2.5 Star Hotel

Comfort Inn Columbia West

911 Bush River Road, Columbia, SC, United States View Map

Comfort Inn Columbia West1/43
Comfort Inn Columbia West photo 2
Comfort Inn Columbia West photo 3
Comfort Inn Columbia West photo 4

Comfort Inn Columbia West

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About

Comfortable Accommodations Comfort Inn Columbia West in Columbia offers 4-star rooms with free WiFi, a elevator, and a 24-hour front desk. Guests enjoy amenities such as a tea and coffee maker, hairdryer, refrigerator, work desk, microwave, and TV. Delicious Breakfast A complimentary American breakfast is served each morning, providing a perfect start to the day. Convenient Location Located 7.5 mi from Columbia Metropolitan Airport, the inn is near attractions like Riverbanks Zoo & Garden (3 mi) and the South Carolina State Museum (5 mi). Guests appreciate the property cleanliness, staff, and bed comfort.

280 Reviews

6.5Pleasant
Cleanliness
6.5
Staff
7.7
Location
6.8

What Guests Say

  • “The hotel was outdated. The pictures on the website are deceiving. I heard the people at Checkers, and I kept smelling smoke and other…”
  • “The minimal amount of sleep that I got”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
  • Pets Allowed
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

King Room with Roll-in-Shower - Accessible/Non-Smoking1/4

King Room with Roll-in-Shower - Accessible/Non-Smoking

280 sqft • 1 King

  • Accessible room
  • Bath or Shower
  • Coffee/tea machine
  • Desk
1 King Bed, Nonsmoking, Accessible1/4

1 King Bed, Nonsmoking, Accessible

280 sqft • 1 King

  • Accessible room
  • Air conditioning
  • Alarm clock
  • Bath or Shower
King Room - Accessible/Non-Smoking1/4

King Room - Accessible/Non-Smoking

280 sqft • 1 King

  • Accessible room
  • Coffee/tea machine
  • Desk
  • Hair dryer
King Room - Non-Smoking1/4

King Room - Non-Smoking

280 sqft • 1 King

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Heating
1 King Bed, Nonsmoking1/4

1 King Bed, Nonsmoking

216 sqft • 1 King

  • Air conditioning
  • Alarm clock
  • Bath or Shower
  • Bathtub grab bar
Double Room with Two Double Beds - Non-Smoking1/4

Double Room with Two Double Beds - Non-Smoking

280 sqft • 2 Double

  • Coffee/tea machine
  • Desk
  • Hair dryer
  • Heating

Room Details and Photos

Room Amenities

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    What Guests Loved

    6.5
    Pleasant

    Based on 280 reviews

    Location

    6.8

    Cleanliness

    6.5

    Staff

    7.7

    Overall Quality

    6.1

    Pros +

    • The hotel was outdated. The pictures on the website are deceiving. I heard the people at Checkers, and I kept smelling smoke and other products.The breakfast looked horrible. I will never go back to this hotel.
    • The minimal amount of sleep that I got
    • Helpful staff

    Cons -

    • Was on a business trip and used a different card to pay. Was demanded to use another card or pay cash for incidentals. Got in the room stains all over the floor and walls, tub drain plug did not work, AC did not function properly
    • I will never go back to this hotel!
    • 99 percent of the staff was rude. The hotel was outdated and filthy. The smell of weed coming from the non smoking hotel rooms made me nauseous.
    Business Traveler (36)Solo Traveler (75)Traveling as Couple (132)Family with Young Children (108)Senior Traveler (2)Group Traveler (22)Total (263)
    1NancyPosted on: 9-2-2025

    Was on a business trip and used a different card to pay. Was demanded to use another card or pay cash for incidentals. Got in the room stains all over the floor and walls, tub drain plug did not work, AC did not function properly

    1Verified guestPosted on: 6-3-2025

    The hotel was outdated. The pictures on the website are deceiving. I heard the people at Checkers, and I kept smelling smoke and other products.The breakfast looked horrible. I will never go back to this hotel.

    I will never go back to this hotel!

    2NicholasPosted on: 4-13-2025

    The minimal amount of sleep that I got

    99 percent of the staff was rude. The hotel was outdated and filthy. The smell of weed coming from the non smoking hotel rooms made me nauseous.

    4Verified guestPosted on: 9-24-2024

    The room was old. The tub/shower, as well as the mat was dirty making it uncomfortable to use. There were roaches everywhere. The front desk staff was dismissive and acted as though he was bothered.

    8Verified Hotel GuestPosted on: 4-26-2024

    Helpful staff

    Fitness room was not clean and tv in fitness room didn¿t work

    6DongPosted on: 8-14-2023

    It was not bad but broken window buildings were there near hotel It was scarred me when I returned in the evening.

    The washing machine was crowded in every evening.

    8Verified Hotel GuestPosted on: 7-7-2023

    Everything was par. Breakfast was good. Room was comfy and clean enough.

    It's in a not so great part of town. The pool is not in use, unless you're a swamp creature. If you check in late you have to knock (no biggie, just an FYI). No side door use, because of the location.

    7NancyPosted on: 3-28-2023

    Allows pets

    Breakfast was not maintained. Items were out at 6:30am. Eggs watery. Juice was more water than juice No fruit on Friday

    4Verified Hotel GuestPosted on: 3-2-2023

    Breakfast was adequate/as expected

    When we went to let the front clerk know about the stained unwashed sheets there was no apology...by the night staff or the morning. Just an "okay"

    10Verified Hotel GuestPosted on: 12-31-2022

    Best price, clean, polite.

    1PennyPosted on: 6-26-2022

    One staff member was nice.

    My room was not the cleanest, needed repairs and there were cockroaches in the room.

    1SummerPosted on: 4-21-2022

    Did not look like pictures. Rust in tub. Breakfast eggs like soup. Not Edible.

    5Verified Hotel GuestPosted on: 4-5-2022

    Location to highway

    Noisy. Dog barking, neighbors making a lot of noise

    1ShakiyaPosted on: 3-18-2022

    The hotel was nasty and had roaches and nasty throw up towels already in the rooms

    5Verified Hotel GuestPosted on: 10-3-2021

    Look, it is what it is. . I made very late arrangements for UofSC parents weekend and was not interested in paying $---/night. Staff was very pleasant. Location is decent about 10 minutes to campus. The room was quiet.

    I knew what to expect, not much. With low expectations I wasn¿t bothered by the desperate need for updating. If you are bothered by wear&tear and things not being 100% shiny then you will be disappointed.

    5EricPosted on: 7-27-2021

    Location and price. The staff was really nice and helpful. Had good places to go and see recommendations. I would stay again with the understanding that I wouldn¿t take the same room until repairs were preformed correctly. Otherwise 2.5 star.

    The lack of quality in maintenance repairs and workmanship. Our room had a busted bathroom door. Door to that bathroom didn¿t function properly. The ceiling over the tub was something from the dyi show (worst maintenance repairs ever)

    4Verified Hotel GuestPosted on: 6-29-2021

    It was convenient to the highway

    The bathroom was not clean, hair in the tub, rotting around the seams, and the sheets were itchy.

    5AngelinePosted on: 5-3-2021

    First floor room no smoking clean.

    I told the operator I wanted a inside pool this hotel had a pool outside and it was not operating it looked really dirty.

    8Verified Hotel GuestPosted on: 9-22-2020

    The staff was friendly. The room was quiet and cool. I liked the pre-packaged items for breakfast (Covid safe)

    The building was being worked on constantly

    7ThomasPosted on: 8-13-2019

    Clean room and friendly staff

    The bed was terrible. Felt like it was 20 years old and was too flimsy. Otherwise would have given higher rank

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Indoor pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center

    Food & Drinks

    • Free Breakfast
    • Kitchen/Kitchenette
    • Restaurant
    • Shared kitchen

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking

    Health & Safety

    • Health Services
    • Daily disinfection
    • Hygiene certification

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available
    • Wheelchair accessible

    Kid Friendly

    • Family Friendly

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities
    • Microwave
    • Refrigerator

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 250.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.

    Location

    Comfort Inn Columbia West

    911 Bush River Road, Columbia, SC

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