Hayk Altstadthotel & Appartements

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Altstadthotel Hayk am Rhein of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Due to the coronavirus (COVID-19), this property has reduced reception and service hours. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of EUR 350 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests arriving after 18:00 are kindly requested to contact the hotel in advance using the contact details on the booking confirmation. Guests using a GPS navigation system should enter Buttermarkt 14 as their destination. Parking is available at "Heumarkt" public car park, 328 feet from the property. EUR 30 per 24 hours will be charged. This public car park does not offer any benefits for hotel guests. Please note that the hotel currently does not offer breakfast. Within a radius of 820 ft there are numerous possibilities for breakfast. Prepaid bookings with arrivals after 6pm will receive a self check-in code. The hotel can be reached by phone daily from 10:00 a.m. to 10:00 p.m. The reception is not permanently staffed. For pre-paid bookings only: From Sunday to Thursday check-in after 6:00 pm takes place via a key box / self check in.