Hotel Luc, Autograph Collection

Great location, great staff, fabulous breakfast, excellent price

Everything was GREAT.

They charged 31€ for a normal continental breakfast. The cappuccino was from a machine and the pancake was heated in a microwave, then finished in a pan. What a rip off in a town known internationally for it's food. Chicanery, through and through.

Great comfy beds, amazing shower, terrific staff. You can never go wrong with a Sofitel - such a sophisticated chain of luxury hotels.

Not a thing

Extremely friendly and helpful staff

Room can be a bit smaller for a 5-star hotel

Rooms are very small.

This hotel exceeded all of my expectations. The service was fantastic. Their restaurant was excellent, and the room was amazing. It was very comfortable. I

Clean, nice luxurious feel. Friendly and helpful staff

The strawberry jam was off during breakfast and it was kept for two days the same.

Very friendly staff, great check in with free drink. Good Spa

Excellent quality food, friendly staff

Room could have been warmer

Lovely and welcoming staff. Centrally situated. Comfortable rooms and great breakfast

The location was good for getting around, and close to two good restaurants

We had no outlook from our room only onto the internal working of the hotel and quite overlooked

The ambiance, breakfast, night receptionist, heated shower floor, cocktails

Water temperature was inconsistent, getting too hot and then too cold. Carpet floors were full of stains

The lactation is convenient. Their interior design is nice, and their history is interesting.

It was very hard for me to find it by Google Maps. Also the room is small.

Room location was good, had only one breakfast, it was okI really liked the Bar and restaurant staff on the main.Kivanc at the bar was exceptional.I liked the 15% discount at bar and restaurant because I had booked with booking.com

I did not like the reception I received at check in on arrival. It was cold inhospitable and bordering on rude.On one occasion a breakfast waiter rang into the lift after me demanding I pay for a cup of coffee that I had paid for already.

Great staff, lovely room with great view and good size - good bathroom

The bar could have been more of a venue

I liked the classic/modern design and the location is perfect

I found that the entrance to the hotel was a bit underwhelming considering the size and class of the hotel

We loved the incredibly warm welcome from the staff, complete with champagne on arrival. We were also delighted to receive a room upgrade, which was a lovely touch. Communication ahead of our stay was absolutely first class. The hotel itself is beautiful and perfectly located just moments from the Christmas market and within easy walking distance of all the main points of interest. For anything slightly further afield, Ubers were quick, easy, and very affordable. We travelled with our two young teenage boys who tapped into both the day and night life. Berlin is a truly beautiful city.The only point to note which has nothing to do with the hotel is exiting the airport. It was an absolute nightmare and took over an hour and a half. The cab we had pre-booked very nearly left, which would have meant being charged regardless. It may be due to the airport being caught between old systems and new technology, but it was easily the worst arrival experience we’ve had. The taxi ride into Berlin was also a little tedious, though thankfully well worth it once we arrived at Hotel Luc!

Lovely big room. Great decoration and bathroom

No water available for rooms unless you ran the bathroom tap!Service incredibly slow in the bar :( and it seems to shut early .

The staff were friendly and helpful, just lovely to talk to, the room was amazing especially the view from the balcony, fab location really close to everything needed.

It was perfect weekend Friendly and profesionall stuffhotel in walking way everywhere

nothing to complain really :)