Sotel Nomentana Roma

Horrible experience, we left after 5min of the check in with no hotel to stay because of conditions. Mosquitos in room, lobby, everywhere. Mold in ceilings, broken and stain furniture. We ask for refund and they completly ignore us. I lost the 3 nights

breakfast

location

The hotel is very nice,breakfast was delicious and it was clean

The window would not close and we almost froze,there wasnt a warm blanket provided either. The window was the major issue

We booked three nights in this hotel, as of arrival we noticed decaying floor panels, unexplainable stains, AC not in working condition, window is not possible to close, greasy uncleaned light buttons, dirty floor and other issues, totally night and day compared to the Booking.com listing and photos. Hotel is not responding to refund request and is ignoring my messages. I would like to warn anyone that will book here - don't. Staff was not interested in helping, simply said "ahh ok sorry for experience, you can ask Booking to help with money return". We booked another hotel after first night.

Good

Party next doorStuff working on Sunday not friendly

The property is nice and confortable. There is good food in breakfast

Problem with the door, is not very clean

Stuff nice,good costumer service.Room clean,food good ,chef Francesco is a good cook!!! And nice person

excellent staff, and very reasonably priced accomodation, only downside was distance from Rome cente

The mattress was comfortable

Mould on walls and ceilings. Drainage problems in shower and basin. Air conditioning didn’t work. There were leaks from the ceiling on every level including in the restaurant. Outside was filthy with cigarette butts everywhere, broken glass out the front. Our unit had clearly had the door previously kicked in and door and door jamb smashed, the repair looked dodgy. The roads and paths to the place are full of holes and damaged badly enough to make walking with a suitcase difficult. The outside of the building was filthy, every window you looked out was pretty grubby, and some are cracked. They charge 6 euro per person per night tourist tax. Rome makes 120 million annually from this. They don’t seem to spend any in this area.

Breakfast was ok. Staff was friendly

Far from turistic areas of rome. Dirty. Really bad in general

Very poor service and they lied

We had a second booking, which they agreed to change free of charge. I needed to adjust the booking a couple of times, and then a third time. They agreed to all changes, and for the third change,I agreed that it would be the last change. They agreed to this. But just before, the cancelled the change and took our money. It was really quite dishonest.

I liked the breakfast, the staff was nice. thank you for the free car parking and delicious breakfast.

the room was not very clean, there were bugs crawling on the bed, on the bed linen, on the blanket, on the pillow, at first we thought it was fleas or bedbugs and we were afraid to go to bed, it was not comfortable. in the corridor on the way to the room there were dirty carpets, as if they had some gray stains that had not been washed. in the photographs there was a different room than the one they provided us

The breakfast was very poor: only one salami/cheese, no vegetables. The “dolci” is great, but the salty breakfast…?!

The room was very clear.

breakfast is very good.

The window was broken and did not close completely, the heating system did not work, the Wi-Fi was very bad, the lamps in the room were all broken except for one, the pillow was very inappropriate, the bathroom was very old and inappropriate.The curtain in the room was very dirty

The property was close to where we had our two day event and that’s why we booked the hotel in the first place. The breakfast was fine. It wasn’t bad really, they had variety of food and a open breakfast till 10am

• The hotel was dirty. We noticed this from the moment we checked in and went into the elevator. The elevator rug was filthy and extremely dirty. That’s not the end. We got into our room and the bed sheets were stained with what we believe is “semen”. It was disgusting.• The bathroom was faulty. We had a shower and the entire bathroom was filled with water. We had to put some towels on the floor to dry the pool of water we had in the bathroom. Btw we stayed in room 216.• The room doesn’t have a charging station close to the bed side. This is very surprising to me because it’s the first hotel I’ve been in that you can only charge your phones or devices close to the room door. It’s unbelievable. • There was a party in the hotel and it was very loud. They finished late into the night. That wasn’t very nice

Great people and breakfast

Aged hotel: bathroom, the floor on the room and furniture

Nothing worth mentioning, standard hotel except the was no heating during the night in winter

It was to cold there was no heating at all during the night . Only in the morning from like 7-8 am to 9-10 and in the evening for a maximum of 2 h from 7pm -7.30 to 9 om or so. The resturant was also frezing.

It was clean

Not many facilities in all honesty. No tea or coffee in the bedrooms. The bedside lamps didn’t even have bulbs in them. My bed was uncomfortable. It had a big dip in the mattress. Paint/paper was coming off from places in the rooms.

After seeing the google reviews, we were afraid of our stay in this hotel. In reception, they promised we will enjoy the stay here and asked us not to worry.To our surprise the room was spacious, luxurious and provided unlimited soft drinks all through the day.Room had a bathtub and extremely well serviced AC. Overall we had an excellent stay.

A little far from metro. But we can get bus frequently.

The hotel is in an quite location with metro station 20 minutes away. The staff is friendly and the breakfast ok. Also there is free parking outside the hotel.