Comfort Suites Bay City East

The location of this hotel was a decent proximity to my event. It was only 30 minutes away compared to others being an hour.

The water in the shower didn’t drain well so it caused us to be standing in dirty water up to our ankles while we showered

Friendly customer service, lighting in parking lot, close to shopping and restaurants.

Friendly customer service, lighting in the parking lot, convenient to shops and eating places.

Super sweet staff, very attentive

The room was okay, the couch had stains, the ceiling had stains, areas of the walls were torn or holed, some of the furniture was broken in areas and the bath tub had rust in it.

The room was big, bed was comfortable and it was clean and friendly

I loved everything! I would highly recommend to anyone!

The friendly staff from the moment we walked in until we checked out. The Sunday breakfast was also exceptional.

The elevator was not working and we were on the top floor.

The room, the price, the location, the staff.

The shower in Room 305 sounds like an aieplane taking off when turned on. That requires immediate attention.

The beds were very comfortable.

The bathroom needs an update. The faucets and fixtures need to be replaced. The wrong bathtub faucet was installed.

Location is convenient and had breakfast included.

My reservation was for 2 queen beds but they gave us 1 king. I paid extra for this bed. They said didn¿t know what happened, ask me talk to manager next day?! They also gave me the worst room possible by the pool and extended pool hour to 11 pm! So noisy!

Cleanliness,great breakfast and easy check in/out

Everything was great about the hotel

Did not like alot! Room was dirty! Bathtub was very dirty mold! Did not clean room as requested

The room was nice and big

got to room beds were not made had to get put in another room. They acted like it was nothing wrong..ants all by pool .no hot breakfast..for the price I paid i was very disappointed

Everyone was so nice and helpful. Breakfast was delicious and everyone made me feel safe since they were wearing my and it was a requirement for all guest to wear it too.

Clean. Quiet. Smelled new

Free breakfast

Dirty... Typical Choice brand hotel...same problems I've had at other choice brand places.

Very Impressed , very nice staff clean rooms and comfy beds . I work in the IHG hotels so not being able to use my discount on the time I went I booked with price like and got Comfort Inn . I was really impressed and would stay there again in the future.

Free breastfed, nice room, very clean.

The gym was small and hot

large rooms, very nice and clean. Staff was great.

nothing at all really enjoyed our stay.

Very friendly and accommodating front office and breakfast room staff. Rate was good.

Nothing too serious: Toilet was very dirty in areas that aren't seen at first glance; no stayover service to the room whatsoever even though I was out all day. One bed was very 'squeaky.'

This was a phenomenal room! Beautiful, big, wonderful bed! Check in was a breeze.

Breakfast was very limited. Coffee empty at 8:30am. Off brand cereals tasted stale, more than half the tables were sticky and dirty, yogurt had only 1 flavor with only 3 packages. We couldn't find anyone to check out with. Rang the bell but no one came