2.5 Star Hotel

Holiday Inn Express Hotel & Suites Pigeon Forge By IHG

308 Henderson Chapel Road, Pigeon Forge, TN - United States
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Holiday Inn Express Hotel & Suites Pigeon Forge By IHG
1/50

About

This completely nonsmoking hotel in Pigeon Forge, Tennessee offers breakfast and free Wi-Fi. Dollywood Amusement Park and NASCAR Speed Park are less than 3 miles from the hotel. Every room at the Holiday Inn Express Hotel & Suites comes equipped with a coffee maker, a microwave and a mini-refrigerator. The rooms also include cable TV and a work desk. The Pigeon Forge Holiday Inn Express Hotel & Suites features an indoor pool. A tour desk and laundry facilities are also available on-site. The Hatfield & McCoy's Dinner Feud, LeConte Center, The Island and the Titanic Museum are less than two miles away.

Guest Rating

8.6

Very Good

Based on 386 reviews

Cleanliness

9.7

Comfort

8.5

Location

10

Satisfaction

8.5
Show 158 Verified Reviews

Room Options

1/5

1 King Bed Suite Addl Living Area

399 sqft • 1 King

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

1/2

2 Queen Beds Standard

270 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

1/4

Standard Room

323 sqft • 1 King or 2 Queen

Air conditioningBath or ShowerCoffee/tea machineDesk

Room Details and Photos

Holiday Inn Express Hotel & Suites Pigeon Forge By IHG - All Inclusive Reviews Rating

8.6

Very Good

Based on 386 reviews

Review summary

The hotel receives high praise for its clean and spacious rooms, with guests consistently noting their satisfaction with the cleanliness. The breakfast offered a delicious variety of foods and beverages, adding to the positive experience. Additionally, the hotel boasts a great location near attractions and restaurants, complemented by friendly and helpful staff, making it an excellent choice for travelers.

Cleanliness

9.7

Comfort

8.5

Location

10

Satisfaction

8.5
All Reviews
Staff7.2/10
Cleanliness9.7/10
Comfort8.5/10
Location10/10
Breakfast7.1/10
Parking8.8/10
Pool8.2/10
Noise8.4/10
Satisfaction8.5/10
10.0

Johnson

Posted on: 8-6-2025

Breakfast was awesome. Good location near attractions.

9.0

John

Posted on: 7-20-2025

Our room was great. Big comfy bed. Room was clean. Breakfast was served with a variety of food and was hot and delicious.

9.0

Mark

Posted on: 7-11-2025

Great location and very clean.

Both indoor and outdoor pools were too cold.

9.0

Robin

Posted on: 6-4-2025

The location was great with plenty of parking. The staff were super friendly and helpful. Check in was easy. The room was spacious and clean. The ac worked wonderful. The fridge stayed cold with our drinks and snacks inside.

Please buy new mattresses. The ones in our room were worn out and saggy which made sleeping a little difficult. Also, who puts the soap dispenser for the bathroom sink 2 feet away from the sink? Please return to putting bar soap in the bathroom as young kids cannot reach soap dispenser.

10.0

brooke

Posted on: 6-1-2025

The location was in the perfect location, it felt very safe and comfortable.

I would like to of had bacon and scrambled eggs on the breakfast buffet. Also, I don’t like how they raise the rate on weekends and they should give a discount for repeat customers.

5.0

Ame

Posted on: 4-3-2025

Check in was nice and easy quick, was also able to check in earlier. Room was spacious. Bed was soft and comfortable but the pillows could be better, kinda flat.

Tubs were not clean, I had to clean it myself before use. Notice they were still not clean after we went out and came back, they replaced the towels but I can still spot that the tub was not clean.

10.0

Todd

Posted on: 1-31-2025

Very clean and very comfortable. The staff was extremely polite

10.0

Shell

Posted on: 12-31-2024

Staff was very nice! The male worker at the front desk during the night shift was always friendly and willing to help with whatever to make our stay a great experience! The breakfast ladies did a great job making sure everything was stocked and very efficient with time even when a lot of people were there! Room was cleaned exceptionally everyday and restocked! Room very clean! Breakfast was great! Service was exceptional

7.0

Nicole

Posted on: 10-15-2024

Location was good.

Rooms need updated. Beds are not comfortable. Our keys didn’t work every time we came back to our room.

10.0

D

Posted on: 9-22-2024

Location was great. Breakfast was excellent.

Showing 1-10 of 20 reviews

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleKitchen/KitchenetteFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The public areas at the property will be under renovation until 21 February 2019. Please note renovations will take place from 10:00 until 18:00. The indoor pool and hot tub will remain open.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Airport Shuttle
Kitchen/Kitchenette
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Airport shuttle (charges may apply)
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Kitchen
Microwave
Non-smoking property
Outdoor pool
Refrigerator
Shared kitchen
Spa services
Wheelchair accessible

location

Holiday Inn Express Hotel & Suites Pigeon Forge By IHG

308 Henderson Chapel Road, Pigeon Forge, TN

Top Hotel Destinations

$213
per night