EVEN Hotel Seattle Downtown - Lake Union By IHG

It was in a pretty good location, though not especially close for walking to any of the major sites. Bed was comfortable and room was well equipped. Staff was very friendly and accommodating.

Floor was dingy and it is ridiculous to pay $8 for a bottle of water. Cost for the room was higher than I would expect for pretty basic accommodations.

The location was excellent—very central and convenient. The room was clean, and the bed was comfortable, which made for a restful stay. Breakfast was good, and the person serving it was friendly and welcoming. I also appreciated the easy access to parking and the availability of parking space.

Great location, but disappointing service and unexpected charges. The hotel’s location was excellent—very convenient and central. However, the overall experience was let down by poor room facilities. Basic amenities like a toothbrush, toothpaste, and slippers were not provided in the room. I had to request each item from reception, which they did supply, but these essentials should be ready in the room upon arrival.What I really didn’t appreciate was the unexpected extra charge. I was supposed to pay $818.92 USD for a 2-night, 3-day stay with breakfast included. However, my credit card was charged $916.67 USD. The reception never informed me about any additional fees, and I only discovered the overcharge after returning home. This lack of transparency is unacceptable and left a sour impression.

Spacious room, comfortable bed

No daily cleaning, no fresh towels delivered each day. I went up to front desk in the morning to request room cleaning, they said they would, but they never did. I stayed 3 nights and it’s ridiculous that they didn’t even clean it once. At least leave new towels by the door each day if the cleaning policies are minimalist.

Spacious room, comfortable bed

No daily cleaning, no fresh towels delivered each day. I went up to front desk in the morning to request room cleaning, they said they would, but they never did. I stayed 3 nights and it’s ridiculous that they didn’t even clean it once. At least leave new towels by the door each day if the cleaning policies are minimalist.

Room is clean and nice

nothing

Staff behavior, Room cleanliness, location, check in and check out process was excellent

More options in breakfast, kitchen could have been spacious with more amenities.

Comfortable room

Breakfast

Very helpful staff. The room was very clean. Good location—close to good food places and other sights.

Staff was very courteous and helpful

Had loud music in room next to us about 12.30 am. We called the front desk and security responded right away and took car of the noise issue.

Great location, friendly staff, and easy to get to and from. The room was also spacious and clean.