About
Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
One Bedroom Suite City View 1 King
453 sqft • 1 King and 1 Sofabed
Room Details and Photos
Deluxe City View 1 Queen
334 sqft • 1 Queen
Room Details and Photos
Fairmont Gold Deluxe City View 2 Queen
377 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
SIGNATURE 1 BEDROOM HARBOUR VIEW SUITE KING
603 sqft • 1 King
Room Details and Photos
FAIRMONT HARBOUR VIEW 2 DOUBLE, 244sf, 22sm
sqft • 2 Double
Room Details and Photos
SIGNATURE 2 BDROOM HARBOUR VIEW SUITE 1 KING, 1 QUEEN
sqft • 1 Double
Room Details and Photos
FAIRMONT GOLD DELUXE CITY VIEW 2 QUEEN, 330sf, 30sm. Exclusive lounge with breakfast and canapes
377 sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- The hotel is impressive in and out. Beautiful and ddthe location cannot be beat.
- Customer service at this hotel is exceptionally excellent!
Cons -
- The room.
- The only downside is due to the age of this building the layout, and room sizes are small. The hotel could do a better job at explaining the dining options and booking reservations for that upon arrival. After 2 days we found out they serve food inside.
Business Traveler (38)
Solo Traveler (37)
Traveling as Couple (323)
Family with Young Children (317)
Family with Teens (2)
Senior Traveler (14)
Group Traveler (81)
Total (1270)
Sandra
•Posted on: 8-12-2025
Location
The room.
Ryan
•Posted on: 5-29-2025
The hotel is impressive in and out. Beautiful and ddthe location cannot be beat.
The only downside is due to the age of this building the layout, and room sizes are small. The hotel could do a better job at explaining the dining options and booking reservations for that upon arrival. After 2 days we found out they serve food inside.
Melanie
•Posted on: 12-16-2024
Customer service at this hotel is exceptionally excellent!
Michele
•Posted on: 11-5-2024
All the amenities and the friendly staff
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. It is free of charge.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Fairmont Empress Hotel
721 Government Street, Victoria, BC
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