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Guest Rating
Very Good
Location Of Hotel
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Show 74 Verified Reviews
This hotel is located in the University of Texas El Paso, minutes from downtown El Paso. This property features an outdoor pool, hot tub, and on-site fitness center. Each room at the Hilton Garden Inn El Paso University includes a microwave, coffee maker and a refrigerator. Other room amenities include a cable TV and complimentary high-speed internet access. The El Paso Hilton Garden Inn features an on-site restaurant that serves American and Southwest cuisine and also offers an outdoor pavilion lounge. In-room dining is available every evening and lounge service is also available. This property offers a 24-hour shuttle service. Juarez, Mexico is minutes from the Hilton Garden Inn El Paso University, Texas. El Paso International Airport and Fort Bliss are 8 miles away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests must be 21 years of age or older to check-in at the property. Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff
- The location
- Food nearby. Easy access to freeway.
Cons -
- I complained about the extra noise from the room next door, from 11 pm until 4 am (they had a party) and at reception they did nothing, I had to change rooms the next day. Also, they charge for parking, and they don't make that clear on the website.
- When we first walked into the Hotel our first impression was disappointing because the front desk personnel were inappropriately dressed. We got there early due to the time zone change from where we came from and were forced to wait an hour in the lobby.
- Room was outdated, the hallways were dark.
Business Traveler (43)
Solo Traveler (59)
Traveling as Couple (113)
Family with Young Children (94)
Family with Teens (9)
Senior Traveler (7)
Group Traveler (30)
Room Options
Queen Room with Two Queen Beds - Mobility and Hearing Access
300 sqft • 2 Queen
Room Details and Photos
1 King Bed
270 sqft • 1 King
Room Details and Photos
One-Bedroom Queen Suite with Sofa Bed
400 sqft • 1 Queen • 1 Queen • 1 Sofabed
Room Details and Photos
Parlor Murphy Bed Only
323 sqft • 1 Sofabed
Room Details and Photos
Queen Room
sqft • 1 Queen
Room Details and Photos
Location
Hilton Garden Inn El Paso
111 W University Avenue, El Paso, TX
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