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Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
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Show 72 Verified Reviews
Best Western Jacksonville Inn has accommodations in Jacksonville. With a spa & wellness center, the 3-star hotel has air-conditioned rooms with free WiFi. The hotel has an indoor pool, hot tub and a 24-hour front desk. At the hotel, rooms come with a desk. The rooms will provide guests with a fridge. A buffet breakfast is available at Best Western Jacksonville Inn. Tyler Pounds Regional Airport is 36 miles from the property.
Check-in:
After 14:00
Check-out:
Before 11:00
Pets:
Pets are allowed on request. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised that the indoor pool is currently closed for remodeling.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location
- Good location, clean rooms, good free breakfast, reasonable price, friendly courteous staff.
- Surrounding area
Cons -
- Mold everywhere, smell, they clean with fabulouso awful odor, holes drilled in the walls, shower bar was replaced and the old was caulked and still bare and unpainted. It was not worth what we paid at all.
- Was a little disappointed that the indoor pool and hot tub were so cold (kids still wanted to swim lol), but not a dealbreaker. The bathroom door was carved out where it rubbed the toilet seat so it would open all the way, made it appear tacky.
- We had a non smoking room that smelled like straight cigarette smoke and the bathroom tub was sticky and smelt awful. Couldn't complain at the time since it was the only room available. The beds were hard as rocks and smelt too.
Business Traveler (41)
Solo Traveler (35)
Traveling as Couple (115)
Family with Young Children (102)
Family with Teens (7)
Senior Traveler (11)
Group Traveler (26)
Room Options
1 King Bed
420 sqft • 1 King
Room Details and Photos
Queen Room with two Queen Beds - Disability Access / Non Smoking
sqft • 2 Queen
Room Details and Photos
sqft
Room Details and Photos
King Room with Sofa Bed - Mobility Accessible/Non-Smoking
417 sqft • 1 King and 1 Sofabed
Room Details and Photos
Double Queen Bed
377 sqft • 2 Double
Room Details and Photos
King Room
377 sqft • 1 Double
Room Details and Photos
Location
Best Western Jacksonville Inn
1659 S. Jackson St., Jacksonville, TX
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