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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
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Show 37 Verified Reviews
SureStay Hotel by Best Western Rockdale is located in Rockdale. This 2-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has family rooms. At the hotel, all rooms include a desk, a TV, a private bathroom, bed linen and towels. All rooms at SureStay Hotel by Best Western Rockdale feature air conditioning and a closet. You can play minigolf at the accommodation. Easterwood Airport is 48 miles from the property.
Check-in:
After 14:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Not mucch. Place to sleep
- We were able to quickly and easily check in at 10:30pm after a long, 12-hour road trip. In the morning, we were able to go and get something to eat in the lobby. Even though the options were sparse, it was nice to have breakfast.
- Very clean
Cons -
- Pool not open.No mention on website, clerk at night said it didn't open until May, Clerk in morning said they were waiting for a part.No light bulbs in desk lamp, inoperable outlit 1 end of bath.Breakfast had no protein.Waffle iron timer broken.
- There was almost nowhere to eat after 10pm and we arrived in town at 10:30. The beds were super hard and there was a wolf spider we had to kill upon arriving. There was also some leftover clothing on the back of the bathroom door from a previous guest.
- Very small selection for breakfast, just cereal or waffle. The shower was fine for me, but it wastes lots of water, and suggest getting new shower head to save water fo owner. When we arrived there were no towels or wash cloths in the room.
Top Quotes:
"Breakfast was good."
Business Traveler (23)
Solo Traveler (33)
Traveling as Couple (67)
Family with Young Children (74)
Family with Teens (2)
Senior Traveler (4)
Group Traveler (9)
Room Options
Accessible - 2 Queen,Mobility Accessible,Roll In Shower,Non-Smoking
302 sqft • 2 Queen
Room Details and Photos
Suite-1 King Bed,Non-Smoking
323 sqft • 1 King
Room Details and Photos
1 Queen Bed,Non-Smoking
280 sqft • 1 Queen
Room Details and Photos
King Room with Sofabed
300 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
SureStay Hotel by Best Western Rockdale
381 N Us Highway 77, Rockdale, TX
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