Osteria-Hotel-Centovini

In booking.com the check-in time was until 11:30 PM. I arrived at 11:20 PM and the lights were off, no one answered the door bell. I contacted via the phone number they provided and no one answered either. So I waited and messaged them via booking. They said their check in was until 6 PM!!! So I decided to leave the town and go on my trip. I also requested a free cancellation from them which they did not answer after more than 48 hours. I have never met such an irresponsible hotel in my WHOLE LIFE! NEVER EVER TRUST THESE POEPLE AND COME TO THIS PLACE! THE END.

Location to football stadium, comfy beds, spacy bathroom

It is a nice Hotel w/ nice staff. Location is so close to S-bahn train which takes you directly to the Koln city center in 15 min. Thanks for everything.

Very close to the lovenich railway station and a number of local shops. Parking was easy. Nice area easy to get to. Clean. We would stay again simply because of the location. Didn't get to the restaurant but it looked and sounded lively.

Not a double bed, two single beds pushed together, the room was a little bit small, but that was only a problem due to our baby cot. Parking was blocked one of our nights as the downstairs is a thriving restaurant and customers park nearby. There was no interaction with staff outside of prior messages during our stay. Bit noisy at times due to the restaurant.

The staff were friendly and considerate. The whole set up is run basically without any staff present or a front desk but worked out surprisingly well. Perfect location with restaurants and backeries within less than a 5 minute walk. 4 minute walk to the trakn station. Next to a road but very quite and chill.

Parking can be tricky. They have room for at most 5 parking spots on premises but there are other free parking spots on both sides of the road. Still worked out for us.

There was one staff member who was quite nice and polite. It was 4 mins from the S-Bahn Station, but there are trains only every 20 mins to Köln Hbf

There were several issues with this place. The main issue was that the room we got didn't resemble the room we thought we were getting. We booked a room with a double bed. Instead we got a room which has two single beds. We would have just joined them together but there was a concrete pillar separating them. When we asked the staff, they blamed Booking.com saying that the room described on the website doesn't exist on their premises which is very fishy!To make things worse, the WiFi wasn't working properly, the TV didn't work at all (they promised us cable TV), the soap dispenser was empty, the floorboards in the room were broken, the dustbin lid was broken too and one of the windows could be opened but not closed. We did complain about the TV and there was a staff member who attempted to fix it for about 5 mins with no luck. It felt like they don't really maintain the rooms properly. Honestly I wouldn't recommend this place to anyone! Especially after paying almost 100 euros for a single room!

Clean

heating in February is out of order. It was very cold in the room

Nice building and great location

Narrow staircase

The location was ideal to visit Köln for a day, since it had free parking and it was near the train station. The host was amazing friendly and we were able to already drop off our luggage before check-in. I really recommend this place when visiting Köln for one of a few days.

Nothing :)

Friendly staff. Excellent food! Close to the train station to connect to Cologne Central. Nice quiet neighborhood.

No complaints.

The hotel is situated away from the city center and well connected with a train station that is only 5 minutes walk away. It connects with all the major stations. The service and the food is of outstanding quality. The owner is always friendly and prepared to assist you as much as he can. We will definitely stay there again.

No dislikes.

the staff was very nice. I had breakfast included, but had to leave early so didn't have time for it, and they suggested on taking some of it with me, which was very nice of them and I didn't starve.

Breakfast below expectations

An ancient old house, floors, wooden stairs creak at every step, ancient carpets and the house smells of old age.

The hosts were friendly and attentive, the rooms were nice, clean and have everything you need to rest well. Recommended.

Location was amazing, 20 minutes to Cologne city centre with public transportation

Super friendly, great room, lovely atmosphere, we had an amazing time?They even offered us a piece of Panettone.We will definitely come back.

The team were great, they all made the effort to ensure my stay was comfortable and accommodated for my vegetarian diet.

very friendly stuff

a bit far from the centre

Passable

Pleasant