampoo and conditioner provided and the coffee pods were available only for one day and not for the rest of the stay.
Great location, beds and rooms. Good breakfast also. Good value for money!
Our room needed some TLC to many things. Our bathroom door handle was broken, the shelf in the bath, cracked tiles placed back together and old decor. An upgrade to modernise the room. I also told the hotel in advance that I would be spending my birthday there, and got nothing back. No birthday message, no gesture, nothing. Slightly disappointing.
The Location suited us well, we wanted a pool as it is so hot in summer.We always stay a little further out of the CBD as a pool was a must and a Metro station - the station was directly outside the hotel. There was also a small 7/11 type store only metres away, there was also a large shopping centre 5 minutes walk away where you can purchase your sim cards etc. 5 x train stops to the city centre, not easy to purchase train tickets as NO English translations anywhere. Breakfast was very good for this type of hotel.Overall a very good place to stay.
Rooms are small but you only sleep there!
The pool was heated and was excellent temperature. People did hoard the loungers. Sauna was excellent. Train was very close to the location. Great restaurants within walking distance.
No bar located by the pool but if you put your order in they would bring drinks/lunch for you. The caesar salad that I ordered was not good. Seemed they poured on the dressing and added a few croutons.
Amazing location, across the street from a Metro entrance. So easy to get anywhere you need to go. On a direct line to the airport and the major train station. Nice warm pool. Amazing breakfast with gluten free and dairy free options.
Ricardo at Reception.
The original room that they allocated to us..Breakfast.
The hotel was very clean, and had a subway access across the road.Mall and shopping within walking distance.
The hotel was dark wood and more suited for older travelers. My wife and I are in out 30's and two kids under 4, all were kind, however the fellow occupants seemed to think we were out of place.
Friendly, helpful staff. Rooftop pool and AC in the room was a great asset.Price for 4 nights on a bank holiday weekend was very affordable and the metro entrance is at the front door. Great experience
Option to check in early might be a nice addition.
All about this hotel! Hotel has a great breakfast comfortable room nice location especially that it is close to a metro station. This is my second stay and will be returning next year!!!
All was good.. We had 4 rooms on different floors and all were very good.
I like when the tv has an internet connection, which had not in the hotel.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Heated pool
- Outdoor pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Professional cleaning services
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
Kid Friendly
- Family Friendly
General
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 4 and above can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that a reservation of 10 or more rooms is considered a group reservation by the hotel. Please note that, in this case, the hotel will charge 50% of the first night of the stay of each booked room on the credit card as a guarantee, 20 days before check-in. This amount is nonrefundable in case of cancelation. One child from 0 to 3 years stays free of charge in a child's cot/crib. One child from 4 to 8 years is charged EUR 20 per person per night in an extra bed. One older child or adult is charged EUR 40 per person per night in an extra bed. The maximum number of extra beds/children's cots permitted in a room is 1. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, you must provide another credit card or use another method of payment. Please also note that the property will send guests a secure UNICRE link, to proceed with VISA or Mastercard payments. Please note when booking more than 9 rooms, different policies and additional supplements may apply.
Location
Av. Duque D'ávila, 195/197, Lisbon
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