2.5-Star Hotel

Extended Stay America Suites - Dallas - Frankford Road

18470 North Dallas Parkway, Dallas, TX - United States
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Extended Stay America Suites - Dallas - Frankford Road
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$62

2.5-Star Hotel

Extended Stay America Suites - Dallas - Frankford Road

18470 North Dallas Parkway, Dallas, TX - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
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Guest Rating

6.6

Pleasant

Based on 716 reviews

Location Of Hotel

7.7

Hotel Cleanliness

6.8

Hotel Staff

7.3

Overall Quality

6.6

Show 87 Verified Reviews

About

Located in Plano, 11 miles from Historic Downtown Plano, Extended Stay America Suites - Dallas - Frankford Road provides accommodations with an outdoor swimming pool, free private parking and a fitness center. The property is around 11 miles from Preston Center, 13 miles from Zero Gravity Amusement Park and 13 miles from Highland Park Village. The hotel features a hot tub, a 24-hour front desk and free WiFi throughout the property. Guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with cable channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. All guest rooms will provide guests with a fridge. Southern Methodist University is 14 miles from Extended Stay America Suites - Dallas - Frankford Road, while Meadows Museum is 14 miles away. Dallas Love Field Airport is 14 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Microwave
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

6.6

Pleasant

Based on 716 reviews

Location Of Hotel

7.7

Hotel Cleanliness

6.8

Hotel Staff

7.3

Overall Quality

6.6

Pros +

  • I got charged to sleep in a room we couldnt even check into. they said they had no running water, no ac/heat, no electric. The crappiest service I have ever seen.
  • I liked that there were seperate rooms with doors so the early risers and nught owls were not conflicting.
  • Management loud and not organized

Cons -

  • Bathtub not clean, looked like someone wore shoes in it. The sink sprayed water on you if you turned it up very much. Worst of all was the lack of breakfast. And the last day there wasn't even coffee.
  • sreaming all night
  • I the A/C was broke for 3 days. I asked to be moved to another room and was told that I had to wait for an AC repair. After the repair was already done the staff barge in my room when asked not to. This was the worst hotel I have ever been too.

Top Quotes:

"Great room - had a full kitchen."

"Convenient location."

"The room was fantastic, the staff was beyond friendly, and the atmosphere was very, very welcoming."

Business Traveler (98)

Solo Traveler (179)

Traveling as Couple (152)

Family with Young Children (111)

Family with Teens (40)

Senior Traveler (23)

Group Traveler (17)

1
I got charged to sleep in a room we couldnt even check into. they said they had no running water, no ac/heat, no electric. The crappiest service I have ever seen.
3
I liked that there were seperate rooms with doors so the early risers and nught owls were not conflicting.
Bathtub not clean, looked like someone wore shoes in it. The sink sprayed water on you if you turned it up very much. Worst of all was the lack of breakfast. And the last day there wasn't even coffee.
2
Management loud and not organized
sreaming all night
1
The hotel room was clean.
I the A/C was broke for 3 days. I asked to be moved to another room and was told that I had to wait for an AC repair. After the repair was already done the staff barge in my room when asked not to. This was the worst hotel I have ever been too.

Room Options

1/5
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2 Bedroom Suite 2 Queens Non-Smoking

291 sqft • 2 Queen

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Room Details and Photos

1/11
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Suite Queen Non-Smoking

291 sqft • 1 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

1/6
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sqft

Air conditioningAlarm clockDeskHair dryer

Room Details and Photos

Location

Extended Stay America Suites - Dallas - Frankford Road

18470 North Dallas Parkway, Dallas, TX