Hotel O Grand Inn Channelview I-10

Nothing the add is fake there's no restaurant no ice machine the place a ghost town straight trash the bathroom sink was stopped up no toilet seat no shower Handell flying bugs in room couldn't sleep very dirty

Everything the lady in the office is very rude the place needs to be condemn

The Hotel was CLOSED when I got there and looked in really bad condition . And then when I called you guys to let you know the Hotel was closed i got put on hold twice for over an hour . Very very bad experience !

Hotel was CLOSED when I got there and in really bad condition also !

I did not like everything about the hotel. It had roaches, mold, toilet over flowed, TV didn't work. It was a bad experience. The manager stated that bugs is not a bad thing... if the hotel is remodeling then it should be closed until finish...

Did not stay, place looks abandoned, door was locked, night window was closed no lights on and sign in window stating no longer taking reservations. Whole place looked abandoned no cars, nothing. Tried calling, no answer. Had to go down the road and f

She gave us our money back.

Clerk gave us some else's room at 3am. We could have been shot. Rooms were dirty. Parking lot was dirty. We asked for our money back.

The staff was unprofessional and really rude. One of the staff members barged in my room smoking and shouting at me as I was on my way out. I'm never coming back here.

Convenient location

This was the most disgusting hotel that I have ever stayed in. Their website says renovated...it's not. The room had exposed wires, writing on the mirrors, lights didn't work. Truly a waste of money.

Nothing want a refund

Everything want my refund

The price was awesome!

It could have had more amenities!

I seen a roach.

Hotel itself

Leaving

I didn't even stay. It was nothing like the pictures showed. It was trashy and ruin down. I was too afraid to stay there. The only cat in the parking lot had all 4 doors trunk and hood open with various sheets and clothes hanging all over it, trash falling out of it everywhere, rooms boarded up, the hole place gave me a very bedbuggy, dirty condoms, rooms by the hour type place.

Nothing we didn't get to stay

False advertisingNo refundOWNER stated to us that he's not on booking.com

hadn’t given my booking info and the front desk lady was saying she didn’t have rooms. had a gentleman outside the hotel

everything was a mess

I loved the owner of the property she's a sweetheart.

My room smelled like urine. Like someone peed all over the room. I called for housekeeping and she came on my check out day at 7am. For me it was to late the deed was done

Bad

walls were torn to shreds. it has a tv from the 90s the comforter is paper thin. do not stay here!

Nothing at all

Ripped me out of 300 bucks wouldn’t refund me and the place is run down really bad!!!!

Nothing bad expierience

Air condition didt work no water on showerlights flickering tv did work no towels room was dirty had to ask for refundido and moved to another hotel

Bad

FALSE ADVERTISEMENT!!! The rooms look nothing like the pictures and they have nothing that is listed (microwave,refrigerator etc.) I had to switch rooms 3 times due to no refrigerator and no microwave in the first room and im a diabetic. In the second room the toilet overflowed and flooded the room. In the last room it had a refrigerator and no microwave. The toilet in this room had issues as well. The manager gave my key to someone else and stated that she forgot that i was in the room. My key didnt work on more than one occasion and the manager was not available to replace my key on more than one occasion.

There was no breakfast and they wouldn't honor the booking.com reservation without paying the difference apon check-in. And no it wasn't a deposit. They refused my reservation saying they did not have to honor it even tho i paid