3-Star Hotel

Grainger Hotel

1-3 Graingerville North, Westgate Road, Newcastle Upon Tyne, - United Kingdom
View Map
Grainger Hotel
1/40
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$48
per night

3-Star Hotel

Grainger Hotel

1-3 Graingerville North, Westgate Road, Newcastle Upon Tyne, - United Kingdom
View Map

Top Amenities:

Free Internet AccessHealth ServicesHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

5.7

Based on 214 reviews

Location Of Hotel

6.5

Hotel Cleanliness

6.3

Hotel Staff

7.5

Overall Quality

5.7

Show 4 Verified Reviews

About

With a plasma TV in each guest room, the Grainger Hotel is just a mile from Newcastle’s vibrant center. It has a 24-hour front desk, a relaxed lounge with Sky TV, and a games room with billiards. The restaurants, bars and theaters located around St James’ Park, home of Newcastle United FC, are 15 minutes’ walk away. Bus stops opposite the hotel provide 10-minute links into the city center. Rooms each feature classic décor, along with free tea/coffee and a work area. Rooms have either a private bathroom or a shared bathroom, with ironing facilities also available. The large lounge area is equipped with elegant leather sofas, a pool table and two 42-inch plasma-screen TVs. Secure on-site parking is also available at the Grainger.

Guest Policies

Check-in:

After 14:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

There is a GBP 10 deposit for each key card which is paid upon check in. The amount will be refunded when the card is returned at check out. Please note that there is a strict nonsmoking policy in all rooms. The Grainger Hotel will add an additional cost if guests break the nonsmoking policy. Please provide valid credit/debit card details to the hotel upon arrival. Guests using satellite navigation systems are advised to input Dilston Road as their destination, once they arrive in Newcastle. The hotel is on the corner of Dilston Road.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Free Wi-Fi
Non-smoking property
Non-smoking rooms available

Guest Rating

5.7

Based on 214 reviews

Location Of Hotel

6.5

Hotel Cleanliness

6.3

Hotel Staff

7.5

Overall Quality

5.7

Pros +

  • Nothing I like about this hotel
  • Hotel is 5min bus ride from train station Bus stops close by Asda 2min walk from hotel Staff very friendly
  • Staff were really helpful and hotel was very Quiet.

Cons -

  • I spent the whole night with no heater even though I complained to the reception. Also there is no room service, in the whole 8 nights they cleaned my room one time only. Also the hot water is not available during night time.
  • First room allocated unable to turn off heating despite being 25°+ outside!! Pungent smell of sewage(?) in every room Mattress very uncomfortable Inside of kettle filthy Shower head black
  • No fault at all here. All good.

Business Traveler (10)

Solo Traveler (16)

Traveling as Couple (14)

Family with Young Children (11)

Family with Teens (3)

Senior Traveler (56)

Group Traveler (15)

1
10/7/2024
Nothing I like about this hotel
I spent the whole night with no heater even though I complained to the reception. Also there is no room service, in the whole 8 nights they cleaned my room one time only. Also the hot water is not available during night time.
5
12/2/2023
Hotel is 5min bus ride from train station Bus stops close by Asda 2min walk from hotel Staff very friendly
First room allocated unable to turn off heating despite being 25°+ outside!! Pungent smell of sewage(?) in every room Mattress very uncomfortable Inside of kettle filthy Shower head black
8
12/2/2023
Staff were really helpful and hotel was very Quiet.
No fault at all here. All good.
4
8/4/2023
The staff were very friendly and the reception desk is open 24/7 so both of those points are great. There is also a pool table in the lobby which was fun to use.
The room was ridiculously hot - we had our window open 24/7. Only one window would actually open so this didnt help. Additionally, the room didnt feel accommodating, there was a hole (punched?) in the wall and the shower was hanging off by a screw.

Room Options

1/4

Quad Room

356 sqft • 4 Single

Air conditioningCarpetingCity viewCoffee/tea machine

Room Details and Photos

1/3

Single Room

76 sqft • 1 Single

Additional toiletAir conditioningCarpetingCity view

Room Details and Photos

1/4

Double Room

119 sqft • 1 Double

Air conditioningCarpetingCity viewCoffee/tea machine

Room Details and Photos

Triple Room

sqft

Air conditioning

Room Details and Photos

1/2

Triple Room

356 sqft • 3 Single

Bath or ShowerBody soapCarpetingChocolate or cookies

Room Details and Photos

1/6

Twin Room En-Suite

162 sqft • 2 Single

Bath or ShowerBody soapCarpetingChocolate or cookies

Room Details and Photos

Location

Grainger Hotel

1-3 Graingerville North, Westgate Road, Newcastle Upon Tyne,