4-Star Hotel

Sheraton Puerto Rico Resort & Casino

200 Convention Boulevard, San Juan, PR - United States
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Sheraton Puerto Rico Resort & Casino
1/120
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$449
per night

4-Star Hotel

Sheraton Puerto Rico Resort & Casino

200 Convention Boulevard, San Juan, PR - United States
View Map

Top Amenities:

CasinoFree Internet AccessHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

8.3

Very Good

Based on 1638 reviews

Location Of Hotel

8.1

Hotel Cleanliness

8.8

Hotel Staff

8.6

Overall Quality

8.3

Show 81 Verified Reviews

About

Sheraton Puerto Rico Resort & Casino offers a fitness center and dining options on site as well as guest rooms with free Wi-Fi. The hotel is just over 2 miles from Historic Old San Juan. Sheraton Puerto Rico Convention Center Hotel & Casino features a 4-story, outdoor deck with a spacious infinity swimming pool. Guests will also enjoy the hotel's casino, which boasts over 400 slot machines and 16 table games. After an intense workout in the fitness center, guests can relax with a massage in the spa. The guest rooms at the Puerto Rico Convention Center Sheraton feature comfortable Sweet Sleeper Beds with pillow-top mattresses and goose-down comforters. Floor-to-ceiling windows allow natural light as well as views of the city or San Juan Bay. After a busy day, guests can relax and watch the 40-inch flat-screen TV or listen to the iPod docking station. Guests at the Sheraton Convention Center & Casino Puerto Rico will enjoy a variety of dining options from the casual poolside bar and grille to the extensive room service menu. Choices Restaurant serves American and Puerto Rican dishes, and the District Lounge is a great place for a relaxing drink.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Sheraton Puerto Rico Resort & Casino of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised that the hotel has an incidental hold of $100 per night. The destination fee includes the following: -Resort fee includes-· Daily complimentary shuttle to Escambron Beach and Old San Juan. · Daily Yoga Classes · Daily Aqua Fitness · Daily Salsa Classes · Enhanced high speed internet access in guestrooms and public areas of the hotel · Two (2) Complimentary bottles of water in guest rooms, replenish daily. · Coffee and tea service in the room, replenished daily · Use fitness center open 24/7 · Use of towels and chaise lounges at our lavish sun and pool deck · Free local calls, Toll free calls access Rollaway: $40 per day Microwave: $30 per day Refrigerator: $30 per day Early Check-ins and Late checkouts are based upon availability at an additional cost. Call 787-993-3641 for more information regarding cost. When traveling with pets, please note that an extra charge of $20 per room, per night applies. Please also note that a pet cleaning fee of $150 per stay applies.

Features & Amenities

Highlighted Amenities:

Casino
Free Internet Access
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services:

Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to spa
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Casino
Closed-caption TV
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Kids' pool
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Spa/sauna
TTY/TDD compatibility available
Visual alarms
Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 1638 reviews

Location Of Hotel

8.1

Hotel Cleanliness

8.8

Hotel Staff

8.6

Overall Quality

8.3

Pros +

  • Accessible
  • lots of amenities
  • I like to location, the Eatery options and the beautiful pool

Cons -

  • Some of the hotel staff was not the friendliest.
  • There was a resort that was charged that I was aware of. The charge a fee for late check out.
  • The late check out fee by is outrageous, $70.00 for any time request .

Top Quotes:

"Very modern, clean and upscale."

"I loved the comfortable bed."

"Great service."

Business Traveler (162)

Solo Traveler (186)

Traveling as Couple (786)

Family with Young Children (362)

Family with Teens (62)

Senior Traveler (16)

Group Traveler (218)

10
4/22/2025
Accessible
10
3/5/2025
lots of amenities
9
1/17/2025
I like to location, the Eatery options and the beautiful pool
Some of the hotel staff was not the friendliest.
5
5/21/2024
There was a resort that was charged that I was aware of. The charge a fee for late check out.

Room Options

1/7

San Juan Suite, Club level, 1 Bedroom Suite, 1 King

1002 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/3

Traditional Room, 2 Queen Beds

311 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

1/4

Standard

313 sqft

Air conditioningClosetDeskFlat-screen TV

Room Details and Photos

1/5

Sundeck Suite, 1 King, Sofa bed

661 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Traditional, Guest room, 2 Double

313 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCity view

Room Details and Photos

1/6

Guest room, 1 King or 2 Double

sqft • 1 King or 2 Double

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Deluxe Double Room

sqft • 1 Double

Air conditioningClosetDeskFlat-screen TV

Room Details and Photos

1/15

Bayview Suite, 1 Bedroom Suite, 1 King, Sofa bed, Bay view

679 sqft • 1 Sofabed

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/10

Presidential Suite, 1 King, Sofa bed, Bay View, Whirlpool

2266 sqft • 1 King and 1 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBody soap

Room Details and Photos

Location

Sheraton Puerto Rico Resort & Casino

200 Convention Boulevard, San Juan, PR