2.5 Star Hotel

Best Western Inn & Suites

1493 N I-H 35, New Braunfels, TX, United States View Map

$80 nightly

includes all fees

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Best Western Inn & Suites

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About

This hotel in New Braunfels, Texas features free Wi-Fi and a continental breakfast buffet. It is 3 miles from Schlitterbahn Waterpark. Each guest room at Best Western Inn and Suites New Braunfels is furnished with a cable TV and a work desk. A microwave, refrigerator, and coffee machine are also provided. The on-site business center provides computers with internet access. A guest laundromat with coin-operated washers and dryers is also included at New Braunfels Best Western Inn. Tubing and rafting can be enjoyed at the Comal River, just a 10-minute drive from the hotel. San Antonio, Texas is 35 miles away.

400 Reviews

6.4Pleasant
Cleanliness
7.9
Staff
8.7
Location
8.3

What Guests Say

  • “Room was very nice and in good location.”
  • “Breakfast was fresh”
  • “The beds were very comfortable and the sound proof of the walls were great”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Free Internet Access
  • Free Parking
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Hot tub/Whirlpool
Show All Amenities

Room Options

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Exclusively for Priceline members Details

King Room - Non-Smoking1/4

King Room - Non-Smoking

248 sqft • 1 King

  • Air conditioning
  • Coffee/tea machine
  • Desk
  • Hair dryer
1 King Bed, Nonsmoking, Whirlpool1/3

1 King Bed, Nonsmoking, Whirlpool

1 King

  • Air conditioning
  • Bath or Shower
  • Closet
  • Coffee/tea machine
Queen Room with Two Queen Beds - Non-Smoking1/4

Queen Room with Two Queen Beds - Non-Smoking

248 sqft • 2 Queen

  • Air conditioning
  • Coffee/tea machine
  • Desk
  • Hair dryer
Accessibility - 2 Queens, Bathtub, Nonsmoking1/3

Accessibility - 2 Queens, Bathtub, Nonsmoking

2 Queen

  • Accessible room
  • Air conditioning
  • Closet
  • Coffee/tea machine
Accessibility - 1 King, Bathtub, Nonsmoking1/3

Accessibility - 1 King, Bathtub, Nonsmoking

1 King

  • Accessible room
  • Air conditioning
  • Closet
  • Coffee/tea machine
Accessibility - 2 Queens, Roll-in Shower, Nonsmoking1/3

Accessibility - 2 Queens, Roll-in Shower, Nonsmoking

2 Queen

  • Accessible room
  • Air conditioning
  • Bath or Shower
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.4
    Pleasant

    Based on 400 reviews

    Location

    8.3

    Cleanliness

    7.9

    Staff

    8.7

    Overall Quality

    7.6

    Pros +

    • The staff was friendly and the breakfast was great with lots to choose from. A/C got very cold on our hot summer vacation.
    • The staff. Extremely courteous staff. Second, the room. Very clean, comfortable and spacious.
    • Easy to get to , good location

    Cons -

    • The shower drain did not drain very well.
    • Motel style hotel. Nats in room
    • I booked a spa room with a spa tub but the reservation that was downloaded to the hotel was for a handicaped room.
    Business Traveler (15)Solo Traveler (14)Traveling as Couple (67)Family with Young Children (114)Family with Teens (14)Senior Traveler (1)Group Traveler (28)Total (151)
    10BritniPosted on: 6-30-2024

    The staff was friendly and the breakfast was great with lots to choose from. A/C got very cold on our hot summer vacation.

    The shower drain did not drain very well.

    10KimberlyPosted on: 4-26-2023

    The staff. Extremely courteous staff. Second, the room. Very clean, comfortable and spacious.

    7GenePosted on: 4-8-2023

    Easy to get to , good location

    Motel style hotel. Nats in room

    8GeorgePosted on: 12-20-2022

    location was convienent

    I booked a spa room with a spa tub but the reservation that was downloaded to the hotel was for a handicaped room.

    2KarynPosted on: 6-5-2022

    The help were nice except mgnt was rude, HAD TO ALWAYS BE RIGHT EVEN WHEN HE WAS TOTALLY WRONG

    MGNT WORST EVER HE TREATS EMPLOYEES HORRIBLE,GIRL 3RD DAY ON JOB LEFT ALONE HE WOULDN'T ANSWER CALLS AT NIGHT. Was told she was let go the next day. He's the one would be fired. He lies about rooms and upgrades He's always got to be right and debates

    2KarynPosted on: 5-31-2022

    that it c was close to where my husband family is

    mgr sucks. room not cln Hot ac in lobby not working spa not working mgr lied about not charging upgrade from horrible room

    2BobbyPosted on: 11-16-2021

    The only decent thing about this hotel was the location it was next to everything other than that it was horrible

    I paid $--- for this hotel room for one night the room Fossetts were loose there are no elevators the so-called free breakfast was absolutely ridiculous they didn¿t even offer toast that was the biggest waste of $--- in my life

    1Verified Hotel GuestPosted on: 6-23-2021

    Poop bloood on sheets no refund for trouble.

    9KimberlyPosted on: 4-13-2021

    Hotel was very clean and tidy although it had a slight musky odor... would definitely stay again. Good deal for the price and again, top notch cleaning staff.

    6Verified Hotel GuestPosted on: 7-15-2020

    How close it was to where I needed to be.

    The smell. It smelled bad. And the breakfast situation sucked. That’s what I look forward too in a hotel stay and I was so disappointed I was glad I didn’t pay more

    8Verified Hotel GuestPosted on: 7-22-2019

    I reserved a room with a jacuzzi or spa tub...and instead got a handicap room. I was very disappointed.

    The breakfast room did not have a table that was cleared and cleaned. I had to wipe the table myself. This was at 9am as I was checking out.

    4Verified Hotel GuestPosted on: 3-28-2018

    Some of the rooms are within a hotel setting while another section of rooms is in a motel setting. We ended up in the motel section; which we were not expectong! The hotel/motel is clean but not a 2.5 star hotel.

    9Verified Hotel GuestPosted on: 6-30-2017

    New or newly remodeled. Clean.

    Thin walls and floors.

    10Verified guestPosted on: 8-17-2026

    I was charged double for incidentals

    8MelissaPosted on: 5-5-2025

    Room felt damp. A/c was not pulling moisture from the room.

    9MichaelPosted on: 10-17-2022

    Good hotel but does not have an elevator. If you have a lot of luggage request first floor.

    10MichellePosted on: 1-25-2022

    Very friendly and helpful staff.

    3Verified Hotel GuestPosted on: 11-10-2021

    Could hear highway traffic all night. Older hotel.

    1Verified Hotel GuestPosted on: 9-26-2021

    Manger/front desk staff, was horribly rude and did not care about any hospitality when it came to any questions I had.

    9Verified Hotel GuestPosted on: 9-1-2020

    The rooms were very clean and well maintained.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Outdoor pool

    Food & Drinks

    • Free Breakfast

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Accessibility

    • Handicapped Rooms/Facilities
    • Accessible rooms through interior corridor available

    Kid Friendly

    • Family Friendly

    General

    • Microwave
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    Best Western Inn & Suites

    1493 N I-H 35, New Braunfels, TX

    Discover the AreaNew Braunfels

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