Hotel Campidoglio

Location, staff,cleanliness

Room and bathroom are too small with no shelf space. Elevator did not work during all night.

Location is great- only 3 minutes walk to Rome Termini station.Warm atmosphere and a friendly staff. The restaurant, where breakfast is served is elegantly furnished, clean and spacious.Breakfast is good. I will definitely choose the same hotel for the next time again.

Location was excellent, less than 5 mins walk from the Termini Station & buses & Metro. Comfy beds & good shower.

I liked the location, some good restaurants nearby. It was good value for the money for our 3 nights. Internet worked fine, rooms were good.

Bed could have been more comfortable. It’s a very hard bed.

Great location, very nice staff. The rooms were clean and got cleaned daily.

Unfortunately the smell on our floor was hard to tolerate. The thick smell of mould coming from the bathroom and also the entire floor. Honestly I know some reviews talk about it, but it’s actually shocking. Your clothes smell of it, and it gives you a nauseous feeling. The smell is just so overpowering I wouldn’t recommend staying here, I’m shocked they are allowed to just paint over it and not do anything about it.

Very central location and friendly staff.Small but confortable and clean room.

Breakfast wasn't that great for my taste.

Good location

Check-in was in a different building to the one we were staying in, which is not idea but as we were staying for one night only it was bearable. The lock system needs updating urgently. Twice we had to call for staff to come and help us open the door to our room because we couldn’t open it. Extremely impractical! Plus there are three doors to go through to get to our room. Annoying!

We didn’t like the room and we paid additional fee for a room upgrade. The new room was oklocation was good

not very clean, our upgraded room was okay but again not something value for that money. However it’s not easy to find better rooms in Rome

Near the train station, great staff, and good breakfast.

Nothing, it was a good location

It was a very bad experience. I don’t recommend it.

It was dirty, food in the refrigerator, the handle broke from the bathroom.

Bad

Letter of complaint has been sent. Door to hotel locked photo attached. Stayed at the Hotel Contilia instead, all explained in complaints letter.

We liked the location and how close it was to termini. The room was good, plenty of storage, tv, hot shower, clean towels each day. There was a mini fridge. The bed was comfy. The breakfast was good, good continental choices, lovely croissants, cakes and meat and cheeses and to make a sandwich. Good coffee too.

The communication. We didn’t realise that to check in we needed to visit a hotel on the same street and that there wasn’t a reception. The air con unit wasn’t very clean, when we turned it on, black stuff was falling out onto the bed side table and bed. The floor wasn’t clean. Although there was a mini fridge we realised it should have been stocked with water and it wasn’t. The bed was comfy although extra pillows would have been nice. The street can be quite noisy in the morning.

Great location, a couple of minutes walk from the Roma Termini station. Not a luxury accommodation, but comfortable and economical for the area.

The staff was so helpful and pleasant, extremely kind and well-organized. Lovely team!!! They accomodated for us to check-in earlier, and on check-out for us to leave the bags while we finished the visits

the location is KEY: 2min walk from termini bus station, 2 min walk from the basilica maria majore, and all restaurants around in the street. Very good location.The rooms are decent, and meet the value/price, we had a clean room on arrival, the cleaners were very nice too.Breakfast was enough if we are "normal" eaters and more than enough. I would recommend for those coming for taking the best visits of Roma. I felt the comments were harder and tougher than what we found, our expectations is to be in the center of Roma and find a decent hotel which was the case, better than some reviews.Also, we were well informed by mail that the checkin is in the hotel contilia right next to the building so we found it easily too.

Excellent lokation

We had a room facing the street, it was impossible to sleep-noise from the street all night. Small bathroom, there was no place to hang towels.Weak breakfast.

Location

The room we booked was nothing like it appears on the net , it was small and very dark . In fact we insisted to be moved . This we did move but it cost us an extra 500 euro ... there was also an additional charge of 80 euro regardless of room charge city tax or something ... all had to be paid in cash ... hmmm Breakfast was very limited , orange juice was like coloured water ... would not use this hotel again

The location to perfect breakfast is Norma

The staff so mean ,arrogant never come back again

We loved the servers at our breakfast Rosa,Veronica and a blonde young lady,I'm sorry I don't remember her name...they always were friendly,ready to help ànd just very pleasant!The staff at the front desk were very efficient too and nice especially the cheerful young man on the evening shift...all tried to talk to us in English too! Excellent location,breakfast was good...would have liked eggs also

A little issue was the Wifi being weak occasionally and the air conditioner not strong enough in the quadruple room...it didn't reach both roomsLastly,bathroom light was very weak.

Location

Building room lift dining room signage

Beds were very comfy, location is very close to the train station.

Lighting in the room makes the room feel a bit grimy and like you're in a car park or football pitch or something. The floor had dirty shoe marks and there was some hairs on the towels and things like that.