WorldMark New Braunfels

Location. Our place had everything we needed. They even included spice packets for cooking. Lots of room. Liked having 3 bathrooms. Staff was very accommodating and friendly.

The only thing was timing of check- in. Room wasn’t ready until close to 5:30. However they were quite busy, which was good to see. Very COVID-19 conscious.

So clean and spacious washer and dryer and kitchen are a huge plus. Great location. Best place to stay for the price.

Calls for time share at 9AM while on vacation were annoying

The price and size of room.

The aggressive sales attempt for membership.

Beautiful details, great location and friendly staff.

WiFi was very expensive, not sure if it was worth the price (we did receive a code for it, otherwise I would not have purchased)

I loved the floor plan and sleeping accommodations. I also loved the decor and front porch! I love how close it is to Gruene Hall and restaurants.

I didn't like that there was no free WiFi

Did not get to because they cancelled due to over booking stay. Still waiting on my refund.

Nothing did not stay was cancelled by them because they were over booked.

The staff at check in were so polite, helpful, and inviting. We were even given some suggestions for places to eat and things to do during our stay in the surrounding area. The property was very neat and clean, very homey / relaxing. Parking was close and convenient. The pool was amazing and very well kept. We didn’t cook at the property but utilized all other amenities…

Plenty of space for familyComfortable bedsFull kitchen

Water pressureCoffee wasn't stocked by coffee makerTimeshare presentation pushedAdvertised as walk to town but road dangerous to walk

Lots of room. All the amenities we needed. Comfortable beds. Able to walk into Gruene. Great value for money - we booked it last minute.

The condo was great! Very spacious to fit 2 families in. We did not utilize the pool area or any other amentities. But we will definitley return! The location was perfect! Just a short drive to the river spot we picked, and around the corner from downtown Gruene.

The push to buy a timeshare, it was storming out and like 9pm with 3 kids, we were ready to just get into the room and unpack and settled in. We had a jam packed weekend planned. I had to sit through a schpeel of things to do in the area even though I had told them I had been to the area many times. They pushed to come in the next morning to sit through the timeshare meeting, even when I told them we had plans and were not interested they pushed more offering to feed our kids "snacks" during it. I informed them we had just spend over $100 on groceries to cook breakfast and we had to leave around 10 for our activities and that Sunday we were sleeping in and heading out, they finally stopped and gave me the room keys to leave. Parking by our condo was very limited. Theres probably 6 or so condos and maybe 6 spots of parking. Mind you the condos sleep like 8+. We have used WorldMark properties in other areas and they did not push the timeshare meetings, so I was a little annoyed at this one espeically being late and storming and having kids that just sat in a car for 3 hours. It won't deter me from returning but I will definitely be upfront that I am not interested at all and want to just get to our room. Lastly is photos of the condos should be updated. It showed a photo of one room with a queen in it but it had 2 twin beds instead.

The staff knew it was my birthday and went out of their way to make it special...including leaving a surprise in the room. I was assigned a concierge who was available for questions and recommendations. Everyone was extremely friendly and helpful. An added bonus was the wine tasting on Friday afternoons. So, we started our weekend with a nice wine which we enjoyed in front of the lounge fireplace.

A SmartTV would have been nice as we wanted to cast something from our phones.

The spaciousness, the location, comfort

location was minutes from Gruene Historic area and 10 minutes to downtown New BraunfelsSize of 2 bedroom allowed for privacy if traveling with other guests

I liked EVERYTHING. The staff was friendly, knowledgeable, professional and attentive. The grounds clean & well kept. The room was absolutely beautiful with plenty of space and every amenity you could think of. Definitely recommend!!

Small thing. Master bedroom fan cord could be a little longer. I’m super short so even standing on bed I was barely able to reach cord to turn down. I have a remote at home that helps with the height issue. Just a thought.

It was clean and peaceful. The deer were a welcome addition.

A larger pool would have been nice.

The apartment was at the top of the hill with a small herd of deer that visited the property at the top. It was quiet.

Nothing I can think of right now.

I had one set of friends come the first night and leave the next day. The second set of friends arrived the 2nd day and stayed the second night. I contacted customer services and was quickly brought clean sheets and towels so I could change out for the 2nd set of friends. It was so easy and worked out great! It made a good impression on those that hadn't been there before.

The little condo was beautiful, and extremely clean. It had much more room than I thought it would have. For six women we were very thankful to have three bathrooms and two showers. The kitchen was great! We will definitely be back when we are staying in Gruene, it was so convenient and close to everything!

I didn’t like that you had to schedule times to go swimming in the pool, and when you did schedule a time there were other people who were using the Jacuzzi the entire time without letting other people get in to have a chance. I also didn’t like that after I checked in I had to hear a mini commercial to sign up for a 90 min timeshare presentation. And they wouldn’t take a simple no for an answer and kept trying to pressure me.

It’s sad when you have to pay for your own Wi-Fi or use your own hotspot because the property does not have it available for their guest with more expensive properties offer free Wi-Fi

Very well groomed and the condos were very spacious and accommodating

Nicely furnished and very spacious accommodations. These units are more akin to large condominiums as opposed to hotel rooms. The place was great for serving as a base to explore Texas Hill Country, Austin and San Antonio.

Skip even the lightly pushed timeshare sales tactics and it would be a near-perfect stay. The concierge at check-in gave some very helpful information for the area but then started in on trying to give a presentation on the benefits of their timeshare program. Perhaps it would be better to send information regarding that opportunity in writing in advance for customers that may be amenable to a presentation but it is a bit of a turn-off for customers simply looking for a hotel stay and are trying to check-in with families and get settled.