3.5-Star Hotel

Crowne Plaza Knoxville Downtown University By IHG

401 West Summit Hill Drive, Knoxville, TN - United States
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Crowne Plaza Knoxville Downtown University By IHG
1/100
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$165
per night

3.5-Star Hotel

Crowne Plaza Knoxville Downtown University By IHG

401 West Summit Hill Drive, Knoxville, TN - United States
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Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesKid Friendly
Show All Amenities

Guest Rating

8.8

Very Good

Based on 1426 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9

Hotel Staff

9.2

Overall Quality

8.8

Show 50 Verified Reviews

About

A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Kid Friendly

Amenities & Services:

Additional cleanliness protocols in place
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Indoor pool
Kid-friendly dining
Non-smoking property
On-site accessible restaurants/lounges
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

8.8

Very Good

Based on 1426 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9

Hotel Staff

9.2

Overall Quality

8.8

Pros +

  • The Plaza was conveniently located to UTK campus which was our reason to travel. The room was clean, bed was very comfortable. The staff that we interacted with were informative, courteous & professional.
  • Convenient location with onsite parking
  • Outdoor hot tub and large room

Cons -

  • My complaint would be the hotel restaurant was not up to par with the hotel.
  • No
  • no

Business Traveler (188)

Solo Traveler (190)

Traveling as Couple (582)

Family with Young Children (452)

Family with Teens (77)

Senior Traveler (19)

Group Traveler (115)

10
4/1/2025
The Plaza was conveniently located to UTK campus which was our reason to travel. The room was clean, bed was very comfortable. The staff that we interacted with were informative, courteous & professional.
7
3/5/2025
My complaint would be the hotel restaurant was not up to par with the hotel.
10
2/25/2025
Convenient location with onsite parking
No
10
2/18/2025
Outdoor hot tub and large room
no

Room Options

1/10

1 Bedroom Suite

sqft • 1 King

Air conditioningCity viewClosetCoffee/tea machine

Room Details and Photos

1/5

1 Queen Bed Standard Sofa Bed

291 sqft • 1 Queen

Air conditioningAlarm clockCarpetingCity view

Room Details and Photos

1/3

Twin Rom with Mobility Accessible Roll In Shower - Non-Smoking

302 sqft • 2 Double

Accessible bath/showerAccessible by liftAccessible roomAccessible toilet

Room Details and Photos

1/10

Standard

302 sqft • 1 Double

Air conditioningAlarm clockCarpetingCleaning products

Room Details and Photos

1/5

Suite

603 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

Standard Queen Room with Sofa Bed - Non-Smoking

302 sqft • 1 Queen and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/2

1 Bedroom Suite Additional Bathroom

sqft

Room Details and Photos

1/4

Standard Room with Two Queen Beds

302 sqft • 2 Queen

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Location

Crowne Plaza Knoxville Downtown University By IHG

401 West Summit Hill Drive, Knoxville, TN