Quality Inn & Suites Big Stone Gap

Staff, breakfast, cleanliness, view!!!

Excellent staff, very clean,quiet....everything was great. I have stayed there often and would not consider staying elsewhere

The friendliness of all staff and their attention to us and our needs. The rooms were spacious, very clean and felt like home. We enjoyed the continental breakfast each morning. The selection and amount of food was amazing. Will book again!

I had no wifi access on the TV. I frequent this hotel. I was disappointed in that. Otherwise, love this place and pay plenty for it

Hotel was surprisingly cleaner than expected. They had a hot buffet breakfast which was unexpected during this COVID-19. One of the better quality is I have stayed at lately.

This hotel was clean, the lobby was nicely decorated, the location was very convenient, and the staff was friendly and helpful.

Getting to go swim after a long day of being in a car made it well worth it! They took care of us very well! All the workers were super polite! They handled a very angry lady very well! Hope to be back!

This Quality Inn is amazing!! staff are so very friendly & accommodating. That includes their housekeeping staff as well. Our room was immaculate. The hotel's decor is fantastic, done in a log cabin theme right down to the room number signs. So fun!

Nothing at all. Would definitely recommend.

Staff was excellent and courteous will be staying every time I come thete

I left my I phone charger and they did not call

The room were very spacious

The complimentary breakfast was limited.. Short staff for the amount of people that had stayed at the hotel that evening.

Was very impressed with Comfort Inn, it was very clean, the staff was very nice and the breakfast was wonderful, beds are comfortable. Plan on staying there again.

Clean. Friendly staff.

the employees where incredibly friendly and helpful. the rooms where clean and well kept.

Very clean room. Nice friendly atmosphere. The workers were very friendly

Cleanliness

The cleanliness of the hotel is what I liked most. The staff were friendly.

Clean. Great view

The location is in a beautiful part of the country, surrounded by mountains.

Everything. It was amazing and I highly recommend it.

Great location. Pool. Beautiful Christmas decorations.

Room smelled bad, like mold. But everything looked clean. Accidentally scheduled for wrong day. They wouldn't refund even though they had plenty of available rooms. Lady at the front desk at night was nice.