Hotel Benn

The staff were incredibly friendly, personable and helpful. The breakfast was also very good, with the buffet restocked throughout and eggs made to order.

Location to concerts

Poor and outdated rooms, twice the price of their worth at the least

Breakfast was brilliant and located on a quiet street

room seemed a bit dated, but still clean and provided everything I needed.

It was clean and near to everything

That they didn’t provide simple slippers!

It was near the U bahn and bus station

A little bit hot at night and fridge is not that cold

Location was fabulous! A quaint old hotel in the centre of Old Spandau.

There was only one downside during our stay. We received many mosquito bites while sleeping. The weather was hot (32 degrees) so we needed to leave the smaller windows open at night. Screens on the windows would help.When booking through Booking.com, the site made it look like breakfast was included. When we arrived, we found out that it was not included in our rate. Disappointing, but with so many bakeries in the area, it was not an issue.

Really helpful and friendly hotel staff. I have rarely met hotel staff this warm and helpful. Ideal location if you want to visit a concert in Spandau.

Everything was up to expectations

Really nice place, clean, good beds, big room, excellent and really effective ventilation in the bathroom.Staff was so sweet and attentive, breakfast was amazing!

Can't really think of anything

Exceptional location. Breakfast was very good. Bed was comfortable.

Shower was tiny. No English speaking channels on the television.

Location, facilities and great breakfast choice

perfect location right in the old center of Spandau. the stuff is caring and cheerful!

bathroom has very cold floor in winter

close to the railway station, clean and very nice breakfast

a lot of stairs :-)

The breakfast was really good, with a good selection, and very nice staff that always helped. They even offered gluten free bread that we asked for.The location is pretty close to the Spandau train station, and located in the beautiful old Spandau. but if the target is Berlin city center, then its a bit far.

The main problem was the room, it was old, the bed was uncomfortable, and there was a lot of noise from the street. I don't think such a room deserves a 3 star rating.

The owner and the staff were most welcoming and helpful. The room was clean and equipped with a safe and minibar, and was spacious and comfortable. The breakfast was very good, and the hotel is located right in the centre of the Altstadt, with access to restaurants etc. The U Bahn station is less than 5 minutes walk, and Spandau Hbf only 10 minutes walk.

Friendly hosts and staff, fantastic breakfast, great location.

Cosy, nice hotel in quiet surrounding of an older part of Berlin. Friendly atmosphere. Very good place for rest after the busy day:)

Quiet and simple place. The lady is gentle and tried to solve the situation in a friendly manner :-) I did appreciate that.

Dear Gentlemen,The reservation made in advance was with breakfast. Unfortunately, it was not the case. As soon as I arrive there I was informed it was without breakfast.Thus, I have paid with my debit card, but approx. 1 hour later the receptionist asked me to pay it again, because their machine was not indicating that I had paid the daily rate. I showed them the debit in my account, it was processed accordingly. The lady asked me even to take a pic of my personal bank card (which is definitely very personal and confidential). I accepted it because I felt very uncomfortable with the whole situation.Surely it is not a place I will stay again. Important note: anything against the Lady and the Sir, personally. It is related to their behavior as receptionists. For sure, there are windows for improvements.Cordially yours,Claudia Cruz

Location in Spandau is great. If you want to go to Berlin you can take the train 10min walk to the station and a ca 30min ride. WiFi worked well. Breakfast was pretty good. The room was very simple, clean. Nice and friendly man (I think he was the proprietor) taking care of the service.

The first impression was not of being welcome but "dispatched" to the room.Desappointed because they have 2 buildings and without worning on the site, I was in the green one (not the old, red with timber-framed façade one). 3rd floor, no lift.Too expensive room for what you get.Not a bad thing, but it should be correctly stated: it says that they have a private parking facilities available (for a surcharge and by prior arrangement) but it's actually a public one about 300mts aways for a very reasonable price.

The staff are very nice and welcoming.Rooms are spacious and the location is great..

nice ans very clean, breakfast was good and the stuff was polite.

The pillow was a bit hard for me to sleep well.