4-Star Hotel

Novotel London Waterloo Hotel

113 Lambeth Road, London, - United Kingdom
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Novotel London Waterloo Hotel
1/95
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$251
per night

4-Star Hotel

Novotel London Waterloo Hotel

113 Lambeth Road, London, - United Kingdom
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Top Amenities:

Free Internet AccessHealth ServicesAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 2866 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.7

Overall Quality

8.3

Show 12 Verified Reviews

Novotel London Waterloo is located in the heart of London, just a few steps from the banks of the River Thames and a short walk from the Westminster Palace. The hotel has a fitness center and secure on-site parking. Westminster is right across the river, and the South Bank is a short walk along the Thames. London Waterloo Railway Station is a 3-minute drive away. The spacious, air-conditioned rooms each have an queen-size bed, internet access and a flat-screen TV with on-demand movies. All rooms have a private bathroom with a shower. Some of the rooms include amazing views of the London skyline. Elements Restaurant serves tasty international cuisine and offers 24-hour room service. Elements Bar offers coffees and cocktails, and is open until 01:00. Guests can relax and unwind in the InBalance Fitness and Wellbeing center, complimentary to guests. It includes a sauna and steam room. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to an Xbox console, baby equipment and a healthy kids menu. Families check-out late on Sundays (until 17:00).

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Minors under 18 must be accompanied by parents or legal representatives. Designated guardians must present written authorization (certified signature) from parents. Please note that the credit card used to book must be presented upon arrival.

Highlighted Amenities:

Free Internet Access
Health Services
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Shared kitchen
Spa services
Spa/sauna
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 2866 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.5

Hotel Staff

8.7

Overall Quality

8.3

Pros +

  • Location, breakfast buffet, modern hotel
  • Hotel safes are in rooms but cannot be used. When I checked before booking, they did not disclose that the safes were all locked out. Another guest said that there had been a security breach and thus safes not accessible. I was never told this.
  •  

Cons -

  • I asked to buy a coffee & croissant for breakfast instead of entire buffet breakfast and hostess at restaurant said I had to pay for entire buffet fee. When I challenged her, another employee stepped & charged me just for coffee & croissant. Ridiculous!
  •  
  • -Shower drain did not work. -Phone worked on and off. -We had no hot water on our last day and could not reach the front desk. -The iron was broken with exposed wires. -Breakfast terrible even though pricey.

Business Traveler (164)

Solo Traveler (134)

Traveling as Couple (403)

Family with Young Children (1767)

Family with Teens (6)

Senior Traveler (24)

Group Traveler (180)

9
7/27/2023
Location, breakfast buffet, modern hotel
2
10/9/2022
Hotel safes are in rooms but cannot be used. When I checked before booking, they did not disclose that the safes were all locked out. Another guest said that there had been a security breach and thus safes not accessible. I was never told this.
I asked to buy a coffee & croissant for breakfast instead of entire buffet breakfast and hostess at restaurant said I had to pay for entire buffet fee. When I challenged her, another employee stepped & charged me just for coffee & croissant. Ridiculous!
2
7/10/2022
 
 
3
6/30/2022
Location is fantastic.
-Shower drain did not work. -Phone worked on and off. -We had no hot water on our last day and could not reach the front desk. -The iron was broken with exposed wires. -Breakfast terrible even though pricey.

Room Options

Superior Queen Room with Double Sofa

sqft • 1 Queen

Room Details and Photos

1/4

Superior Queen Room with Sofa

270 sqft • 1 Queen and 1 Sofabed

Accessible by liftAdapterAdditional toiletAir conditioning

Room Details and Photos

1/13

Superior Double Bed

259 sqft • 1 Double and 1 Sofabed

Additional toiletAir conditioningAlarm clockBlackout curtains

Room Details and Photos

Location

Novotel London Waterloo Hotel

113 Lambeth Road, London,