4-Star Hotel

Hotel Kaiserhof Wien

Frankenberggasse 10, Vienna, - Austria
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Hotel Kaiserhof Wien
1/89
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$148
per night

4-Star Hotel

Hotel Kaiserhof Wien

Frankenberggasse 10, Vienna, - Austria
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Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleFitness CenterPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

9.2

Exceptional

Based on 2109 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.5

Hotel Staff

9.4

Overall Quality

9.2

Show 17 Verified Reviews

About

The traditional Hotel Kaiserhof Wien is located in a quiet side street of Vienna's vibrant 4th district, only a 7-minute walk away from the State Opera, the Ringstraße Boulevard, and the Karlsplatz Underground Station (lines U1, U2, and U4). Free WiFi is available. All rooms at Kaiserhof Hotel Wien come with air conditioning, a flat-screen satellite TV, a multimedia docking station, a mini-bar, a tea and coffee maker, and a bathroom with a hairdryer and a make-up mirror. Allergy-free rooms are available upon request. There is a spa area with sauna, steam bath and fitness room, as well as an internet corner. In the morning a rich Viennese breakfast buffet is served. Drinks and snacks are served at the bar and in the winter garden. Belvedere Garden and St. Stephen's Cathedral can both be reached within a 15 to 20-minute walk from Hotel Kaiserhof Wien. Schönbrunn Palace can be reached within 15 minutes by underground. Many shops, restaurants and bars are nearby.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that if more than 5 unites are booked, different policies and additional supplements may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Airport Shuttle
Fitness Center
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Airport shuttle (charges may apply)
Business center
Daily disinfection
Family rooms
Fitness center
Free Wi-Fi
Non-smoking property
Non-smoking rooms available
Pets allowed

Guest Rating

9.2

Exceptional

Based on 2109 reviews

Location Of Hotel

9.4

Hotel Cleanliness

9.5

Hotel Staff

9.4

Overall Quality

9.2

Pros +

  • exceptional service, location, beautiful and so well maintained
  • Convenient location and friendly staff.
  • Beautiful, clean, near the downtown, walkable everywhere, amazing and professional, and welcoming ALL receptionist staff. Also hotel employee at the restaurant was very kind to our family.

Cons -

  • Everything was perfect!
  • Person at the restaurant (Karmena) ruined my morning. We came for breakfast at 9:45 in the morning (open till 10:30). But at 10:17 when my family was finishing breakfast she came and said ?time to leave, breakfast is over?. At 10:27 she came again.
  • The man who checked me in when i arrived was beyond rude. The price for the room was expensive. I asked to have a room that was quiet and the guy who checked me in put me right next to the elevator and said there were no other rooms available.

Top Quotes:

"Desk was very helpful, breakfast was good and free."

Business Traveler (146)

Solo Traveler (138)

Traveling as Couple (627)

Family with Young Children (376)

Family with Teens (1)

Senior Traveler (16)

Group Traveler (152)

10
1/13/2025
exceptional service, location, beautiful and so well maintained
10
11/12/2024
Convenient location and friendly staff.
Everything was perfect!
10
8/24/2024
Beautiful, clean, near the downtown, walkable everywhere, amazing and professional, and welcoming ALL receptionist staff. Also hotel employee at the restaurant was very kind to our family.
Person at the restaurant (Karmena) ruined my morning. We came for breakfast at 9:45 in the morning (open till 10:30). But at 10:17 when my family was finishing breakfast she came and said ?time to leave, breakfast is over?. At 10:27 she came again.
4
8/2/2024
The location
The man who checked me in when i arrived was beyond rude. The price for the room was expensive. I asked to have a room that was quiet and the guy who checked me in put me right next to the elevator and said there were no other rooms available.

Room Options

1/8

Premier Suite

646 sqft • 1 Queen and 1 Sofabed

Accessible by liftAir conditioningBath or ShowerBidet

Room Details and Photos

1/16

Suite

453 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/5

Junior Suite

377 sqft • 1 Queen

Accessible by liftAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/8

Business Double Room

291 sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/4

Business Double or Twin Room

291 sqft • 2 Single

Accessible by liftAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/7

Classic Double or Twin Room with extra bed

248 sqft • 2 Single and 1 Sofabed

Accessible by liftAir conditioningBath or ShowerCloset

Room Details and Photos

1/11

Classic Double Room with Extra Bed

259 sqft • 1 Double and 1 Sofabed

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

Location

Hotel Kaiserhof Wien

Frankenberggasse 10, Vienna,