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About
Located on Jay Peak, this Jay resort offers on-site facilities like skiing, golfing and a seasonal indoor water park. Guests can enjoy the convenience of free Wi-Fi access and a fireplace in the rooms. The suites at Jay Peak Resort - Tram Haus Lodge include a flat-screen cable TV, sofa bed and iPod docking station. There is also a kitchenette with a refrigerator and a microwave. Other facilities for guests staying at the Tram Haus Lodge include a sauna, swimming pools, hot tub and spa services with massages, manicures and more. Ski tickets are available for purchase on site. The North Troy town center is 16 minutes’ drive away. Hazen’s Notch is 14 miles from the resort.
368 Reviews
- Cleanliness
- 8.4
- Staff
- 8.6
- Location
- 8.7
What Guests Say
- “The variety of things to do, friendliness of staff, always available to staff. The room was immaculate and large. My husband raved about…”
- “3 floors with a bedroom on the top floor and a bedroom on the bottom floor, giving us nice privacy. There was a large refrigerator &…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Stateside Hotel Room
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Additional toilet
1/4One-Bedroom Suite at Tram Haus Lodge
- Accessible bath/shower
- Accessible by lift
- Accessible toilet
- Additional toilet
1/4Two-Bedroom Cottage
- Additional bathroom
- Additional toilet
- Alarm clock
- Balcony
1/4One-Bedroom Cottage
- Additional toilet
- Alarm clock
- Balcony
- Bath or Shower
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What Guests Loved
Based on 368 reviews
Pros +
- The variety of things to do, friendliness of staff, always available to staff. The room was immaculate and large. My husband raved about the shower, including the machines for shampoo, conditioner, and body wash!
- 3 floors with a bedroom on the top floor and a bedroom on the bottom floor, giving us nice privacy. There was a large refrigerator & 4-burner gas stove allowing us to save $ by eating in the Condo. Walking distance from the Water Park and skiing.
- Great location, right at the base of Jay Peak
Cons -
- The only thing we didn?t like was the condition of the roads. My husband is D.O.T. In CT. So he always checks the conditions.
- I needed a separate key for the fitness room.
- The air conditioning on our entire floor did not work. We showed up and found that the hallway was in the upper 70s, and our room was overly hot. We needed to have maintenance come up to fix this. All guests on our floor had the same issue.
The variety of things to do, friendliness of staff, always available to staff. The room was immaculate and large. My husband raved about the shower, including the machines for shampoo, conditioner, and body wash!
The only thing we didn?t like was the condition of the roads. My husband is D.O.T. In CT. So he always checks the conditions.
3 floors with a bedroom on the top floor and a bedroom on the bottom floor, giving us nice privacy. There was a large refrigerator & 4-burner gas stove allowing us to save $ by eating in the Condo. Walking distance from the Water Park and skiing.
I needed a separate key for the fitness room.
Great location, right at the base of Jay Peak
The air conditioning on our entire floor did not work. We showed up and found that the hallway was in the upper 70s, and our room was overly hot. We needed to have maintenance come up to fix this. All guests on our floor had the same issue.
Not as advertised. No pool no sauna, no hot tub
Everything about resort wS great however there was some machinery that kept running thru the night keeping us all awake
When I mentioned it to the front desk he didnt seem to care
Location
Centipede in first bed..changed room and large stai on mattress. Dog kibble and chips not cleaned up. Outside walkway not well kept
The resort has so much to do and so many places to eat and even shop that you can park your car and never need the whole time you are there. They even have a movie theater.!!
I was really bothered that their parking lot had no night lights. It was pitch black and the only way we found our car in the dark was hitting out unlock button. This is so unsafe for and visitors and a great place for crime to happen.!
Close to event.
Not enough restaurants open, food was lousy.
I liked they had a store you could buy drinks and snacks. Good coffee!
Noise from next door could be heard, had to call twice. Only 1 restaurant. The dinner menu was 25.00 a plate and it did not give you much. The rental for shoes for the climbing was 10.00, so bring sneakers.
The room was very big, and exceptionally clean. The window in our room offered a view of the foliage and ski slopes that was breathtaking.
No I would definitely revisit this site.
our check in was delayed until 9p at night. We had arrived at 1p. pre signed in. they said we would get an email telling us the room is ready. we never received the email. i checked with services many times about our status. my 9p check got the room
Comfortable bed.
Unless you're skiing or at the water park, this place is overrated. Garbage all over sidewalk near entrance of hotel. Air conditioner did not work, bathroom sink separate from toilet and shower area (awkward having to open doors to wash hands).
I thought it was connected to water park but it is a separate area; a different hotel on property connects
Scenic location
The odor in the room, the large unpaved parking lot that was a long distance from the hotel, the lack of any restaurants and other amenities within reasonable proximity.
I had no idea how busy or empty the hotel would be - but the rate was excellent.
No - front desk greeted me warmly and the place was great.
The mushroom entry area to the cottage. Perfect for boots and gear.
No bathroom on the same level as the master bedroom
Swimming pool was closed since labour's day .. Not acceptable for a resort !
Breakfast included
Feel some distance when taking with reception desk. Feel they are not happy!
proximity to ski slopes
staff not accommodating
Would be great if they provide a dryer at the Stateside hotel just like the Tramhaus.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Heated pool
- Outdoor pool
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 7:00 PM |
|---|---|
| Check-out | Before 10:00 AM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note, admittance to the water park will incur an additional charge. Please note, the Pump House Water Park operates during limited hours from September through mid-November. Guests arriving Monday through Thursday will not have access to the water park.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Swimming pool: Closed from Wed, Sep 16, 2026 until Fri, May 28, 2027 A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Location
830 Jay Peak Road, Jay, VT
This hotel is in Jay.
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