2.5-Star Hotel

Best Western Plus Palo Alto Inn And Suites

12507 Southwest Loop 410, San Antonio, TX - United States

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Best Western Plus Palo Alto Inn And Suites

1/10

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Policies
Amenities
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Rooms
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^$94

per night

2.5-Star Hotel

Best Western Plus Palo Alto Inn And Suites

12507 Southwest Loop 410, San Antonio, TX - United States

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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly

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Guest Rating

8.3

Very Good

Based on 811 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

8.3

Show 81 Verified Reviews

About

Conveniently located off Interstate 410, this hotel is just 15 minutes’ drive from downtown San Antonio. Guests can enjoy free WiFi and an indoor pool and hot tub. All rooms at the Best Western Plus Palo Alto include a flat-screen cable TV. A microwave and a refrigerator are also included. Tea and coffee-making facilities are provided. A fitness center with a variety of equipment is available at the Palo Alto Best Western Plus. A business center and laundry facilities are also provided for guests’ convenience. This hotel offers a 24-hour reception and a complimentary continental breakfast. Palo Alto Community College is just 5 minutes’ drive from this hotel. Mission Del Lago Golf Course is 10 minutes’ drive away. Lackland Air Force Base is less then 10 minutes drive.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Features & Amenities

Highlighted Amenities:

Free Breakfast

Free Internet Access

Free Parking

Health Services

Swimming Pool

Kitchen/Kitchenette

Restaurant

Fitness Center

Spa

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Hot tub/Whirlpool

Family Friendly

Amenities & Services:

Accessible rooms through interior corridor available

Facilities for disabled guests available

Family rooms

Fitness center

Free Breakfast

Free Wi-Fi

Free parking

Hot tub/Whirlpool

Hygiene certification

Indoor pool

Kitchen

Kitchenette

Microwave

Non-smoking property

Refrigerator

Restaurant(s)

Shared kitchen

Spa services

Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 811 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.6

Hotel Staff

8.8

Overall Quality

8.3

Pros +

Not much
Was very up to date
Stayed there before. Will again!

Cons -

Elevator dont work... old sheets and towels... old mattresses
Elevator was down and key card reader was only working with one of the keys provided
Nothing

Business Traveler (87)

Solo Traveler (85)

Traveling as Couple (279)

Family with Young Children (378)

Family with Teens (13)

Senior Traveler (12)

Group Traveler (42)

2

4/18/2025

Not much

Elevator dont work... old sheets and towels... old mattresses

6

11/27/2024

Was very up to date

Elevator was down and key card reader was only working with one of the keys provided

10

9/18/2024

Stayed there before. Will again!

Nothing

2

9/3/2024

We had somewhere to sleep

The hotel was dirty, very outdated. Hallways smelled like a rats cage(literally), panels in hotel room were fallen off, the hot tub had no jets and according to google it has been that way for months. Breakfast s didn't seem like they wanted to be there.

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