2.5 Star Hotel
Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG

About
This hotel is located in the heart of Houston, Texas and offers guests free wired and wireless high-speed Internet access, a great way to stay in touch while away. Enjoy a nice refreshing swim with the family in the outdoor pool or get in a good work out in the on site fitness center. Plan for that upcoming meeting in the spacious meeting rooms. Check out the night life at the nearby Downtown area and enjoy a nice shopping trip to the Willowbrook Mall and Memorial City Mall. Come back to rest at the end of the day in the comfort away from home in the guest rooms, equipped with a 32 inch flat panel TV .
Guest Rating
Good
Cleanliness
Location
Satisfaction
Room Options
2 Queen Beds Suite
270 sqft • 2 Queen
Room Details and Photos
1 King Bed Standard Communication Non-Smoking accessible Tub
270 sqft • 2 Double
Room Details and Photos
King Room - Mobility Access/Hearing Accessible
sqft • 1 King
Room Details and Photos
Standard Room
sqft • 1 Double
Room Details and Photos
King Suite - Non-Smoking
sqft • 1 King and 1 Sofabed
Room Details and Photos
Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG - All Inclusive Reviews Rating
Good
Review summary
The hotel received positive feedback for its cleanliness and well-equipped rooms, featuring amenities such as microwaves, fridges, and coffee makers. Guests highlighted the friendly and attentive staff, contributing to a pleasant overall experience. Additionally, the hotel's location was praised for being in a good neighborhood, with easy access to restaurants and attractions, despite one negative review.
Cleanliness
Location
Satisfaction
Martinez
•Posted on: 7-29-2025
Near the outlets. Good neighborhood
Jerra
•Posted on: 2-17-2025
Location is great
Seems that majority of the hotels around that area are nothing to be desired, it's just a prime location. It's just an average hotel.
Estefany
•Posted on: 3-21-2023
Breakfast was delicious and location super clean. Friendly and attentive staff and service.
Kimberly
•Posted on: 11-19-2022
room was clean
bathroom had leftover hair on the wall
Minh
•Posted on: 10-7-2022
I can't say enough good thing about Holiday Inn Expresss Hotel. During our trip to Texas, we stayed at 3 different locations and liked them all. Everything was well-thought from the chexk-in, check-out process (believe or not, it took us less than a minutes!) to the little things like a welcome note. Rooms were very clean and had everything we needed: microwave, fridge, coffee maker, iron and board... On top of that, staffs were very friendly and helpful. .. I can go on and on and on and on but try them by youself on your next trip, you'll be glad you did. BTW, the complimentary breakfast was excellent! it makes me want to come staying ust for itI hope my review helps others as previous reviews helped me. Happy travel everyone!
Snacks at the vending machines can be expensive.
Jennifer
•Posted on: 9-29-2021
It’s very clean and comfortable with a great location
There’s nothing that I didn’t like about the property
Cavazos
•Posted on: 2-18-2021
The location is great. Close to the beltway, surrounded by a pharmacy, great restaurants, grocery store and offer good WiFi and cable.
More ppl should answer be working at front desk. The height of the beds is a bit high especially if you have arthritis or are handicapped.
Verified
•Posted on: 1-24-2018
Great location away from construction but close to great restaurants and other attractions. Staff was friendly and helpful
Hot breakfast could have been better. The sausage patties looked like they had been steamed or just heated up in an oven. Not very appetizing. The rest was ok
Denise
•Posted on: 11-5-2014
The hotel was very clean and seemed like a newer hotel. It was quiet and the staff was friendly and helpful. Very pleasant stay.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Sep 1, 2025 until Sun, Mar 29, 2026
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG
9120 West Road, Houston, TX
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