Bernstein Hotel Villa Kastania

Only the location

Extremely cold in the rooms, walls are very thin you can hear the people from the room next to you

nice and large room, very clean, big bathroom, balcony

Dangerous for females

⚠️?⚠️warning to female travelers?⚠️?Shortly after checking into my room, a man entered while I was getting ready in front of the mirror at the entrance. I froze in a vulnerable moment, terrified, expecting him to identify himself as housekeeping or someone authorized. Instead, he claimed he didn't know I would be there and simply stared at me until I told him he was making me uncomfortable and demanded he leave. He lingered for a moment before walking out. When I reported this to the receptionist, Luca, I expected reassurance or clarification that he was a staff member. Instead, I was told it could be an electrician or someone helping elderly residents—neither scenario applying to me. I pressed Luca for a definitive answer, emphasizing that the man had a key and the hotel should know who was authorized to enter. Luca dismissively responded that it could be anyone and made a reckless comment about women being r*ped, and go to the police and change their story. I was stunned. I filed a police report and, feeling my safety was compromised, left immediately. The hotel has since stalled and has not issued a refund.

The hotel is as efficient as any "big chain" hotel, but has kept the family-run feeling, very helpful and friendly staff. The pool and spa facilities are excellent and better than I would expect in a hotel this size, a real bonus!

A nice bottle of water in the room as a welcome gift. The bathroom was very large, clean, and the room was nicely decorated. The terrace was lovely, warm, and quiet. The staff were punctual and helpful.

Carpet in the room, color of the furniture, lighting, comfort of the 3rd bed (sofa)

Breakfast was good, nothing spectacular. It needed more fruit. The pool/sauna was great. Room size was also pretty good, however you could certainly tell that it is an old building. The location was poor, it took us at least 40-45 minutes each way to the city center, and we had a hard time getting there from the airport.

I would probably stay closer to the city center next time.

At a very short walking distance from a major subway line, Villa Kastania is an excellent place to position yourself if you wish to pop in and out of central Berlin to see the sights. An excellent breakfast buffet with fresh local produce and immaculately clean rooms. Staff are very friendly and helpful.

The rooms could do with more sockets and USB outlets which are a necessity these days. The room safe is small and cannot take a laptop. Room cleaning is on demand which might not suit everyone. Stocking up of the breakfast table could be better in that filtered coffee, sliced bread and other items would run out and it would take some time before they were replenished.

Location was good, breakfast good reception guys great too

Room wasn’t cleaned

Had a single bed but it was bigger than a normal single which was nice! The room did what it needed and balcony was nice to have.

You can hear everyone outside the room and the lift is very noisy so can wake you up / keep you awake. Good location for the Olympic stadium but quite far from the centre - 50 mins by train

The staff were pleasant and the location was good.

The carpet in the rooms.

Good location, nice area. Sauna was a bonus. Near Berlin marathon expo

LocationLiving roomBathroomQuiet neighborhood

One side of bed against the wall

The suite room size was good, loved the balcony. The fridge in he room was very small could only fit a pint of milk and a carton of orange juice in it. The pool was very nice, we managed to use it every morning.

The beds were a` little uncomfortable, don't understand two single duvets on a double bed! It is a shame there is no restaurant for an evening meal that would have been very useful after a day at the convention centre.

The spa was lush and the size of the room was really great. Also a little balcony to chill out on.

A kettle in the room would have been nice.

Staff were friendly, offering us an umbrella to borrow ahead of a rainu evening. Good facilities with spa and large comfy room with balcony.

A bit far out from tourist attractions but easy to access on U and S bahn.Pillows were a bit flat but was able to change with pillow service offered.

We stayed here as we were participating in the Berlin marathon. The staff were exceptionally helpful, especially Luca, who arranged that we could have breakfast earlier than advertised on marathon day.Highly recommend.

The signs to say that the room needed cleaning was only in German which meant that we didn't realise that we needed to hang the sign on the door to get the room cleaned.A minor issue.

It was like a private villa for us because we had the pool, sauna and Steambath all for ourselves. It was a great stay even we live only street away from this hotel

I love everything!

High quality luxurious furnishings, very comfortable and tasteful decor. Great location and easy to find a carpark on the street. Buffet breakfast contained homemade items which was a very nice touch from the standard items, The staff were friendly and helpful.

I didn't have enough time to use the pool and sauna which was disappointing, but nothing to do with the hotel! I couldn't get the coffee machine in the room to actually make a coffee.

The hotel is beautiful! The staff (especially Luca) were friendly and helpful, everywhere was spotless and the breakfast buffet was great. Our room and balcony were lovely. Our kids loved the pool too. The location is also v good for exploring the city via the UBahn (5 mins away). We would definitely come again.

We liked everything!

Friendly staff, good room and the pool was a bonus because of the warm weather. Location is good, just a ten minute walk from the S-bahn or U-bahn.

The shower head did not stay in place but not a big problem.