2.5 Star Hotel

Extended Stay America Suites - Houston - Westchase - Westheimer

2424 W.Sam Houston Pkwy, Houston, TX - United States
View Map
Extended Stay America Suites - Houston - Westchase - Westheimer
1/39

About

This Extended Stay America - Houston - Westchase - Westheimer is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking and free local phone calls. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. Attractions within close proximity to the hotel include the The Galleria Mall, the Studio Movie Grill and the Houston Zoo.

Guest Rating

6.2

Pleasant

Based on 924 reviews

Cleanliness

6.3

Comfort

6.3

Value

6.3

Location

6.9

Satisfaction

6.2
Show 594 Verified Reviews

Room Options

1/5

Deluxe 2 Queen Accessible Non-Smoking

291 sqft • 2 Queen

Accessible roomAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/5

Queen Studio - Non-Smoking

302 sqft • 1 Queen

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/5

Deluxe Studio with 2 Queen Beds - Non-Smoking

302 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

Extended Stay America Suites - Houston - Westchase - Westheimer - All Inclusive Reviews Rating

6.2

Pleasant

Based on 924 reviews

Review summary

The hotel reviews reflect a mix of experiences, with many guests noting the spaciousness and comfort of the rooms, as well as the excellent location and helpfulness of the staff. However, concerns about cleanliness, maintenance issues, and a slow check-in process have been highlighted, indicating areas for improvement. Overall, while the staff's friendliness and the hotel's location received positive remarks, the reviews suggest that cleanliness and upkeep need significant attention.

Cleanliness

6.3

Comfort

6.3

Value

6.3

Location

6.9

Satisfaction

6.2
All Reviews
Staff6.4/10
Cleanliness6.3/10
Comfort6.3/10
Value6.3/10
Location6.9/10
Parking6.5/10
Noise6.2/10
Satisfaction6.2/10
3.0

CH

Posted on: 1-31-2025

Location is very good

Lots roaches, broken cabinet door. Didn’t have microwave oven, one front desk man said there is no microwave provided, but next day the lady in front desk said there should be one provided.

8.0

Amy

Posted on: 11-21-2022

Great place and location

A bit of

7.0

Leslie

Posted on: 10-3-2022

The location was great. The lady at the desk was friendly and helpful.

I didn’t have a phone in my room and some of the lights in the room didn’t work.

4.0

Marlon

Posted on: 6-11-2022

The location is perfect

It's a little scary with the police picking in the door across the hall couldn't sleep the rest of the night management didn't seem to care it's kind of brushed it off very scary

2.0

Paul

Posted on: 11-30-2021

Rooms were spacious and the location is great

Roaches, Roaches and more Roaches. I had 3 rooms and ALL OF THEM had roaches.

5.0

Verified

Posted on: 11-9-2021

Friendly and helpful staff. Full kitchen. Spacious room with good lay out. Great coffee shop next door. Convenient location.

Roaches ¿¿ ¿¿ ¿¿ No cookware/plates/flatware; no coffee pot.

8.0

Verified

Posted on: 5-6-2021

The hotel room was clean and well supplied with soap and towels. The staff was excellent (they listened, were relaxed and pleasant). The location was good because I had quick easy access to the highway and restaurants.

My room was not shielded from the noises made by passing guests in the hallway, there was also some unusual distracting noises from the room above mine. There was no &no kitchen utensils The front of the hotel was not well maintained ( leaves and pool

10.0

Crystal

Posted on: 4-17-2021

Excellent hospitality.

Receptionist had excellent customer service.

9.0

Matthew

Posted on: 10-28-2020

The size of the room and comfortable clean bed.

No it was not

9.0

Kathryn

Posted on: 7-1-2019

Front desk staff,  are fantastic! Location is great.

Showing 1-10 of 44 reviews

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

location

Extended Stay America Suites - Houston - Westchase - Westheimer

2424 W.Sam Houston Pkwy, Houston, TX

Top Hotel Destinations

$71
per night