2.5 Star Hotel

Quality Inn Hampton - Newport News

2138 West Mercury Boulevard, Hampton, VA, United States View Map

Quality Inn Hampton - Newport News1/25
Quality Inn Hampton - Newport News photo 2
Quality Inn Hampton - Newport News photo 3
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Quality Inn Hampton - Newport News

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About

Offering an outdoor pool and fitness center, Quality Inn Hampton - Newport News -Hampton Coliseum Convention Center is steps from Buckroe Beach and 1 mile from the Hampton Roads Convention Center. Free Wi-Fi is featured in all rooms. A 32-inch flat-screen TV with cable is featured in all rooms at Ambassador Inn and Suites. Simply furnished, each air-conditioned room is equipped with coffee-making facilities. A 24-hour reception is offered at Norfolk Ambassador Inn and Suites. A variety of restaurants including Cracker Barrel and Outback Steakhouse are just steps from this hotel. Hampton Coliseum and Boo Williams Sportplex are within 1.5 miles of the hotel. Quality Inn Hampton - Newport News -Hampton Coliseum Convention Center is 1 mile away from the Hampton Roads Convention Center. Offering an outdoor pool and a continental breakfast & Free Wi-Fi are featured in all the rooms. A flat-screen TV with cable and HBO is featured in all rooms at Quality Inn Hampton - Newport News Hampton. Simply furnished, each air-conditioned room is equipped with coffee-making facilities. Hampton Coliseum and Boo Williams Sportplex are within 1.5 miles of the hotel. All fast food and new generation restaurants are located in walking distance or few blocks away.

728 Reviews

5.1Fair
Cleanliness
5.5
Staff
6.8
Location
7.0

What Guests Say

  • “I liked nothing about the hotel.”
  • “There was nothing best about this hotel”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Kitchen/Kitchenette
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

1 King Bed, Nonsmoking, Accessible1/4

1 King Bed, Nonsmoking, Accessible

302 sqft • 1 King

  • Accessible room
  • Accessible toilet
  • Air conditioning
  • Alarm clock
Double Room with Two Double Beds - Smoking1/4

Double Room with Two Double Beds - Smoking

302 sqft • 2 Double

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Iron and ironing board
King Room - Smoking 1/4

King Room - Smoking

302 sqft • 1 King

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Iron and ironing board
King Room - Non-Smoking1/4

King Room - Non-Smoking

302 sqft • 1 King

  • Coffee/tea machine
  • Desk
  • Free Wifi
  • Hair dryer
King Room - Accessible/Non-Smoking1/4

King Room - Accessible/Non-Smoking

302 sqft • 1 King

  • Accessible room
  • Accessible toilet
  • Air conditioning
  • Alarm clock
Double Room with Two Double Beds - Non-Smoking1/4

Double Room with Two Double Beds - Non-Smoking

302 sqft • 2 Double

  • Coffee/tea machine
  • Desk
  • Free Wifi
  • Hair dryer

Room Details and Photos

Room Amenities

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    What Guests Loved

    5.1
    Fair

    Based on 728 reviews

    Location

    7

    Cleanliness

    5.5

    Staff

    6.8

    Overall Quality

    5

    Pros +

    • I liked nothing about the hotel.
    • There was nothing best about this hotel
    • Was unable to use booking due to technology default during booking.

    Cons -

    • It was dirty. Nothing worked. The staff was rude. There were drug addicts on the balcony doing drugs.
    • The hotel was dirty, it stunk like old room and a cigarette mixture. There were dead bugs in the floor. The bathroom was HORRIBLE! The tub looked like it was used from the 80s without being washed. The shower curtain had blood and poop on it 🤮
    • location, roooms, cleanliness
    Business Traveler (108)Solo Traveler (168)Traveling as Couple (218)Family with Young Children (269)Family with Teens (3)Senior Traveler (4)Group Traveler (88)Total (728)
    1ShannonPosted on: 9-14-2026

    I liked nothing about the hotel.

    It was dirty. Nothing worked. The staff was rude. There were drug addicts on the balcony doing drugs.

    1ShauntaePosted on: 8-16-2026

    There was nothing best about this hotel

    The hotel was dirty, it stunk like old room and a cigarette mixture. There were dead bugs in the floor. The bathroom was HORRIBLE! The tub looked like it was used from the 80s without being washed. The shower curtain had blood and poop on it 🤮

    1Verified guestPosted on: 8-2-2026

    location, roooms, cleanliness

    1LatoniaPosted on: 7-13-2026

    Was unable to use booking due to technology default during booking.

    Unable to cancel payment processed after 12am and system defaulted to next day 11th availability blocking requested stay for ending day 10th.

    5NekishaPosted on: 3-25-2026

    Fast check in , quiet, and convenient location

    Price a little expensive for the quality of the room. Frayed wiring on the lamp, non smoking room reeked of smoke smell. Cigarette burns on toilet top and bathtub. But otherwise clean.

    5AceyPosted on: 3-2-2026

    Location, hot water, clean bath linens.

    Tv didnt change channels, burn marks in bedding, old furniture, lamps not working, noise all night and morning

    1JeanPosted on: 9-16-2025

    We were able to make reservations at the very last minute.And they allowed us to check in early

    The bedding was dirty and smelled like old heads.I'm pretty sure the linens had not been washed at all. The hotel also advertised breakfast.It was stale toast and cereal.

    3Verified guestPosted on: 8-21-2025

    Location

    Alot needed: smell of the rooms; cleaning in corners; maintenance for bath (door handle broken, will lock you in); loud air conditioning. Overall appearance, place need outside maintenance. Very bad overall.

    3MichellePosted on: 8-19-2025

    DIRTY, Cockroaches, gun fire, and loud motorcycle both nights at 2 am

    5BrendaPosted on: 8-6-2025

    the price

    The bed covering was dirty and had cigarette burn holes in it and I was supposed to have a non-smoking room. also the tub/shower did not look clean and I did not use. also the toilet did not flush

    1JeraldPosted on: 8-1-2025

    Pools clean

    Everything else was dirty and smelly

    1Verified guestPosted on: 3-18-2025

    The location

    The lack of blankets and and the lack of cleaning the floors and blankets in the rooms.

    1ShawnPosted on: 1-19-2025

    Nothing it was nasty

    Tub was dirty rags and towels nasty smh

    3SandraPosted on: 11-13-2024

    Price and location

    Very dated; Lots of issues with the keys; no breakfast

    1TalishaPosted on: 11-12-2024

    Nothing this room was a dump!!!

    The room smelled like smoke the bathtub was no where near clean the sheets were dirty and the room just did not have a pleasant vibe everything is old and out dated and it is just so unclean probably should rebuild completely I did not even stay the night

    1Verified guestPosted on: 10-19-2024

    Location.

    Seriously nasty outside & inside. No phone available ,No breakfast's was available. Manager : stated wasn?t enough guests,however,I was charged over $--- for 2 nights. This place is saturated with homeless ppl, & drug attics.

    3ReneePosted on: 8-29-2024

    Pool

    Water tasted bad no refrigerator floor was dirty and you could see dirt around walls on floor shower had used washcloths still on shower rod no security lock

    3ShontellPosted on: 7-23-2024

    Next to eatery

    The room had not been properly cleaned. Clothes from previous occupants were behind the door, rolled up dirty socks were in the tissue holder. The room door allowed for bugs to get in which had to be plugged with towels. There was an old musty smell.

    1MoniquePosted on: 7-23-2024

    There where stains everywhere in my room and on the walls, and there was a hole burnt into my blanket :(

    1Verified guestPosted on: 7-11-2024

    The room did not look the pictures on the website. The room was drafty. Someone would smoke pot outside and you can smell it inside the room. The floor had not been cleaned in sometime. Noticeable dirt and trash was on the floor.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Kids' pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast
    • Kitchen/Kitchenette
    • Shared kitchen

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly
    • Kid Friendly

    General

    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that guests are not permitted to book more than 28 days in a calendar year. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Location

    Quality Inn Hampton - Newport News

    2138 West Mercury Boulevard, Hampton, VA

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