3 Star Hotel
Four Points By Sheraton St. Catharines Niagara Suites
About
In the heart of the Niagara Region, discover the perfect place to call "home" - Four Points by Sheraton St. Catharines Niagara Suites. From an internationally acclaimed wine industry, to year round festivals, theater, casinos, historic sites, and unique recreational opportunities through all seasons, you'll always find something to do when staying at the St. Catharines Niagara Suites. Let the comfort and luxury of spacious guest suites and award-winning guest service indulge you.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
King Suite
948 sqft • 1 King and 1 Sofabed
Room Details and Photos
Junior Suite with Sofa Bed
754 sqft • 1 Bed
Room Details and Photos
Standard Suite
549 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Guest room, 2 Queen
345 sqft • 2 Queen
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location was just fine, where I expected this to be.
- Comfort
- Great location just off the main highway, easy to find. Friendly staff, quick check in, clean room
Cons -
- The guest service was unacceptable. The staff member we interacted with, left us shocked with her attitude. I have no idea how she was hired for a hospitality role. Her behavior singlehandedly ruined our stay at Four Points by Sheraton.
- Just that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care of
- Diningroom was to cold
Top Quotes:
"Was impressed from the time we entered to the lobby to when we checked out. Would definitely stay there again."
"Spacious room, very helpful staff. Our stay at the hotel was first rate. The staff could not have been friendlier."
"Very pleased - will stay there again - great location for Niagara Falls visitors."
Business Traveler (57)
Solo Traveler (72)
Traveling as Couple (142)
Family with Young Children (169)
Family with Teens (17)
Senior Traveler (7)
Group Traveler (46)
Total (569)
Muhammad
•Posted on: 8-1-2025
Location was just fine, where I expected this to be.
The guest service was unacceptable. The staff member we interacted with, left us shocked with her attitude. I have no idea how she was hired for a hospitality role. Her behavior singlehandedly ruined our stay at Four Points by Sheraton.
Engy
•Posted on: 7-3-2025
Just that breakfast was not included and there was no outside pool and that the indoor pool should be extra taken care of
Kerri
•Posted on: 6-19-2025
Comfort
Diningroom was to cold
John
•Posted on: 7-25-2024
Great location just off the main highway, easy to find. Friendly staff, quick check in, clean room
The mattress on my side was a bit soft and uncomfortable.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of CAD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Four Points By Sheraton St. Catharines Niagara Suites
3530 Schmon Parkway, Thorold, ON