2.5 Star Hotel

Quality Suites Morristown West

3660 West Andrew Johnson Highway, Morristown, TN - United States
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Quality Suites Morristown West
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About

The Comfort Suites hotel in Morristown is located four miles from Panther Creek State Park, which is located on the shores of Cherokee Lake, an impoundment of the Holston River. The park offers a variety of recreational activities, such as basketball, horseshoes, softball, volleyball, tennis and playgrounds. The campuses of Lincoln Memorial University, Walters State Community College and Carson-Newman College are also close to this Morristown, TN hotel. The hotel is approximately 30 miles from the Pigeon Forge/Gatlinburg area, which features attractions like Dollywood theme park and Great Smoky Mountains National Park. Several businesses and two major industrial parks are just minutes away. Guests of this Morristown, TN hotel can enjoy many amenities, including free local calls, free weekday newspaper and an indoor pool. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more. If you're leaving early, a Your Suite Success Grab & Go bag is available for the two hours prior to breakfast. Passes to a local exercise facility, National Fitness Center, are provided for guest use. Business travelers to this Tennessee hotel can appreciate the copy and fax machines. Pets are welcome with a small nightly fee. Coin-operated laundry facilities and same-day valet services are available for guest convenience. Every suite is equipped with a refrigerator, coffee maker, sofa sleeper and cable television with HBO. Keep your electronic devices charged with the recharge device including AC and USB outlets provided in all guest rooms.Executive suites offer wet bars, dining room tables, microwaves and whirlpool bathtubs.

Guest Rating

5.4

Based on 405 reviews

Location Of Hotel

7.4

Hotel Cleanliness

6.3

Hotel Staff

7.4

Overall Quality

5.6
Show 183 Verified Reviews

Room Options

1/6

1 King Bed, Suite, Nonsmoking

216 sqft • 1 King

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/2

2 Double Beds, Suite, Nonsmoking

323 sqft • 2 Double

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/5

King Suite

377 sqft • 1 King and 1 Sofabed or 2 Double and 1 Sofabed

Accessible by liftAdditional toiletAlarm clockBath or Shower

Room Details and Photos

1/4

King Suite - Non-Smoking

345 sqft • 1 King and 1 Sofabed

Accessible by liftAdditional toiletAlarm clockBath or Shower

Room Details and Photos

Guest Rating

5.6

Based on 303 reviews

Location Of Hotel

7.4

Hotel Cleanliness

6.3

Hotel Staff

7.4

Overall Quality

5.6

Pros +

  • Location was okay. Staff weren’t mean.
  • The pool, location, and staff was great.

Cons -

  • The pool area needs repair around. The steps going into pool are to far apart to step down. There should be a rail on each side not just in the middle. People with bad knees have a hard time going down and up. Some people need two rails to assist them.
  • Me and my wife woke up early morning to ants all over our bed and floor staff quickly changed our room
  • The shower had no hot water. Had to get a new room in the middle of the morning routine. Rooms had gross stuff on the walls.

Business Traveler (54)

Solo Traveler (48)

Traveling as Couple (126)

Family with Young Children (172)

Family with Teens (1)

Senior Traveler (3)

Group Traveler (23)

Total (221)

7.0

Victoria

Posted on: 2-15-2026

The pool area needs repair around. The steps going into pool are to far apart to step down. There should be a rail on each side not just in the middle. People with bad knees have a hard time going down and up. Some people need two rails to assist them.

7.0

Hernandez

Posted on: 2-13-2026

Me and my wife woke up early morning to ants all over our bed and floor staff quickly changed our room

2.0

Leslie

Posted on: 2-11-2026

Location was okay. Staff weren’t mean.

The shower had no hot water. Had to get a new room in the middle of the morning routine. Rooms had gross stuff on the walls.

7.0

Mary

Posted on: 2-3-2026

The pool, location, and staff was great.

The room I reserved on booking was not the same room they tried to put me in. They changed my room 3 times. After that all was good

Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 02:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are not allowed.

Important Info:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services

Facilities for disabled guests available
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Microwave
Non-smoking property
Refrigerator
Shared kitchen
Wheelchair accessible

location

Quality Suites Morristown West

3660 West Andrew Johnson Highway, Morristown, TN

Top Hotel Destinations

$87
per night