About
Comfortable Accommodations Hotel Mome in San Juan offers spacious rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and soundproofing for a pleasant stay. Essential Facilities Guests enjoy free WiFi, a elevator, 24-hour front desk, express check-in and check-out, and luggage storage. Additional amenities include a kitchenette, dining area, and city views. Prime Location Located in the city center, Escambrón Beach is a 7-minute walk away. Isla Grande Airport is 1.9 mi from the hotel. Surfing is available in the surrounding area. Guest Favorites Guests appreciate the convenient location, room size, and suitability for city trips.
Guest Rating
Good
Pros +
- quite at night. location
- saying more negative due to limited space below. there were no ice machines they ran out of key cards. When we complained my daughtered found a marijuana vape pen in her bag. the hotel was the only place where her bag was not on her person, seems curious4
- The location is ideal for exploring San Juan, Puerto Rico. The wi-fi worked very well. Walking about was conformable and felt safe. The coffee store adjacent to the hotel is quaint and has awesome wi-fi internet. Small restaurants and bars are nearby.
Cons -
- Very small room. no lamps by bed, Had to wait from 10 am to about 4 to get into our room.
- Mold on the bathroom ceiling that I Let several people know about. Nothing was done. Was there for three days no maid service ever came even though I asked several times. Bathroom had poor ventilation bathroom stayed wet for several hours, awful.
- Did not know upfront that this is a virtual hotel. There is no staff. After they take your money, then they tell you your door codes and thats it youre on your own. The. rooms are small stained carpet dirty toilet seats stained old furniture in room
Anna
•Posted on: 3-3-2025
quite at night. location
Very small room. no lamps by bed, Had to wait from 10 am to about 4 to get into our room.
Rafael
•Posted on: 2-6-2025
saying more negative due to limited space below. there were no ice machines they ran out of key cards. When we complained my daughtered found a marijuana vape pen in her bag. the hotel was the only place where her bag was not on her person, seems curious4
Mold on the bathroom ceiling that I Let several people know about. Nothing was done. Was there for three days no maid service ever came even though I asked several times. Bathroom had poor ventilation bathroom stayed wet for several hours, awful.
Verified Hotel Guest
•Posted on: 4-15-2024
Did not know upfront that this is a virtual hotel. There is no staff. After they take your money, then they tell you your door codes and thats it youre on your own. The. rooms are small stained carpet dirty toilet seats stained old furniture in room
Verified Hotel Guest
•Posted on: 3-25-2024
The location is ideal for exploring San Juan, Puerto Rico. The wi-fi worked very well. Walking about was conformable and felt safe. The coffee store adjacent to the hotel is quaint and has awesome wi-fi internet. Small restaurants and bars are nearby.
Guests MUST pay close attention to the e-mail communications sent to you by the hotel! Access to the hotel and your room are ONLY through a private code that are sent to you on the day of check-in. DO NOT lose or forget your code! Hotel staff is good!
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
In accordance with the executive order 2021-062 of the governor of Puerto Rico of 4 August 2021 and the Tourism Company Guides of August 6, effective on Monday 16 August 2021, it will be required that all guests present at the time of check-in the immunization certificate (COVID-19 Vaccination Record Card) or the document proving that they have completed their vaccination process against COVID-19. In case of not being vaccinated, they must present negative molecular test (PCR) result - SARS-CoV2; "NAAT" type or antigen test - with testing performed no later than 72 hours prior to the start of your stay. A person is considered fully vaccinated two (2) weeks after the second dose was given for the Pfizer or Moderna vaccines, or two (2) weeks after receiving the single dose of Johnson & Johnson's Janssen vaccine. Guests will also need to present their identification upon check-in to corroborate the evidence provided. Failure to submit the negative COVID-19 test or the presentation of the vaccination card during the check-in process will result in the cancelation of the reservation and the denial of entry to the hotel. Deposits or payments made for canceled reservations will not be refunded.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
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- North America
- United States
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- San Juan
- Hotel Mome