2.5 Star Hotel
TownePlace Suites by Marriott Dallas Plano/Legacy
About
TownePlace Suites by Marriott Dallas Plano/Legacy features free bikes, outdoor swimming pool, a fitness center and shared lounge in Plano. This 3-star hotel offers a 24-hour front desk and a business center. The hotel has family rooms. Complete with a private bathroom equipped with free toiletries, guest rooms at the hotel have a flat-screen TV and air conditioning, and certain rooms include a seating area. All rooms will provide guests with a desk and a coffee machine. TownePlace Suites by Marriott Dallas Plano/Legacy offers a buffet or American breakfast. The accommodation has a sun terrace. Historic Downtown Plano is 8.2 miles from TownePlace Suites by Marriott Dallas Plano/Legacy, while Preston Center is 16 miles away. Dallas Love Field Airport is 19 miles from the property.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Studio, 1 Queen, Sofa bed
345 sqft • 1 Queen and 1 Sofabed
Room Details and Photos
Two-Bedroom Suite - Hearing Accessible
571 sqft
Room Details and Photos
Two-Bedroom Suite - Hearing Accessible
571 sqft • 1 Queen • 1 Sofabed
Room Details and Photos
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The beds were comfortable, rooms were large, price was great, the whole facility was very clean, the staff was very helpful, professional and nice. Check in was really easy and fast. The breakfast was really good. The location felt safe and it was perfect for what we were in town for. We will most definitely be staying here again. Out of all the places we have stayed at in the past this was by far the best and cleanest. And we usually stay at holiday inn surstay or the comfort inn and we liked this one the best! We loved how there was a kitchen.
- The breakfast was okay. The location was excellent because of it's location. Close to everything including both of my children and all restaurants.
- Breakfast wasn't noteworthy but did fine. Coffee was fresh
Cons -
- The only thing was that the elevator wasn't working at the time. However they were working on getting it fixed.
- The door to the room didn't close completely. The in sink aerator didn't work and the closet door was off track,
- I could hear every step that the person in the floor above me took. The room smelled like someone had cooked something that was heavily seasoned. Our clothes still smell like the room even after coming home. The cable channels were off, like the guide would say ABC but it was really TNT, for example. The Wi-Fi didn't work on my phone. Housekeeping walked into the room one hour before checkout while we were getting dressed.
Business Traveler (13)
Solo Traveler (14)
Traveling as Couple (18)
Family with Young Children (30)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (9)
Total (117)
Nicole
•Posted on: 2-16-2026
The beds were comfortable, rooms were large, price was great, the whole facility was very clean, the staff was very helpful, professional and nice. Check in was really easy and fast. The breakfast was really good. The location felt safe and it was perfect for what we were in town for. We will most definitely be staying here again. Out of all the places we have stayed at in the past this was by far the best and cleanest. And we usually stay at holiday inn surstay or the comfort inn and we liked this one the best! We loved how there was a kitchen.
The only thing was that the elevator wasn't working at the time. However they were working on getting it fixed.
Shawn
•Posted on: 2-3-2026
The breakfast was okay. The location was excellent because of it's location. Close to everything including both of my children and all restaurants.
The door to the room didn't close completely. The in sink aerator didn't work and the closet door was off track,
Nicole
•Posted on: 2-2-2026
Breakfast wasn't noteworthy but did fine. Coffee was fresh
I could hear every step that the person in the floor above me took. The room smelled like someone had cooked something that was heavily seasoned. Our clothes still smell like the room even after coming home. The cable channels were off, like the guide would say ABC but it was really TNT, for example. The Wi-Fi didn't work on my phone. Housekeeping walked into the room one hour before checkout while we were getting dressed.
Saul
•Posted on: 1-30-2026
Comfortable but they lied about my Bonvoy Points. They said I would get my Bonvoy Marriott points regardless how I booked. I stayed 6 Nights and received 0 zero points. Staff very monotone. The cleaning lady was the Nicest to me. She gave me extra coffee for my room when I asked
Lied about my Bonvoy Points. I didn't receive any points for staying 6 nights.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed. Charges may apply.
Important Info:
The hotel will be undergoing renovations which will affect both the guest rooms and the public areas through April 2018. During this period, guests may experience some noise or light disturbances.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
TownePlace Suites by Marriott Dallas Plano/Legacy
5005 Whitestone Lane, Plano, TX
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