3.5-Star Hotel

Crowne Plaza Hotel Dallas Downtown By IHG

1015 Elm Street, Dallas, TX - United States
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Crowne Plaza Hotel Dallas Downtown By IHG
1/72
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$160
per night

3.5-Star Hotel

Crowne Plaza Hotel Dallas Downtown By IHG

1015 Elm Street, Dallas, TX - United States
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Guest Rating

6.4

Pleasant

Based on 2432 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.1

Hotel Staff

7.3

Overall Quality

6.4

Show 50 Verified Reviews

About

Within minutes of popular Dallas attractions such as the JFK Memorial, this city center hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool. While staying at the Crowne Plaza Dallas Downtown by IHG, guests can enjoy free weekday newspapers in the lobby, a state-of-the-art fitness center and an on-site tour desk. The hotel also features 24-hour front desk service and wireless internet access. Steps from the Dallas Downtown Crowne Plaza Hotel is the Dallas Aquarium and the famed House of Blues bar and entertainment venue. The American Airlines Center, home to the Stars hockey team is also nearby.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests must be 21 years old or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Facilities for disabled guests available
Fitness center
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Wheelchair accessible

Guest Rating

6.4

Pleasant

Based on 2432 reviews

Location Of Hotel

7.9

Hotel Cleanliness

7.1

Hotel Staff

7.3

Overall Quality

6.4

Pros +

  • The location to the venue I was headed to was good
  • Close proximity to downtown.
  • The location was the best part.

Cons -

  • The parking that i oayed for with the room is small and doesnot acomadate pickups so i was left to park at a oarking lot for 75 dlls a day.
  • The air in my room had to be repaired and it left the carpet wet. the room wasn't super clean.
  • Dangerous location. Very very dirty. Bathtub didn?t drain. Linen smelt funny. Outdoor pool makes use dependent on weather. Below average food in hotel restaurant.

Top Quotes:

"The location is really good. The club Thrive is right downstairs. "

"It was close to the convention center and it was very quiet."

"Staff was very helpful."

Business Traveler (411)

Solo Traveler (510)

Traveling as Couple (827)

Family with Young Children (478)

Family with Teens (56)

Senior Traveler (29)

Group Traveler (340)

7
5/29/2025
The parking that i oayed for with the room is small and doesnot acomadate pickups so i was left to park at a oarking lot for 75 dlls a day.
8
5/26/2025
The location to the venue I was headed to was good
The air in my room had to be repaired and it left the carpet wet. the room wasn't super clean.
3
5/8/2025
Close proximity to downtown.
Dangerous location. Very very dirty. Bathtub didn?t drain. Linen smelt funny. Outdoor pool makes use dependent on weather. Below average food in hotel restaurant.
4
5/7/2025
The location was the best part.
I didn't like the room. It was supposed to have an balcony and it didn't. The toilet didn't work right.

Room Options

1/5

1 King Junior Suite

sqft • 1 King

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/6

Premium Queen Room with Two Queen Beds and City View

323 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerCity view

Room Details and Photos

1/11

1 King 1 Double Premium

270 sqft • 2 King

Air conditioningClosetCoffee/tea machineComplimentary drinking water

Room Details and Photos

1/6

Double Room - Mobility Access with Roll-in Shower

323 sqft • 1 Queen

Accessible bath/showerAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/5

1 King 1 Double Premium City View

270 sqft • 1 King and 1 Double

Air conditioningAlarm clockCity viewCloset

Room Details and Photos

1/5

Standard Room

323 sqft • 1 King or 2 Double

Air conditioningAlarm clockBath or ShowerCoffee/tea machine

Room Details and Photos

Location

Crowne Plaza Hotel Dallas Downtown By IHG

1015 Elm Street, Dallas, TX