2.5 Star Hotel

Mainstay Suites Texas Medical Center/Reliant Park

3134 Old Spanish Trail, Houston, TX - United States
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Mainstay Suites Texas Medical Center/Reliant Park
1/29

About

Located in Houston, 2.1 miles from Houston Zoo, MainStay Suites Texas Medical Center-Reliant Park provides accommodations with a fitness center, free private parking and a shared lounge. This 3-star hotel offers a 24-hour front desk and an ATM. The hotel has an outdoor swimming pool and free shuttle service. Selected rooms contain a kitchen with a fridge and a microwave. The hotel has a sun terrace. A business center and vending machines with snacks and drinks are available on site at MainStay Suites Texas Medical Center-Reliant Park. Houston Museum of Natural Science is 2.6 miles from the accommodation, while NRG Park is 2.6 miles away. William P. Hobby Airport is 7.5 miles from the property.

Guest Rating

6.5

Pleasant

Based on 440 reviews

Location

7.1
Show 160 Verified Reviews

Room Options

1/4

2 Queen Beds, Suite, Nonsmoking

sqft • 2 Queen

BalconyCoffee/tea machineDeskFlat-screen TV

Room Details and Photos

1/4

1 Queen Bed, Suite, Nonsmoking

323 sqft • 1 Queen

Alarm clockBalconyBath or ShowerCarbon monoxide detector

Room Details and Photos

1/6

1 King Bed, Suite, Nonsmoking, Accessible

323 sqft • 1 King

Accessible roomAir conditioningAlarm clockBalcony

Room Details and Photos

1/9

Queen Suite with Sofa Bed - Non-Smoking

323 sqft • 1 Queen and 1 Sofabed

Coffee/tea machineCrib(s)DeskHair dryer

Room Details and Photos

1/5

Queen Suite with Two Queen Beds - Accessible/Non-Smoking

323 sqft • 2 Queen and 1 Sofabed

Accessible roomCoffee/tea machineCrib(s)Desk

Room Details and Photos

Mainstay Suites Texas Medical Center/Reliant Park - All Inclusive Reviews Rating

6.5

Pleasant

Based on 440 reviews

Review summary

The hotel reviews highlight a strong positive sentiment regarding the location, with many guests appreciating its convenience for business meetings and easy access to parking. Additionally, the staff received commendations for their friendliness and helpfulness, contributing to a smooth check-in and check-out process. However, some guests noted issues with room cleanliness, including musty odors and maintenance concerns, which may need addressing.

Location

7.1
All Reviews
Staff6.6/10
Location7.1/10
Parking6.5/10
7.0

Brian

•

Posted on: 12-16-2025

I liked that it was affordable and the location was near downtown. I also appreciated the homeyness of the room.

The hallway felt a little oppressive because of the heat so maybe it needed some ventilation.

2.0

Allyson

•

Posted on: 12-7-2025

good location

The beds were awful. There were roaches in the bathroom, and the tub was dirty.

8.0

James

•

Posted on: 6-28-2025

staff were friendly and helpful

Bed needed a side table on both sides, bathroom sink needed more countertop space

4.0

Danilo

•

Posted on: 5-5-2025

location was good, easy checkin and checkout, and the size of the room was decent.

The hotel was really old, it was smelling old, the lighting was kind of dark.

10.0

Lola

•

Posted on: 3-6-2025

The location was perfect as I had to meet clients for business in different surrounding areas. Staff was pleasant and the amenities, although not used, appeared very clean and nicely laid out. I liked that my room had a mini kitchen and refrigerator/freezer which I did not use either but a definitely a bonus for anyone else. Will definitely consider Mainstay Suites for my next business trip.

No comments - all good

9.0

Shintri

•

Posted on: 9-21-2023

I didn't take advantage of the free continental breakfast. The location is great!

My neighbors during my stay were loud.

5.0

Anoop S.

•

Posted on: 7-17-2023

Location is good. Staff were good. Bed was comfortable.

No breakfast. Kitchen too small. No good food options nearby.

1.0

Reed

•

Posted on: 5-27-2023

easy to find plenty of free parking

the rooms were not completely clean, the staff does not pick up phone, the shower would not turn off

2.0

Maria

•

Posted on: 4-24-2023

free parking

the room smelled musty, the blanket had a black stain, there was a small roach in the bathroom and they desk clerk seemed bothered when I asked her for 2 extra towels and linens for the sofa sleeper

7.0

Heather

•

Posted on: 3-9-2023

Great location and helpful, friendly staff. Rooms are amazing and well suited for longer stays. Very accommodating with reservation changes and late night check in.

The breakfast options were very limited. Waffles and oatmeal are not much choice. There was no juice, milk, fruit, cereal, eggs. We were disappointed that it wasn't much and had to pay for breakfast as we didn't bring breakfast foods.

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 100.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Non-smoking property
Outdoor pool
Professional cleaning services
Wheelchair accessible

location

Mainstay Suites Texas Medical Center/Reliant Park

3134 Old Spanish Trail, Houston, TX

Top Hotel Destinations

$74
per night