2.5 Star Hotel
Extended Stay America Suites - Houston - Westchase - Westheimer

About
This Extended Stay America - Houston - Westchase - Westheimer is located in Houston and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Houston is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking and free local phone calls. Free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Complimentary weekly services is provided and daily service is offered for a fee. Towels and linen can be exchanged at the front desk at any time. Attractions within close proximity to the hotel include the The Galleria Mall, the Studio Movie Grill and the Houston Zoo.
Guest Rating
Pleasant
Cleanliness
Comfort
Value
Location
Satisfaction
Room Options
Deluxe 2 Queen Accessible Non-Smoking
291 sqft • 2 Queen
Room Details and Photos
Queen Studio - Non-Smoking
302 sqft • 1 Queen
Room Details and Photos
Deluxe Studio with 2 Queen Beds - Non-Smoking
302 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Extended Stay America Suites - Houston - Westchase - Westheimer - All Inclusive Reviews Rating
Pleasant
Review summary
The hotel reviews reflect a mix of experiences, with many guests noting the spaciousness and comfort of the rooms, as well as the excellent location and helpfulness of the staff. However, concerns about cleanliness, maintenance issues, and a slow check-in process have been highlighted, indicating areas for improvement. Overall, while the staff's friendliness and the hotel's location received positive remarks, the reviews suggest that cleanliness and upkeep need significant attention.
Cleanliness
Comfort
Value
Location
Satisfaction
CH
•Posted on: 1-31-2025
Location is very good
Lots roaches, broken cabinet door. Didn’t have microwave oven, one front desk man said there is no microwave provided, but next day the lady in front desk said there should be one provided.
Amy
•Posted on: 11-21-2022
Great place and location
A bit of
Leslie
•Posted on: 10-3-2022
The location was great. The lady at the desk was friendly and helpful.
I didn’t have a phone in my room and some of the lights in the room didn’t work.
Marlon
•Posted on: 6-11-2022
The location is perfect
It's a little scary with the police picking in the door across the hall couldn't sleep the rest of the night management didn't seem to care it's kind of brushed it off very scary
Paul
•Posted on: 11-30-2021
Rooms were spacious and the location is great
Roaches, Roaches and more Roaches. I had 3 rooms and ALL OF THEM had roaches.
Verified
•Posted on: 11-9-2021
Friendly and helpful staff. Full kitchen. Spacious room with good lay out. Great coffee shop next door. Convenient location.
Roaches ¿¿ ¿¿ ¿¿ No cookware/plates/flatware; no coffee pot.
Verified
•Posted on: 5-6-2021
The hotel room was clean and well supplied with soap and towels. The staff was excellent (they listened, were relaxed and pleasant). The location was good because I had quick easy access to the highway and restaurants.
My room was not shielded from the noises made by passing guests in the hallway, there was also some unusual distracting noises from the room above mine. There was no &no kitchen utensils The front of the hotel was not well maintained ( leaves and pool
Crystal
•Posted on: 4-17-2021
Excellent hospitality.
Receptionist had excellent customer service.
Matthew
•Posted on: 10-28-2020
The size of the room and comfortable clean bed.
No it was not
Kathryn
•Posted on: 7-1-2019
Front desk staff,  are fantastic! Location is great.
Showing 1-10 of 44 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed upon request. Charges may apply.
Important Info:
Please note that housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Extended Stay America Suites - Houston - Westchase - Westheimer
2424 W.Sam Houston Pkwy, Houston, TX
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