2.5 Star Hotel

Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG

9120 West Road, Houston, TX - United States
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Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG
1/49

About

This hotel is located in the heart of Houston, Texas and offers guests free wired and wireless high-speed Internet access, a great way to stay in touch while away. Enjoy a nice refreshing swim with the family in the outdoor pool or get in a good work out in the on site fitness center. Plan for that upcoming meeting in the spacious meeting rooms. Check out the night life at the nearby Downtown area and enjoy a nice shopping trip to the Willowbrook Mall and Memorial City Mall. Come back to rest at the end of the day in the comfort away from home in the guest rooms, equipped with a 32 inch flat panel TV .

Guest Rating

7.8

Good

Based on 338 reviews

Cleanliness

7.8

Location

8.3

Satisfaction

7.6
Show 157 Verified Reviews

Room Options

1/2

2 Queen Beds Suite

270 sqft • 2 Queen

Air conditioningBath or ShowerClosetCoffee/tea machine

Room Details and Photos

1 King Bed Standard Communication Non-Smoking accessible Tub

270 sqft • 2 Double

Accessible roomAir conditioningBath or ShowerCloset

Room Details and Photos

King Room - Mobility Access/Hearing Accessible

sqft • 1 King

Accessible roomAir conditioningBath or ShowerDesk

Room Details and Photos

Standard Room

sqft • 1 Double

Air conditioningBath or ShowerCrib(s)Desk

Room Details and Photos

1/6

King Suite - Non-Smoking

sqft • 1 King and 1 Sofabed

Air conditioningBath or ShowerDeskFlat-screen TV

Room Details and Photos

Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG - All Inclusive Reviews Rating

7.8

Good

Based on 338 reviews

Review summary

The hotel received positive feedback for its cleanliness and well-equipped rooms, featuring amenities such as microwaves, fridges, and coffee makers. Guests highlighted the friendly and attentive staff, contributing to a pleasant overall experience. Additionally, the hotel's location was praised for being in a good neighborhood, with easy access to restaurants and attractions, despite one negative review.

Cleanliness

7.8

Location

8.3

Satisfaction

7.6
All Reviews
Staff7.7/10
Cleanliness7.8/10
Location8.3/10
Satisfaction7.6/10
10.0

Martinez

Posted on: 7-29-2025

Near the outlets. Good neighborhood

7.0

Jerra

Posted on: 2-17-2025

Location is great

Seems that majority of the hotels around that area are nothing to be desired, it's just a prime location. It's just an average hotel.

10.0

Estefany

Posted on: 3-21-2023

Breakfast was delicious and location super clean. Friendly and attentive staff and service.

9.0

Kimberly

Posted on: 11-19-2022

room was clean

bathroom had leftover hair on the wall

10.0

Minh

Posted on: 10-7-2022

I can't say enough good thing about Holiday Inn Expresss Hotel. During our trip to Texas, we stayed at 3 different locations and liked them all. Everything was well-thought from the chexk-in, check-out process (believe or not, it took us less than a minutes!) to the little things like a welcome note. Rooms were very clean and had everything we needed: microwave, fridge, coffee maker, iron and board... On top of that, staffs were very friendly and helpful. .. I can go on and on and on and on but try them by youself on your next trip, you'll be glad you did. BTW, the complimentary breakfast was excellent! it makes me want to come staying ust for itI hope my review helps others as previous reviews helped me. Happy travel everyone!

Snacks at the vending machines can be expensive.

10.0

Jennifer

Posted on: 9-29-2021

It’s very clean and comfortable with a great location

There’s nothing that I didn’t like about the property

9.0

Cavazos

Posted on: 2-18-2021

The location is great. Close to the beltway, surrounded by a pharmacy, great restaurants, grocery store and offer good WiFi and cable.

More ppl should answer be working at front desk. The height of the beds is a bit high especially if you have arthritis or are handicapped.

10.0

Verified

Posted on: 1-24-2018

Great location away from construction but close to great restaurants and other attractions. Staff was friendly and helpful

Hot breakfast could have been better. The sausage patties looked like they had been steamed or just heated up in an oven. Not very appetizing. The rest was ok

10.0

Denise

Posted on: 11-5-2014

The hotel was very clean and seemed like a newer hotel. It was quiet and the staff was friendly and helpful. Very pleasant stay.

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Sep 1, 2025 until Sun, Mar 29, 2026

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Wheelchair accessible

location

Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road By IHG

9120 West Road, Houston, TX

Top Hotel Destinations

$84
per night