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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 66 Verified Reviews
Located in the center of downtown Toronto, this 4-star Sheraton is located across the street from Nathan Phillips Square, a 5-minute walk from CF Toronto Eaton Center. Upscale amenities include an indoor/outdoor heated pool, modern gym, and renovated 43rd floor Club Lounge." The guest rooms at the Sheraton Center Toronto Hotel are spacious and furnished with a mahogany work desk and marble bathrooms. A flat-screen TV with in-room movies and a coffee maker are provided. The Sheraton Center Toronto Hotel features landscaped gardens surrounding a 2-story waterfall. A full-service business center and ticket and tour assistance are available in the lobby. Guests can enjoy our Hotels new dining venues, Dual Citizen and 43 Down. The Sheraton Center Toronto Hotel is within a 15-minute walk of the Metro Toronto Convention Center, Air Canada Center, Rogers Center and the Hockey Hall of Fame. The hotel is connected to PATH, an underground network of shops and services.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
In the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Heated Indoor-Outdoor Pool: Closed from Sun, Apr 20, 2025 until Wed, Apr 23, 2025 A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note the credit card used for booking must be presented at time of check in. Please contact hotel to obtain 3rd party authorization form. Please note that the breakfast inclusive rate includes the buffet breakfast.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The bed was so soft. I really had the best sleep ever. Also, the view from my room was great. I had a view of the skating rink across the street as well as the old and new City Hall.
- Everything. The location, the waterfall courtyard, the new restaurant and bar, the spacious rooms.
- Location and room
Cons -
- I could hear when the room next to me uses the bathroom. Also, my Wi-Fi was awful. I had a hard time keeping a signal on my phone and my tablet even with my portable wi-fi. But when I was outside, it was fine.
- No bathrobe or shower cap
- No staff at the front desk at certain times, took 5 minutes to get someone's attention
Top Quotes:
"Staff very friendly and helpful, very knowledgeable of the city offerings."
"Beautiful lobby, relaxing atmosphere."
Business Traveler (346)
Solo Traveler (451)
Traveling as Couple (1096)
Family with Young Children (806)
Family with Teens (82)
Senior Traveler (96)
Group Traveler (390)
Room Options
Suite, 1 King Bed
496 sqft • 1 King
Room Details and Photos
Queen Room - Disability Access
sqft • 1 Queen
Room Details and Photos
Double Standard
sqft • 1 Double
Room Details and Photos
Club Hot Deal
sqft
Room Details and Photos
Suite, 1 King
490 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guest room, 1 King or 2 Queen
sqft • 1 King or 2 Queen
Room Details and Photos
Premium Queen Room with Two Queen Beds with Free Wi-Fi
sqft • 2 Queen
Room Details and Photos
Location
Sheraton Centre Toronto Hotel
123 Queen Street West, Toronto, ON