Stern am Rathaus

The staff was truly wonderful and caring, and I loved the location of the hotel and their willingness to go the extra mile for the guest - thank you so much for this.

The beds were just two twin foam pads pushed together to make a full bed, and it was not nice to sleep on. They were not comfortable. The room also didn't have a table to work at - just a little ledge. Breakfast was nice, but would like like more variety.

The staff were incredibly friendly and helpful. Great location. The hotel was very clean. There were many options for breakfast, which included freshly made eggs made to your liking.

Super comfortable bed, delicious breckfast and perfect location. The hosts were the most lovely people. Can't recommend this hotel enough!

Great location. Welcoming and helpful staff. Great breakfast. Very friendly and relaxed atmosphere.

Room on top floor and no lift.

Great breakfast and lovely staff. Clean and tidy rooms

Most comfortable beds, delicious breakfast and fantastic staff. Loved 5/5

Great location,, fab breakfast and lovely helpful hosts

Nothing everything was great

Fresh contemporary design, great location, friendly helpful staff and a carefully prepared breakfast. Hotel Stern am Rathaus is a charming boutique hotel offering a personal touch not possible in larger properties.

Great location, friendly staff, clean room

Fantastic location, nice breakfast, very helpful staff.

All good

We had the warmest welcome I think we've ever had to a Hotel. This immediately helped us to relax & for me, calm down, after dragging a suitcase over cobbles from the train station! The room had ample places to put belongings. The bathroom was compact but had everything we needed. This Hotel has an outstanding breakfast! Honestly...sooooo good! Each staff member was friendly, helpful & welcoming. The location was excellent. I would very happily stay here again.

We had a room on the first floor which was great because there is no lift, but, although we didnt get noise from outside, we did hear fellow guests going up & down the stairs, some of whom were very heavy footed!!

The hotel is in a great location, just 5-10 minutes walk from the cathedral and main central station. Perfect for exploring the Christmas markets. The accommodation was very clean, comfortable and tastefully decorated. Our room (no.8) albeit quite small was big enough for us as it was just a base for exploring local sites. It. was very clean and well appointed. A highlight was the excellent breakfast on offer each morning. Such a wide selection of things to eat and drink! The variety and quality was outstanding.

There was nothing we didn’t like.Although it didn’t affect us, there is no lift so anyone that has difficulties with stairs it would be an issue.

The location is amazing. Not only easily accessible from the train station, but also to everything else! The staff is also fantastic - Andy, Francisco, and the whole team made us feel welcome and their knowledge of the city was so helpful.

We had such a good stay, everything about the hotel was A+, the staff were welcoming and helpful, breakfast choices were varied and high quality, the rooms were spacious, well stocked and so clean, and then the location is just perfect. All in all a fantastic stay.

Great location, friendly staff, clean room

What a lovely little place right in the heart of Koln. The staff were so lovely, friendly and helpful. There was a good variety of continental breakfast and the staff offered to cook eggs and omelette if you wanted them. The room was lovely and so spacious, clean and tidy. The location was great, right next to the market, restaurants and shops. Will definitely be returning. Thankyou so much for a lovely stay from the Purdy Family in room 7 :)

Nothing not to like.

Full continental breakfast and you could order a hot food option. Wonderfully cooked by Emilie. The staff showed you everything that was on offer

Great location, the hotel gave us easy access to the Christmas markets and other attractions - staff were incredibly friendly and could not do any more to make our stay better.

Excellent location; roughly under 10 minute walk to Cologne Central Station and very close to the Cathedral. If you are staying for the Christmas markets, the hotel is very well situated between two of the bigger markets (literally around the corner from one of them). The hotel is tucked away on a side street, but close enough to enjoy the benefits of the city. The hotel is within good reach of restaurants and cafes. The staff here are exceptional and made every effort to ensure a comfortable stay, even providing recommendations for sightseeing and locations of sites on maps etc. The room was a little on the small side, but very clean, and equipped with a fridge, safe, hairdryer and tea/coffee facilities. The breakfast every morning was fantastic, with fresh contintental foods available, or eggs made to order on request. We had a late check in, but were emailed clear instructions on how to access the building and room (reception is not 24/7); we had no issues with this. Our sincere thanks go to the staff Francisco, Ingmar, Andy and Nicoleta who made our stay so special, and made us feel so welcome. Would definitely recommend staying this hotel.

Is a personal preference, but we found the beds a little hard and uncomfortable at times. The air conditioning unit in the room we were staying in may need some maintenance, as it was making a droning sound when used (the room was warm despite turning off radiators), but wasn't a massive deal breaker. For the light sleepers, with the Cathedral and churches being nearby, you will hear early bells (hence the need for us to shut windows and have the air conditioning on in the night), so ear plugs may be an idea. Again, is more of a design issue/preference, but the tap over the bathroom sink was huge, and was awkward to use the sink fully to wash your face. Again, not a massive deal breaker.

The location was perfect! The market was right around the corner, but it was nice and quiet. Breakfast was good and the host was incredibly nice.