2.5-Star Hotel

Mainstay Suites Airport

5080 Valley View Boulevard, Roanoke, VA - United States
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Mainstay Suites Airport
1/36
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$128
per night

2.5-Star Hotel

Mainstay Suites Airport

5080 Valley View Boulevard, Roanoke, VA - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesAirport ShuttleKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.2

Very Good

Based on 202 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.4

Hotel Staff

8.8

Overall Quality

8.2

Show 25 Verified Reviews

About

Located in Roanoke, 4 miles from Civic Center, MainStay Suites Airport has air-conditioned accommodations and a shared lounge. The property is around 4.2 miles from Science Museum of Western Virginia, 8 miles from Mill Mountain Zoo and 31 miles from National D Day Memorial. Facilities include a sun terrace and free WiFi is accessible throughout the property. Some rooms also offer a kitchen with a fridge, a dishwasher and a microwave. Free private parking and a business center are available, as well as a 24-hour front desk. Roanoke Airport is 1.9 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Airport Shuttle
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Microwave
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

8.2

Very Good

Based on 202 reviews

Location Of Hotel

9.1

Hotel Cleanliness

8.4

Hotel Staff

8.8

Overall Quality

8.2

Pros +

  • The distance to the airport
  • The room layout was nice.
  • The hotel was in an ok location.

Cons -

  • The hotel, overall, was not clean. The room was horrible and carpet was nasty. We have a pet and I understand some people travel with pets and they have accidents but the hotel charges an added fee ($50) to bring a pet. This money is not being used.
  • Pd for 2 rms. Rm 222 reeked of smoke. Both rooms had stained carpet & sheets. Very outdated and motel 6 quality rms. Very surprised there were no bed bugs.
  • The room was dirty. Counters had not been wiped. Remote controls had something caked on them. Toilet was not secure. There were bugs in the bathroom. Couch was dirty. Didnt even want to attempt to sit on it. End tables had not been wiped down.

Top Quotes:

"It was attractive and had plenty of room for the four of us. "

"Staff was wonderful. Very friendly and accommodating."

Business Traveler (14)

Solo Traveler (41)

Traveling as Couple (62)

Family with Young Children (121)

Family with Teens (3)

Senior Traveler (3)

Group Traveler (12)

1
The hotel, overall, was not clean. The room was horrible and carpet was nasty. We have a pet and I understand some people travel with pets and they have accidents but the hotel charges an added fee ($50) to bring a pet. This money is not being used.
3
The distance to the airport
Pd for 2 rms. Rm 222 reeked of smoke. Both rooms had stained carpet & sheets. Very outdated and motel 6 quality rms. Very surprised there were no bed bugs.
6
The room layout was nice.
The room was dirty. Counters had not been wiped. Remote controls had something caked on them. Toilet was not secure. There were bugs in the bathroom. Couch was dirty. Didnt even want to attempt to sit on it. End tables had not been wiped down.
5
The hotel was in an ok location.
The main parking lot was closed so we had to park a distance away. The bathroom was not clean with mold or mildew near the door.

Room Options

1/6
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King Suite - Non-Smoking

sqft • 1 King

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

1/4
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Guestroom

sqft

Air conditioningClosetFree WifiIron and ironing board

Room Details and Photos

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Standard With Breakfast

571 sqft • 2 Double

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/4
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King Suite - Accessible/Non-Smoking

651 sqft • 1 King and 1 Sofabed

Accessible roomAir conditioningHeatingNonsmoking

Room Details and Photos

1/4
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Queen Suite with Two Queen Beds and Sofa Bed - Non-Smoking

576 sqft • 2 Queen and 1 Sofabed

Accessible bath/showerAccessible by liftAir conditioningAlarm clock

Room Details and Photos

1/3
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Queen Suite with Two Queen Beds - Accessible/Non-Smoking

651 sqft • 2 Queen

Accessible roomAir conditioningHeatingNonsmoking

Room Details and Photos

1/4
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One-Bedroom Queen Suite with Sofa Bed - Non-Smoking

576 sqft • 1 Queen and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/5
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1 Queen Bed Suite Non-Smoking

571 sqft • 1 Queen

Air conditioningAlarm clockBlackout curtainsCarbon monoxide detector

Room Details and Photos

Location

Mainstay Suites Airport

5080 Valley View Boulevard, Roanoke, VA