2.5 Star Hotel
SureStay Plus Hotel by Best Western Sevierville
About
The Econo Lodge hotel is ideally located less than five miles away from downtown Pigeon Forge and the majestic Smoky Mountains, and just one mile from historic downtown Sevierville. This hotel is located adjacent to Cracker Barrel Old Country Store, Ruby Tuesday and Starbucks, and within walking distance to many other restaurants. The surrounding area provides a variety of activities, including Sevierville city parks, a movie theater and Smokies Park, home of the Tennessee Smokies baseball team. Guests are invited to enjoy amenities like free continental breakfast, free wireless high-speed Internet access, free local calls and seasonal outdoor pool with water slide. Business travelers can take advantage of conveniences like the public computer with Internet access and copy and fax services. All of our guest rooms come equipped with standard amenities as well as curved shower rods, hair dryers, refrigerators, spacious work desks and cable television. Some rooms feature microwaves, coffee makers and whirlpool bathtubs. Nonsmoking rooms can be requested. For added convenience while you travel, we offer coin-operated laundry facilities. Ample parking is available for cars, truck and buses.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Queen Room with Two Queen Beds - Non-Smoking
sqft • 2 Queen
Room Details and Photos
1 King Bed, Nonsmoking
sqft • 1 King
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Great location!
- I like the friendliness of the staff.
- Clean, friendly staff, good breakfast
Cons -
- Hard to get in and out of.
- The lack of silence, it was way too noisy. Therefore I checked out the same day I checked in so I do not know why I was charged for two days when I turned my keys in the day of.
- Room was little small but still very nice
Business Traveler (204)
Solo Traveler (276)
Traveling as Couple (1308)
Family with Young Children (1146)
Family with Teens (22)
Senior Traveler (22)
Group Traveler (155)
Total (2745)
Austin
•Posted on: 1-30-2026
Great location!
Hard to get in and out of.
Hortense A.
•Posted on: 1-29-2026
I like the friendliness of the staff.
The lack of silence, it was way too noisy. Therefore I checked out the same day I checked in so I do not know why I was charged for two days when I turned my keys in the day of.
Billy
•Posted on: 1-23-2026
Clean, friendly staff, good breakfast
Room was little small but still very nice
Keyton
•Posted on: 1-22-2026
Location.
Well, outside seems nice. Staff was initially friendly. Checked in, about 45 minutes into our stay the fire alarm goes off in the whole hotel, fire department shows up. I tried using the phone room to call the lobby to ask if we're suppose to evacuate..nothing. Just dual tone.. I use my cell, call and they said not to evacuate all is fine. Ok... I go to brush my teeth and I see two roaches climbing on the walls.. ok GOTTA GO. Load up my stuff, went to the lobby and request a refund. Gentleman was polite and understood. Stated my refund would be done by the manager and I left.. this place isnt for meFYI. The tub didnt drain either.. pics leave alot! To be desired for..When I went to the lobby to request a refund, employee was polite and stated no problem. I gave my card to them to issue the refund and he stated it would have to be the manager.. so we will see what happens. Will update!
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
SureStay Plus Hotel by Best Western Sevierville
680 Winfield Dunn Pkwy, Sevierville, TN
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