939 Hotel

The location and the staff

We have stayed here 5 times in the last 7 years and it has gotten progressively worse. Whoever does the renovations should be fired. Pipes sticking out of the walls, skirting around tub falling off, patio door drafty. Just an old hotel that needs to be properly renovated. They are getting away with band aid repairs because of location!

Staff is very friendly, bed is also very comfortable.

The towels and bed sheet have a strong chlorine smell.

Location

I had to change rooms because bed was uncomfortable

The bed was very comfortable & clean. Great location for all the sights in Rome.Very expensive for very basic accomodation. However we did book last minute & didn't realise it was Rome half marathon weekend, everywhere was very expensive compared to normal.

The room (1) was extremely dated and a little shabby. There was a step up just inside the door into the room which would have been easy to fall into in the dark as it was close to the end of one side of the bed.We wouldn't choose to stay here again.

Location was really ideal

Room wasn’t ready at check in. There was no waiting area no coffee etc. The room itself smelled and was falling apart. Walll covering falling off. Bathroom curtain dirty. Overall bad place to stay. Felt like it was in a basement.

Everything about it was perfect for me! Love the location because you can walk outside and immediately be at the Pantheon for drinks or eating a delicious restaurant or walk a little more and the Vatican. Take a very quick $9 taxi to Trevi Fountain even though it was raining one night it was so easy and the hotel provided my umbrella. The cutest streets outside to walk in and shopping is there too.

It was perfect Only didn’t like that I had to leave

Great place in almost city center

AC is a bit loud, but works!

The location was absolutely amazing — we were within a 30-minute walk of everything we wanted to do, with no need for buses. The staff were also very friendly and helpful, which made the stay easier. We stayed in room 210, which I believe is their best room, and while it wasn’t luxurious, it was clean enough and came with a fridge, TV, luggage closet, and a comfortable bed. Another positive was that we were able to book last minute after our original Airbnb cancelled, which saved our trip. The price point was also much more affordable than other options in Rome.

The room itself was quite basic and bare-bones. There were some missing floorboards, scratches on the walls, and the bathroom had an odd layout. Overall, the room felt a bit mediocre, though not nearly as bad as I had expected based on other reviews.

24h receptionWalking distance to the main places Supermarket in 2minNice old house

It could be noisy, if all rooms are booked

The building Italian architecture.

The room was full of mold, HEALTH HAZARD! Wet floors, wet walls, holes in walls filled with towels that were wet against drain pipes. The hotel staff said all this was listed on booking.com website. Booking .com knew about it all. When it was advertised on booking.com it was for $181.00 when transaction happened it was for $255.00 I will dispute the charges and the stay with the credit card company. Will be contacted by our attorneys for medical attention needed for the mold in the room we were breathing for the night stay. Hotel staff was notified owners were notified by hotel staff and all said the same thing booking.com was aware of everything including the holes in the walls. If booking.com and its owners have the tiniest of brains they would refund the cost of the stay plus the medical costs due to knowing these issues with 939 hotel, because of the lawsuit will cost them millions. Initial lawsuit has started and will be followed by a class action lawsuit.

At walking distance from various landmarks, easily connected to transportation, essential and comfortable

Sadly the room I was in didn’t have a bidet

The only good thing I can say is that the hotel was well located

I have to say I never put a bad review before in my life, but in this hotel I really had a bad experience.The most important to mention is the terrible ventilation in the room, the high humidity because of the shower and the super old AC that stank and was dropping down water to the floor all night long. I got a pneumonia from that and had to be at the hospital. The doctor said is legionella and can happen again to other people in the same hotel.We honestly chose the hotel for the cheap price and we regret it infinitely.We were also bad informed about the ZTL and they recommended us a crazy expensive parking nearby (where you already have to access the ZTL to get in)… even the guy working at the parking said he didn’t recommend us to park there cause it’s 50€ per day!

Location and cost value.

Tiny bathroom

Our stay in Rome was made absolutely perfect, and we owe a huge thank you to the wonderful staff. We want to give a special shout-out to the Filipina receptionist working the morning shift. She was, without a doubt, the highlight of our visit.Her warm, friendly, and incredibly accommodating personality made us feel welcome from the moment we arrived. She was always ready to help with a genuine smile, offering great recommendations and making sure we had everything we needed. It is this level of outstanding and personal service that makes a good hotel great.Because of her exceptional hospitality, we are already looking forward to our next trip to Rome. We will surely be booking here again and hope to be welcomed by her once more. Thank you for making our trip so special.

Our stay in Rome was made absolutely perfect, and we owe a huge thank you to the wonderful staff. We want to give a special shout-out to the Filipina receptionist working the morning shift. She was, without a doubt, the highlight of our visit.Her warm, friendly, and incredibly accommodating personality made us feel welcome from the moment we arrived. She was always ready to help with a genuine smile, offering great recommendations and making sure we had everything we needed. It is this level of outstanding and personal service that makes a good hotel great.Because of her exceptional hospitality, we are already looking forward to our next trip to Rome. We will surely be booking here again and hope to be welcomed by her once more. Thank you for making our trip so special.

Location was perfect and the staff were really nice and welcoming. The bed was OK and the air condition was great.

The bathroom was moldy and had not been deep cleaned. Water in sink and bath tub would barely go down as it seemed that the drain was clogged. The toilet would also barely flush.

Looked nice from the outside and was in a great location. Staff were really nice and very helpful.

Inside the room smelled badly of damp. Smelled like it had been drying out. And the toilet seat was hanging off.

The air conditioning and balcony were great! Also the bed was quite comfortable. Very friendly and helpful staff!

The room felt like it hadn't been deep cleaned; especially the bathroom - the shower had quite a bit of grime.

The location was perfect!! We could walk to everywhere!

Rooms were okay. We are not type of people who spend the day at the room.. we only came to hotel to sleep.. so it was okay for us. They had cleaned our room and changed the towels everyday

The location was perfect!! We could walk to everywhere!

Rooms were okay. We are not type of people who spend the day at the room.. we only came to hotel to sleep.. so it was okay for us. They had cleaned our room and changed the towels everyday