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Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 12 Verified Reviews
The Grand Port Royal Hotel Marina is located near the heart of Kingston and offers a beautiful outdoor swimming pool, free Wi-Fi and a full-service marina. It has 2 on-site restaurants and air-conditioned rooms. Each room at The Grand Port Royal Hotel Marina features a flat-screen TV, an iPod docking station and a large private bathroom with a hairdryer and free premium toiletries. The property’s Quartemaine restaurant serves seafood, and guests can also dine at the more casual Red Jack restaurant, located on the water. The property also features 2 on-site bars. Lime Cay is just a 5-minute by boat from the property, and the tour desk can arrange excursions and outdoor activities like snorkeling and fishing. Norman Manley International Airport can be reached in a 7-minute drive.
Check-in:
After 14:00
Check-out:
Before 11:00
Pets:
Pets are not allowed.
Important Info:
Please inform Grand Hotel Excelsior Port Royal of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Guest checking in after 11PM must prepay in advance, as there will be no front desk agents available after this time. Guests should contact the hotel via phone or email to arrange prepayment and confirm their late check-in. Failure to prepay may result in the inability to check in.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- Location and staff friendliness.
- There breakfast was horibble and limited. i would never go back to this hotel nor would I recommend it to anyone
Cons -
- Room, bed
- the room was filthy. We had to use the dust bin to help flush the toilet. i tried to get and upgrade and was willing to pay an additional $80.00 per night but the upgrade was worse than the room we were in. So we went back to the original room. There was
- The reality of this establishment doesn't match what customers are shown online. We paid decent money for a nice-ish room, and we were given an outdated motel room. No bottled water for sale or in our room. Wifi and TV didnt work. Just dumpy in general.
Business Traveler (22)
Solo Traveler (42)
Traveling as Couple (58)
Family with Young Children (18)
Family with Teens (16)
Senior Traveler (20)
Group Traveler (21)
Room Options
Double Room with Two Double Beds
270 sqft • 2 Double
Room Details and Photos
Twin Balcony Room
119 sqft • 1 King
Room Details and Photos
Standard King Room
3230 sqft • 1 Single
Room Details and Photos
Location
Grand Hotel Excelsior Port Royal
Port Royal, Kingston,
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