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3+ Star Hotel
Worst hotel and service ever. I called the hotel to let them know my family and I would arrive after 9pm as indicated in my confirmation email and the hotel receptionist told me they had no reservation for me. I had already prepaid for 3 nights and 4 days
The room was beautiful and very comfortable. I had amazing sleeps. Very quiet. The entire staff were all so professional and friendly. I would definitely be returning.
Inexpensive on account of the ongoing mess during renovations
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2+ Star Hotel
Room was nice and clean. Hotel staff were great and very helpful?made the stay even better. Would definitely recommend!
Amenities for kids
Nothing
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2+ Star Hotel
Hotel employees at reception are fantastic. Also like the fact that the hotel has a shuttle from the airport
I forgot my charging cable for my phone and and the lady at the shuttledriver to run me over to the closest gas station/convenience store and I was able to pick up a cable for my phone. Everyone was very pleasant and courteous.
Breakfast cleanliness
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3 Star Hotel
Jetted tub and comforty king bed
No water in the room. Atleast 1 bottle should be provided for free.
It had parking
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3 Star Hotel
Excellent staff and great breakfast
Good
I loved the complimentary continental breakfast that was included in the price of the hotel stay. There was plenty of food selection and my husband said their croissants was the best he ever had!
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3 Star Hotel
The service, the breakfast, they gave me a toothbrush, tooth paste when I forgot mine free of charge
Awesome Customer Service
Proximity to airport, free breakfast and parking, good gym that was open 24 hours
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2 Star Hotel
The 1st room we were given smelled so badly of smoke it was awful. We had just been instructed that it was strictly a non smoking room. There were no plugs in the bath tubs I was given one when we moved to a second room that did not smell of smoke.
One nice thing was the room had a fridge and was in a good location. This place has a lot of potential to be very nice, but probably under different management that cares.
Nothing. Channels sucked and the remote for the actual tv was not there could not watch Netflix
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2+ Star Hotel
2 floors and they had breakfast
the location and the price were exactly what we wanted
Nothing
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3 Star Hotel
location
People have a very rough time for the snow storm and unusual problems with their cars. Hotel should make exceptions for the customers like rescheduling their reservations to a further day esp Holiday Inn Gold members
Friendly staff. Clean. Very comfortable bed.
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3 Star Hotel
Easy check in / out.
Location and appearance. Also staff was very friendly. Hotel employee from restaurant was very cheerful whenever I went down for breakfast.
The hotel was beautiful and I love the rooms spacious and clean!
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2 Star Hotel
hotel employee was very kind and nice. Plenty parking spaces.
The location
Location was good. Rooms were very cleaned and organized.
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2 Star Hotel
¿otel's location fit my needs. Room was spacious. Television had numerous channels.
relative accessibility by transit
It was dirty, smudges/stains all over the bathroom door. The mirrors were not clean, I literally got windex and cleaned it myself. Looked like spilled stuff on the wall. It was gross. Not worth the ---$ for a night, such a rip off
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2 Star Hotel
it was available
The website that offered the motel, and the reality I saw was not interesting,
The outside was dirty, premises not maintained, cigarette and garage all around. Police outside the premise, very noisy. Will not return there again. Just soap, no shampoo or hair dryer. Toilet paper on the back of the toilet.
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2 Star Hotel
The hotel was above expectations for the price. The hotel was very clean, the staff were very friendly and the room was well appointed, again especially for the price.
There was no electricity at the hotel when I arrived there.
It is easy to get to the airport, 401, 410 and 427 from here.
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3 Star Hotel
Pet friendly, spacious clean room, nice sized work station, friendly staff, pool and whirlpool area.
Nothing best
My experience was mixed.During my stay, I noticed a spider on the ceiling. I informed the front desk about the situation during checkout, and while they acknowledged the feedback, it would have been more reassuring if the issue had been addressed earlier.
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3 Star Hotel
This is a great hotel. All the staff were very nice and helpful including the cleaning staff. The breakfast in the mornings was really good. The room was clean and had everything we needed. Staff was great and a couple other front desk staff.
The hotel was very clean, staff very friendly and the room was more than what I expected. Would definitely stay again and recommend
Cleanliness, facilities (pool/gym) , free breakfast & Wifi
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2+ Star Hotel
Friendly Staff
Clean,good hot water,and good breakfast
The heat did not seem to be working - my husband actually wore his coat to bed as the heat was not working. When we got up in the morning, it was only +19 in the room. We left very early for the airport, so did not have time to address the issue.
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3 Star Hotel
Everything
Lobby and amenities
Complimentary coffee/tea/hot chocolate available all day
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3 Star Hotel
My room
The location and staff of the hotel.
My room
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2 Star Hotel
The staff
Staff was friendly and helpful
Accessible
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4 Star Hotel
Everything
There should be a warning to visitors at the number of hockey teams that stay there and make the hotel a literal zoo. The staff was kind enough to put us on a quiet floor away from them they were found to run the halls and press every elevator button.
Very clean, lots of parking, has a restaurant/bar
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3+ Star Hotel
switches just inside the door for 'to clean room or to do not disturb'! They are located in wrong spot, PLUS in the DARK even when all lights are on, & with small Lettering. So our room did NOT get cleaned 2nd nt. NOT HAPPY. Staff was not sympathetic . I
The great room
Helpful staff
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2+ Star Hotel
I requested towels and was given hand towels I was not offered to clean my room
Large clean room. Excellent shower
Front desk staff were friendly & helpful! Breakfast was terrific! Pool was warm, if very small. Sauna and hot tub were out of order...and from reviews, have been for awhile. Room was nice and clean. Beds comfy. Well appointed with everything we need
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3 Star Hotel
Very clean. Friendly staff.
Breakfast bar is excellent
Hotel looks like new. The room has great space and was very clean. Breakfast had good options and food was fresh.
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3 Star Hotel
very clean and modern looking. Bed was very comfortable and staff were all very attentive.
It was clean
Very friendly staff. Excellent dinner with house-made salad dressing and house-made mayo on the delicious hamburger. Lovely lobby with a fireplace and cozy nooks for reading, private chats or watching TV. Extremely clean facility. Filtered water machine.
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3 Star Hotel
The shower gel is empty,No body lotion .
everything
The kindness of the frontdesk staff, omg this will surely take me back to this hotel. Breakfast is excellent and location wise its just to good for visiting Toronto. Thank you all for your warmmmmmm welcome.
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3 Star Hotel
The room
Quiet and comfortable beds
The staff customer care Break fast was good Good ambience and fixtures Budget friendly Has EV charging stations
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3 Star Hotel
Good amenities including free self-parking and breakfast.
Clean. Room
Room was nice and clean, breakfast was pretty good. Place was Better than expected.
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2 Star Hotel
Dining room is cold, food is poor
Room prep
The hotel is not worth its price. The first room assigned to us is full of strong smell of smoke, and then we are assigned to a room at basement and much smaller than the first room. But the money we paid the same. The heater very noisy but cold inside.
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2+ Star Hotel
I booked through your site at a cost of $101 including taxes but since my credit card didn¿t go through, on the day of the booking the hotel charge me $129 so I¿m wondering how I can recoup my costs please. I¿ve sent an email but nobody has responded.
Quick check in easy parking quick check out
There is nothing outstanding about this place, worst experience ever, will never come back or refer this place to anyone that I know of.
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