Best Western Plus Bay City Inn & Suites

Good breakfast

It was ok but not a 5 star I give it a 2 star our toilet didn?t work well but beds were soft.

Guess I'll never know since I booked two rooms and was told at check in only one room was reserved for me and my family.

Can't say since we never stayed.

Comfortable beds, clean room, hot breakfast

Nope, it was a great experience

The hotel has a good location

Needs better upkeep and cleaning standards. The elevator wasn't working so they placed us on the first floor. The room we were placed in had a live but in the bed under the sheets so we requested to be moved. We were then moved to a dirty room.

Location

Lights went out facility doesn¿t operate of generator. Staff didn¿t know what to do. I recommend this place if the weather isn¿t bad.

Full breakfast, location to my family and price

bathroom floor could have been cleaner

Really nice hotel. Nice workout room I would stay here again if the staff would wear masks.

Girl at the front desk told me she doesn't believe in wearing a mask. Then she went outside and sat in her boyfriend's car. I called the front desk to tell her the toilet was overflowing. Couldn't find her. She finally got me a new room and went outside

It was convenient to get to and not busy at all.

It’s a chain hotel and they didn’t have any cribs. It said they were 100% smoke free but our room smelled weird.

Very clean and renovated. Beds were comfortable and pillows .

Didnt have hair dryer provided

Size, cleanliness, location.staff.breakfast.

Very new

Tv channels took a while to load.

Very clean & modern.

Breakfast menu is limited & there is a lot of opportunity for improvement

The hotel room is clean and comfortable.

The hotel is renovated and clean.

It is clean & has a good breakfast

Extremely well kept, clean and the staff bent over backwards to accommodate me.

The room was clean and nice.

The free breakfast it was terrible brown scrambled eggs no other type of protein no sausage, bacon nothing at all . The toaster didn't work someone surely had said something to the staff. If that's how it's going to be don't offer it

The location and the availability were good factors in my decision to stay. The staff was great during check in & out. The breakfasts wasn’t a veritable due to them “barely opening back up”, they told me that as soon as we checked in.

It wasnt as clean as it should of been, the coffee pot was moldy and there was a bug on the bed as soon as we walked in.

Slept ok.

Rude host. Pool closed. Was charged twice. One by the hotel one by booking. It was never resolved.

I like that it was clean

The pool was closed and the elevators were out of service