3.5-Star Hotel

Holiday Inn Mayaguez & Tropical Casino

2701 Highway No 2, Mayaguez, PR - United States
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Holiday Inn Mayaguez & Tropical Casino
1/68
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$199
per night

3.5-Star Hotel

Holiday Inn Mayaguez & Tropical Casino

2701 Highway No 2, Mayaguez, PR - United States
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Top Amenities:

CasinoFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

9

Exceptional

Based on 2163 reviews

Location Of Hotel

9.2

Hotel Cleanliness

9.2

Hotel Staff

9.3

Overall Quality

9

Show 70 Verified Reviews

About

Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a mini-bar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness center with cardiovascular equipment and free weights. This hotel is 1.6 mi from Mayaguez Airport and 2 hour's drive from San Juan Capital City.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Holiday Inn Mayaguez & Tropical Casino by IHG of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.

Features & Amenities

Highlighted Amenities:

Casino
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Casino
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Kid-friendly dining
Non-smoking property
Outdoor pool
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

9

Exceptional

Based on 2163 reviews

Location Of Hotel

9.2

Hotel Cleanliness

9.2

Hotel Staff

9.3

Overall Quality

9

Pros +

  • Pool, cleanliness, location.
  • Front desk personnel very friendly and helpful. Room clean and spacious.
  • Attention, room view.

Cons -

  • yes I do not agree with needing to purchase breakfast package for your stay. A hotel this big should provide complimentary breakfast for their customers. My 8 year old son was able to eat for free, but only if we purchased an adult meal ourselves.
  • Not enough pool towels, no personnel in pool. Had to wait for them to be replenished. No food and beverage service in pool.
  • Air conditioning has some issues.

Top Quotes:

"It's a very comfy place to just hang out for a couple of days - to get away from daily routines. Everyone was really nice, Puerto Rican hospitality at its best!"

"Great staff and good dining. "

"Excellent customer service provided by the entire staff."

Business Traveler (172)

Solo Traveler (119)

Traveling as Couple (920)

Family with Young Children (1378)

Family with Teens (24)

Senior Traveler (11)

Group Traveler (137)

8
4/26/2025
Pool, cleanliness, location.
yes I do not agree with needing to purchase breakfast package for your stay. A hotel this big should provide complimentary breakfast for their customers. My 8 year old son was able to eat for free, but only if we purchased an adult meal ourselves.
8
4/20/2025
Front desk personnel very friendly and helpful. Room clean and spacious.
Not enough pool towels, no personnel in pool. Had to wait for them to be replenished. No food and beverage service in pool.
9
3/30/2025
Attention, room view.
Air conditioning has some issues.
10
3/19/2025
Very nice and laid out well.
Needed more food options later in the night.

Room Options

1/4

Standard King Room

300 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/3

Executive Double Room with Two Queen Beds

300 sqft • 2 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/3

1 Queen Standard Access Tub

302 sqft • 1 Queen

Air conditioningAlarm clockClosetClothes rack

Room Details and Photos

1/4

Queen Room - Disability Access Tub

300 sqft • 1 Queen and 1 Sofabed

Accessible by liftAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/2

1 King Bed Leisure Non-Smoking

302 sqft • 1 King

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/4

Standard Room

300 sqft • 1 King or 2 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Location

Holiday Inn Mayaguez & Tropical Casino

2701 Highway No 2, Mayaguez, PR